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Frequently Asked Questions About Best Buy Rockwall

How do I check product availability at the Rockwall Best Buy?
How do I check my order status?
My local Rockwall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockwall stores’ holiday hours?

Recent Reviews

4.1
(2174 reviews)
Randy C
December 16, 2025
5 out of 5
My 97yr old father-in-law needled a new cell phone. So we went to Best Buy to get him a new Lively philip phone which he greatly likes. The kind friendly employees there quickly went in the other room then returned with his new phone. Which he paid so much less than $100.00 for, he was surprised. We were in and out in a very short amount of time. It was a really great experience and recommend it to everyone.
Mirella “
December 15, 2025
4 out of 5
I like shopping here if I know what I want. Bc the employees don’t have a clue of anything they sell.
Holland R
December 12, 2025
5 out of 5
Staff is always friendly and more than happy to help you with whatever you may need (no matter how dumb your questions are). If you are in the market for something that they have I highly recommend stopping in and giving them your business!!
Pam S
December 07, 2025
5 out of 5
Always great customer service!!

About Best Buy Rockwall

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