What kind of store has zero customer service capabilities now where every call is directed to AI or outsourced to another country?! I have a store specific question and their only response is to drive to a store and ask my question. Get it together, Best Buy, this is absolutely ridiculous and unacceptable!
We had the best experience at this store. Considering how much customer service has deteriorated in so many places it was like a breath of fresh air. Ethan and Will helped us in-store with our dishwasher purchase and it was delivered and installed by Peter the next morning. A perfectly smooth experience. No notes. Kudos
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Had a great experience at Best Buy. The staff was helpful, knowledgeable, and took the time to answer all my questions without rushing me. The store was well organized, and I was able to find what I needed quickly. Checkout was smooth, and overall the service was excellent. Definitely a reliable place for electronics and tech support—would recommend!