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Best Buy Grand Parkway
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Frequently Asked Questions About Best Buy Grand Parkway
How do I check product availability at the Grand Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2580 reviews)
Faisal R
December 28, 2025
5 out of 5
Excellent place for electronic shopping
Chris H
December 27, 2025
5 out of 5
Needed a new box for the streaming TV and Best buy came in clutch. Also had great prices on home security cameras.
Maysoon B
December 26, 2025
4 out of 5
It started from one bad impression to find out he is not even best buy employee but wear black tshirt Best Buy logo on it (Mae Kenneth ) he is so passive , and rude and made me wait for 30 minutes just to come find out that he is not a Best Buy employee
All I needed is someone to open the drawer at meta glasses for me to go and pay it , then he lied to me and told me if I get a picture I can go to the cashier and I can pay it , to find out it’s lie then when I went back to ask him he brushed me off but he will help any other people but to me not which I noticed and made me uncomfortable
And when I was about to leave upset Muhammad and zainab helped and went through the details of my questions and how to order , they are truly amazing and patient
Please please if you have franchise or contracts and not Best Buy please educate them on how to talk kindly to people as they still give an impression of the store
Olga M
December 25, 2025
5 out of 5
Good variety. Got the laptop I was looking for.