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Frequently Asked Questions About Best Buy Grand Parkway
How do I check product availability at the Grand Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2648 reviews)
Benny M
June 18, 2026
5 out of 5
Nice place and friendly employees!!
Tope D
June 17, 2026
5 out of 5
Best of the best
Moiz H
June 16, 2026
5 out of 5
Good service. No waiting in line.
Adam D
June 14, 2026
1 out of 5
Best Buy is becoming a scamming company. I bought a dishwasher from Best Buy and paid for a 5-year warranty. In just 2 years, it has already failed multiple times and was replaced twice. Now it’s broken again, and Best Buy says they can’t help because it has already been replaced twice. That’s not my problem, I paid for a 5-year warranty. If the product keeps failing, Best Buy should honor the warranty instead of leaving customers with a defective appliance. Very disappointed. Don’t purchase anything from those guys if you wanna keep your money.
Response from Best Buy
June 14, 2026
Hello, thank you for leaving us a review. Trouble with your dishwasher can definitely toss a wrench in the works of the kitchen. Can you please reach out to us on Facebook (https://bby.me/MxA5gc), Twitter/X (https://bby.me/4mSaYO), or Instagram (https://bby.me/PoOR8z) with more information about your experience? Please begin your message with "This is regarding my Google Review #172446".