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Best Buy Grand Parkway
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Frequently Asked Questions About Best Buy Grand Parkway
How do I check product availability at the Grand Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grand Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grand Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grand Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2487 reviews)
Ed
July 08, 2025
5 out of 5
Fast service
Paul E
July 05, 2025
5 out of 5
Great store with a friendly staff.
Daren O
July 05, 2025
3 out of 5
I waited in Electronics for almost 15 minutes for staff to show up - only to find out you don't keep that item in stock. While l was there, l ordered the item and gave my correct address TWICE to the people that took my order.
My package never got here ! Best Buy sent my package to an old address, more than an hour drive away !
I'm really disappointed with Best Buy - a previous purchase of a laptop became a nightmare, it failed a month after purchase, took it and had it repaired (my expense) and two months later the mother board failed and I'll never buy another thing from Samsung or Best Buy !
Li L
June 29, 2025
5 out of 5
Everyone in the store works hard to help out every customer so they can check out and pickup their items as quickly as they could. Especially Landon who is working essentially, he addresses me at the second I stepped in and managed all my inquiries in the best time manner. I could have to spend an extra hour without his help. He also helps out other staffs whenever he is available so no one there is waiting for more than 3 minutes, such a great employee. Thank you so much and I am happy to have you in the store. Very impressive!