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Frequently Asked Questions About Best Buy Rockwall

How do I check product availability at the Rockwall Best Buy?
How do I check my order status?
My local Rockwall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockwall stores’ holiday hours?

Recent Reviews

4.1
(2090 reviews)
Matilde S
July 10, 2025
1 out of 5
Call no answer been on the phone for about an hr and nothing..
Crystal W
July 08, 2025
4 out of 5
Went last minute, was in and out with friendly help from a young lady with a printer
jill b
June 24, 2025
5 out of 5
Alexis in the Customer Service department at the Rockwall Best Buy (995 E. I-30) was incredible. I came in needing help with a screen return, and she immediately stepped in to sort it out. Even when it turned out the wrong item had been sent again, she problem-solved on the spot and found a compatible alternative for my phone. She was kind, patient, professional, and remembered me from my previous visit. I was leaving for an overseas trip, so her help meant everything. Truly above and beyond service. Thank you, Alexis!
Daniel T
June 21, 2025
4 out of 5
Wish they had more things downstocked. Shelves were a bit bare and was only greeted by the front door guard.

About Best Buy Rockwall

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