Great selection of all your computer needs.
False advertisement. Had a speaker up for 40 dollars and tried to charge me 140. They’re lucky I don’t lawyer up for that absolute bs. Will never return to this location.
Ivana , in the computer department , was very helpful as well as sensitive to our computer needs. She was not at all forceful or intrusive in her assistance in our purchase . She answered all of our questions and even went above and beyond what we asked for. When we requested, She showed us open box options and she personally went and asked the geek squad our questions about both of our computer choices. We did end up purchasing the upgraded laptop and feel that we made the best decision.
Good location. Front desk person was a very busy on her phone. No greeting. No offers of help. Didn’t have what I was looking for. Went to Beaumont location.
Response from Best Buy
March 30, 2026
Connie,
Thank you for the review. We understand your concern with not being able to receive help, or find what you were looking for.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 136358