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Best Buy Grand Parkway
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Frequently Asked Questions About Best Buy Grand Parkway
How do I check product availability at the Grand Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2633 reviews)
Deidre N
May 12, 2026
5 out of 5
My boys loved this place! With every purchase it's backup with their protection.... we were able to get a brand new replacement 🙌
Rush D
May 07, 2026
4 out of 5
Pricy cable but it available upon demand
Kris C
May 07, 2026
1 out of 5
Unfortunately you can no longer trust the online price on any items sold in store. Best Buy has turned their own website into an online marketplace with various sellers able to list their items for sale. I’ve seen their stores go downhill over the years but have preferred purchasing big ticket electronics in person out of precaution and security. If I see an item on sale on the Best Buy website I would like to believe that’s what it’ll be if I pick up in store.
By trying to diversify and compete with online, they are contributing to diminishing their own retail space.
Response from Best Buy
May 07, 2026
Hello, thank you for leaving us a review. Getting the best price is important. Can you please reach out to us on Facebook (https://bby.me/sVtkRG), Twitter/X (https://bby.me/2wVTwu), or Instagram (https://bby.me/NVvFLQ) with more information about your experience? Please begin your message with "This is regarding my Google Review #149757".
Mariana A
May 05, 2026
5 out of 5
Quick curbside experience.