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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3543 reviews)
Farzin I
May 04, 2025
5 out of 5
Service Is very good
Nathan R
May 02, 2025
5 out of 5
Lots of products to see and look over. Clean and with great customer service; persistant and available but not pushey.
Jacqueline H
April 24, 2025
1 out of 5
Scheduled a dashcam install weeks in advance and received confirmation the day of. I even called that morning to confirm the location and was told exactly where to go. When I arrived, the area they directed me to was closed. I went inside the store and was told they hadn’t been doing installs for months due to a gas leak. I was then rescheduled at a different store for a later date. Extremely frustrating experience due to poor communication and a complete waste of time.
Wendy P
April 22, 2025
1 out of 5
Fui a devolver una timbre cámara que compré en febrero el cual dejó de funcionar no tengo el comprobante de pago físico
Pero tengo el pago que hice con la tarjeta y me dijeron que no encontraron mi recibo en las cajas ni la compra y no podían hacerme el cambio hasta que lleve el recibo pero tengo el pago en banco de su establecimiento ahí está el registro y no es posible que pudieran hacerme un cambio no importa la diferencia de pago o algo así pero no me solucionaron el problema
Response from Best Buy
April 22, 2025
Hola, Wendy.
Gracias por ponerse en contacto con nosotros y darnos sus comentarios. Nos entristece saber que tuvo una experiencia negativa con nosotros. Nos encantaría documentar su experiencia y ayudarlo en todo lo que podamos. Nos gustaría tener la oportunidad de hacer un seguimiento de esto. Para continuar, póngase en contacto con nosotros en Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport) o Instagram (@BestBuy) para obtener más ayuda. Comience su mensaje con "Esto es con respecto a mi revisión de Google: 65067695" y comparta su nombre completo, correo electrónico y número de teléfono.
Gracias
^Vanessa