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Frequently Asked Questions About Best Buy Plano

How do I check product availability at the Plano Best Buy?
How do I check my order status?
My local Plano Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Plano stores’ holiday hours?

Recent Reviews

4.1
(4147 reviews)
DIOSA M
March 23, 2026
1 out of 5
Really bad customer service to started, but i have to buy what i need for my work.
Response from Best Buy
March 23, 2026
Hey there, Bradley, We understand your concerns with not getting quality support. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/qVSQqh), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #133971"
Susan S
March 20, 2026
5 out of 5
I bought the BestBuy service and can schedule a consult anytime. I have received such fantastic service from my appointments. This was well worth the money to have a face-to-face consult. Great and friendly staff here.
Ebony J
March 01, 2026
5 out of 5
Chase was extremely helpful and he’s knowledgeable
V H
February 28, 2026
1 out of 5
This location sucks. The employees won’t even help you. I hope this location gets shut down.
Response from Best Buy
March 01, 2026
Hello, Thank you for sharing your review with us. We know how important it is to be able to get proper assistance when needed and are saddened to learn that you have had difficulty getting help in our location. We would like to learn more about this visit. To discuss this matter further, please send us a private message on Facebook (https://bby.me/bharz6), Twitter/X (https://bby.me/jqd8oa), or Instagram (https://bby.me/5689sa). Please be sure to include "Google review 124278."

About Best Buy Plano

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