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Frequently Asked Questions About Best Buy Plano

How do I check product availability at the Plano Best Buy?
How do I check my order status?
My local Plano Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Plano stores’ holiday hours?

Recent Reviews

4.1
(4153 reviews)
William S
March 30, 2026
5 out of 5
Friendly staff and they had what I needed.
Seema W
March 30, 2026
3 out of 5
Not so good, they don't have much variety
Response from Best Buy
March 30, 2026
Hello Seema, We’re really grateful you took the time to share you feedback with us. If you'd like to connect with a representative directly, please reach out through one of our social media channels listed below, and we would love to see if we can help you find what you are looking for, just include your Google Review #136636 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/ZVYoKu) • Twitter/X (https://bby.me/eTIdwc) • Instagram (https://bby.me/hoWPq5)
Onyinyechi N
March 29, 2026
5 out of 5
Good customer service.
Steve J
March 25, 2026
1 out of 5
Made an appt for a dash cam installation after working through their AI cluster of a phone answering system. I thoroughly explained to the gentleman that handled scheduling installations what I had and wanted. Alex putting me on hold while he checked with someone, he quoted $199. Showed up for my appt, where they tell me that the price quote was given from a remote location and it was going to cost $250. They said the people giving the quotes don't know what they're doing sometimes. I left and will NEVER be returning to best buy.
Response from Best Buy
March 25, 2026
Hello, Steve, Thank you for your review. It can be frustrating to learn there is a difference in price from what you were quoted. If you'd like assistance, or want to formally document your review, please send a private message on social media. Please include Google Review 134599 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Plano

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