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Best Buy Grand Parkway
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Frequently Asked Questions About Best Buy Grand Parkway
How do I check product availability at the Grand Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2502 reviews)
Darlene O
August 03, 2025
5 out of 5
Staff were very helpful and available. Found everything we needed.
Adam S
July 28, 2025
5 out of 5
Everything you need
Marwah A
July 23, 2025
2 out of 5
I came to return an item and was surprised to find a long line with only one employee helping everyone. The wait is extremely long, and it’s frustrating that there’s no additional support during busy hours. I hope management considers improving staffing to better serve customers.
Michael G
July 20, 2025
5 out of 5
Jul 2025 - Time for a bigger better television for the family/great room. I've used the BB FOLKS since moving to Cinco Ranch 15+ years ago. Reasonable prices, great selection, and Geek Squad delivery/installation is the only way to go. (Yes, I can do it myself, but why? I let the experts handle it and set it up) Dennis, the Sales Associate, did a fantastic job. He listened to what I needed, how I wanted to reuse the existing mounting and sound bar from my old Samsung curved television. He didn't try to sell me new stuff. I loved that aspect while confirming my existing equipment is compatible and will work with the new television. I loved the instant 24-month 0% interest CC finance option. We were in and out in less than 30 minutes. We're set for Geek Squad delivery and installation in 4 days.