Horrible experience. Ordered a TV from here and they said they’d deliver it. I got a text when the TV was on the way. Some 8 hours later it was delivered to the wrong address. The text said to call or text if there was issues and I was texting and calling non stop and nobody ever responded. I tried calling customer service and they’re closed. I tried calling the roadie delivery service they used which kept hanging up on me in an endless loop. I tried calling the local store which is also an endless loop of a broken robot. You can’t talk to a human no matter how hard you try. I will never order from here again. A whole nightmare and my TV is still MIA.
The geek squad for best buy are the best, they fixed my laptop having a windows install issue and fixed it within the same day, and plus having the My Best Buy Total™️ membership was great because I didn’t have to pay anything but I am giving the geek squad a 5 stars as my way of saying thanks
Bought a small Tv but was wanting to check on a tv speaker mount that I had looked at online. The guy was very helpful and recommended the exact frame I needed. Offered free shipping which came a day earlier than expected. Highly recommend this store especially if you live outside of the metroplex and don’t want to drive in past lake Ray Wylie Hubbard
Went in here to look for a simple charger.....ended up buying a washing machine, and a 65 inch TV....super awesome prices on Black Friday!!!
We ended up saving over $1,000!! Can't beat that!