It’s an electronics store. 🤷🏻♀️what’s not to like. I bought a set of ear buds with warranty and was VERY pleased with the ease it was replaced when it stopped working. Helpful staff.
Got the help I needed with getting the right smart watch and getting it set up.
One cashier? For the whole store? Item was marked incorrectly, only one cashier, had me go back and take a picture of where it was stocked. Did so, and was then given a lecture on how to read their price tags, because the item was "in the wrong spot". Gives me Fry's vibes, and we all know what happened to them.
Response from Best Buy
August 08, 2025
Hello, Jim,
Thank you for your review. I'd certainly be frustrated with that experience, as I'd expect the store to have products in their place and accurate pricing. If you'd like to formally document your experience, please send a private message on social media. Please include Google Review 26368 in your message.
Here are the links to our socials: Facebook (https://bby.me/gbmipc), Twitter/X (https://bby.me/mfqjs3), or Instagram (https://bby.me/fb8qjr)
Regards,
^Meghan
The store is great and almost always helpful. The only reason I didn’t give it 5 stars is due to price points. You can sometimes find things online that are below the retail at the store.
I am one however that likes the store so I often choose to pay a little more for the same thing in an effort to support the local store.