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Best Buy Grand Parkway
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Frequently Asked Questions About Best Buy Grand Parkway
How do I check product availability at the Grand Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2439 reviews)
B
April 07, 2025
4 out of 5
When you ask for help loading 2 Microwaves and a TV and the staff they send you tells you where to find a cart while they ask that your tv in stock "so you don't go back there for nothing" was not cool.
But then staff in the TV dept finds your TV reloads your microwaves, rings you up, and loads your vehicle, was cool.
naeem m
April 06, 2025
5 out of 5
Its quite and easy access and fast service bought once apple laptop here
Tyrone
April 04, 2025
1 out of 5
Ordered a 75” tv online & im still waiting for it to be delivered. They’ll cancel your delivery the same day it supposed to be to be delivered I took off work to be home just for nothing missing money & it can happen on your next delivery date as well so you could be waiting over a month for tv delivery that’s crazy
Response from Best Buy
April 04, 2025
Hello, Tyrone,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65008363 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
David G
March 28, 2025
3 out of 5
Bien la app
Response from Best Buy
March 28, 2025
Le agradezco que se haya tomado el tiempo de compartir su experiencia, David. Me gustaría documentar sus comentarios. Por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con los detalles de su visita, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64977992. Esperamos su mensaje.
Atentamente,
^Deysha