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Best Buy Grand Parkway
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Frequently Asked Questions About Best Buy Grand Parkway
How do I check product availability at the Grand Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2561 reviews)
J T
December 08, 2025
5 out of 5
I had an issue with a return that I paid online with Apple Pay. The cashier gave me store credit when it should have been credited to my credit card on my Apple Pay. I talked to a manager on duty, her name started with a Z and she had head scarf, and she went above and beyond in getting my issue resolved. I am so thankful in the way she took control of what needed to be done and from the start she was determined to help me out. You don’t see too much of that at retail stores anymore but Manager Z was a rock star and with service like that I would buy from Best Buy again.
Joan C
December 07, 2025
4 out of 5
Tecnología de buena calidad personal calificado y profesional
Ana H
December 05, 2025
5 out of 5
Best place to by electronics. The Agent that helped me was very knowledgeable
Joel M
November 29, 2025
1 out of 5
Walk in looking for a car stereo. First employee said I should walk to the back of store and take a left. Nothing there. Second employee, at the back of store, said they don't have a display but have steroes in the back and would send someone out. After nobody came out, the third employee said they don't carry car stereos. I'll stick to ordering online from Amazon! Waste of time!!