Call no answer been on the phone for about an hr and nothing..
Went last minute, was in and out with friendly help from a young lady with a printer
Alexis in the Customer Service department at the Rockwall Best Buy (995 E. I-30) was incredible. I came in needing help with a screen return, and she immediately stepped in to sort it out. Even when it turned out the wrong item had been sent again, she problem-solved on the spot and found a compatible alternative for my phone. She was kind, patient, professional, and remembered me from my previous visit. I was leaving for an overseas trip, so her help meant everything. Truly above and beyond service. Thank you, Alexis!
Wish they had more things downstocked. Shelves were a bit bare and was only greeted by the front door guard.