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Best Buy Port Arthur
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Port Arthur
How do I check product availability at the Port Arthur Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Port Arthur Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Port Arthur stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Port Arthur Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1321 reviews)
Rachel C
October 18, 2024
3 out of 5
They answered our questions as best they could but we ended up not purchasing anything
Response from Best Buy
October 19, 2024
Hello, Rachel,
Thanks for reaching out and providing your feedback. While I'm glad we were able to answer your questions, I'm sad that you were unable to find the item you needed. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64327862". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Nancy c
October 10, 2024
5 out of 5
Great place to purchase your supplies for various things. Great staff.
Ronald P
October 02, 2024
1 out of 5
I bought 5 TV's 3 sound bars and Geek Squad Installation. They rescheduled me 6 times.
I drove 200 miles round trip 3 times to get a no show without a call after being assured they would be there.
CAN'T TALK TO MANAGEMENT!!!
I Canceled my $6000.00 order and now have to wait 2 weeks for my refund!
No wonder they are going broke!
Response from Best Buy
October 03, 2024
Hi there, Ronald,
Thanks for taking the time to leave a review here on Google. I can understand expecting your order to be delivered and installed in a timely manner.
If you require additional assistance, please reach out to us via social media. Our team would be happy to look into this closer and assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64268557” when reaching out on social media.
Regards,
^Ravi
Night W
September 17, 2024
1 out of 5
Employees were really rude
Response from Best Buy
September 17, 2024
Hello there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We’d like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with “This is in regard to my Google review: 64212842” and share your full name, email, and phone number.
Thanks,
^Vanessa