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Frequently Asked Questions About Best Buy Grand Parkway

How do I check product availability at the Grand Parkway Best Buy?
How do I check my order status?
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grand Parkway stores’ holiday hours?

Recent Reviews

4.0
(2511 reviews)
J. A
August 24, 2025
1 out of 5
This Best Buy has went downhill FAST these last four or five months (August 2025 at time of this review). Registers are ALWAYS understaffed, 4 or 5 people in line while other employees hang around talking and dancing (literally). Good luck if you shop here.
Response from Best Buy
August 24, 2025
Hello, Thank you for the review. I can understand your frustration with employees not helping and being distracted. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/cqyrf7), Twitter/X (https://bby.me/228e5a), or Instagram (https://bby.me/vqutd7). I’d recommend sending a private message or DM. Please include Google Review 34196. Regards, ^ Kristy
Dr. P
August 23, 2025
5 out of 5
Customer service is awesome. Geek squad customer service was fantastic. So professional. Appreciate Aalicia's help with my phone problem.
King J
August 20, 2025
5 out of 5
Helpful staff
Aaron P
August 18, 2025
5 out of 5
Donny helped us multiple times and he was extremely knowledgeable. We were not quite sure about buying a laptop but he helped us through the whole process.

About Best Buy Grand Parkway

bestbuy.com