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Best Buy Port Arthur
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Port Arthur
How do I check product availability at the Port Arthur Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Port Arthur Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Port Arthur stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Port Arthur Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1343 reviews)
Louis F
January 13, 2025
5 out of 5
Very nice helpful respectful
Kostas G
January 09, 2025
5 out of 5
You can find anything you need. Ask anyone, and they will do the best, to help you.!
Cher M
January 05, 2025
1 out of 5
They are consistently putting items under the wrong price tags on the shelves. Management doesn't care, and when you go to checkout expecting one price and it rings up more expensive-they won't honor the price you saw on it. And yes, there is usually more than one of that item on the shelf.
Response from Best Buy
January 05, 2025
Hi Cher,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and I can understand your frustration regarding seeing a product marked at a different price than it rings up at, which is never our intention. We'd be happy to discuss this further with you to ensure this is properly documented and addressed, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64646943.
Thanks,
^Caleb
Lazaro H
January 05, 2025
3 out of 5
No te dan mucha atencion cuanso prwguntas algo.
Response from Best Buy
January 05, 2025
Le agradezco que haya tomado el tiempo de escribirnos en cuanto a su visita, Lazaro. Esta no es la experiencia que queremos para nuestros clientes. Me comunicaría con alguien si esto me hubiese sucedido. Nos enorgullecemos de brindar a nuestros clientes un servicio al cliente de clase mundial. Nos encantaría revisar su situación.
Para poder ayudarle, por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www.facebook.com/bestbuy) con los detalles de lo que sucedió, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64646650. Esperamos su mensaje.
Sinceramente,
^Deysha