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Best Buy Grand Parkway
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Frequently Asked Questions About Best Buy Grand Parkway
How do I check product availability at the Grand Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2586 reviews)
Paola G
January 07, 2026
5 out of 5
Súper fácil la atención
Huda Q
January 06, 2026
5 out of 5
We always find the best deals here
David J
January 04, 2026
1 out of 5
I came in to buy a switch 2 and the sales guy they gave me too, was more interested in his demeanor instead of the product I was trying to to buy and have accessories, I had already done research on the gaming system, so kinda knew what was going on. But he had hardly any idea, argued a bit with me. Never even went to the product to check on my questions ended buying the controller 🎮 that already comes in the box.
And a strange thing happened while I was allowing this dei employee to literally act as a car sells man with little to no knowledge of the products he was selling. When a older gentleman walked up the sells associate got super intense and told him kinda forcefully that he had it all under control.
It made me feel weird. Which once I saw the controller 🎮 was already in the box like I pretty much already knew, I realized I had learned that the next time to not buy when someone with to much arrogance is selling me something. Twenty years ago when I was working at bed bath and beyond, we had to know stuff about the expensive products. I guess that's not the case anymore. I hate when I'm a push over, and try to just allow things to flow, but then gets a worm that trys to chew through my wallet type of feeling.
Response from Best Buy
January 04, 2026
Hey there, David,
We would love to connect with you on this and hear more about your interaction with our employee. Please send us a private message on Facebook (https://bby.me/w4kojh), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #100308".
Alex P
January 03, 2026
5 out of 5
The best store in the country