Best Buy Plano

Chase was extremely helpful and he’s knowledgeable

This location sucks. The employees won’t even help you. I hope this location gets shut down.

I could go up to employees but in sales work you should be approaching guests to ask if they need help. Employees standing around talking to each other waiting to be approached. I could but I could also get my questions answered online. So I’m now leaving and purchasing online. You gotta earn your sales and you lost Mine

Best Buy in Plano technician mounted a touch screen radio in my Honda accord they broke the glove department they did replace that very t they also blew the main real fuzed causing the car not to crank .they had me tow the vehicle to the Frisco area where they couldn’t fix the problem I finally towed the car to the Honda dealer ship where they fix the main fuses blown from faulty wire of the radio .beat buy Gus M is very disrespectful and trying to put it out on the previous owner of the vehicles going back years ago ask have we ever charged the fuses out for them to be good fuses very rude and my next step if they don’t compensate for the money spent for the problem they caused will be small claim courts more reviews and social media exposure for bad buisness.To be continued Texas practice and remedies code 16.003 and 101.021 if they take care this issue I will remote this review and not go foward with my claim that’s Gis M / Manager having me prepare for I’m sure it will be a smooth case with all accurate paperwork.