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Best Buy Grand Parkway
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Frequently Asked Questions About Best Buy Grand Parkway
How do I check product availability at the Grand Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2481 reviews)
Li L
June 29, 2025
5 out of 5
Everyone in the store works hard to help out every customer so they can check out and pickup their items as quickly as they could. Especially Landon who is working essentially, he addresses me at the second I stepped in and managed all my inquiries in the best time manner. I could have to spend an extra hour without his help. He also helps out other staffs whenever he is available so no one there is waiting for more than 3 minutes, such a great employee. Thank you so much and I am happy to have you in the store. Very impressive!
Lana M
June 28, 2025
1 out of 5
I went into best buy this morning to upgrade a part in my pc, i was asking the guy mateo that worked in that section which one would be the best ssd to use but he was very dismissive and acted like he didn’t want to help me out, he tried to sign me up for a credit card without my knowledge, after asking personal questions about me i declined the offer to sign up. i figured out on my own which ssd to buy but it didn’t work, i went back later on to exchange it but he made me pay for another ssd without doing proper procedure. thankfully i went to customer service and a nice lady named cc was able to help me out better. idk what type of day mateo was having but he shouldn't take it out on customers.
Erin R
June 26, 2025
4 out of 5
We were directed there by my son’s iPhone for a repair and they couldn’t help us. Not their fault. The reps at the Geek Squad desk were super nice and explained everything well.
MIGUEL V
June 24, 2025
3 out of 5
Poca variedad de productos y desorganizados, era difícil buscar