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Frequently Asked Questions About Best Buy Plano

How do I check product availability at the Plano Best Buy?
How do I check my order status?
My local Plano Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Plano stores’ holiday hours?

Recent Reviews

4.1
(4078 reviews)
Katia V
October 29, 2025
5 out of 5
Went for a warranty Return! not problem
Zhenya S
October 26, 2025
2 out of 5
Useless store greeters. When I entered the store I was greeted but the greeter didn't have answers to my question and seemed to be bothered by me asking questions. I was directed to the customer service window instead. I do not think there is point of having greeters if they are not friendly or cannot answer customers questions
Kev s
October 21, 2025
5 out of 5
Always helpful and matches all prices
Abu H
October 18, 2025
1 out of 5
Extremely horrible service care centre. Even after making a reservation and going there on time they made me wait for 30 minutes.
Response from Best Buy
October 18, 2025
Hello, thank you for taking the time to share your experience with us here. Keeping a timely schedule is definitely key to the Geek Squad experience. Can you please reach out to us on Facebook (https://bby.me/43wc77), Twitter/X (https://bby.me/xzp4mz), or Instagram (https://bby.me/exk7cz) with more information about your experience? Please begin your message with "This is regarding my Google Review #57535".

About Best Buy Plano

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