Nothing in stock- weird vibes in the store. Couldn’t even find a tv mount for a 55inch.
Everything seemed rummaged through and messy
I recently had a fantastic experience at Best Buy, thanks to the exceptional assistance provided by Shaymaa and Fernando. I was looking to purchase a specific item, and they both went above and beyond to ensure a smooth and helpful process.
From the moment I approached them, both Shaymaa and Fernando were incredibly welcoming and attentive. They were highly knowledgeable about the product I was interested in, patiently answering all of my questions and providing valuable insights that helped me make an informed decision. Their expertise was evident, and it was clear they were genuinely committed to helping me find exactly what I needed.
What truly stood out was their dedication and efficiency. They navigated the store's inventory with ease and ensured that my purchase was completed quickly and correctly. Their collaborative effort made the entire transaction a breeze.
Shaymaa and Fernando exemplify what great customer service should be. Their professionalism, friendly demeanor, and willingness to assist made my Best Buy visit a genuinely positive one. I highly recommend seeking them out for any of your Best Buy needs – you won't be disappointed!
Thank you, Shaymaa and Fernando, for your outstanding service!
Terrible customer service with the crew working on 8/11/25 at 3:30pm. The store was full of employees and very few customers, yet everyone we asked for help on pricing kept saying they would grab someone. Others who came after us were helped quickly.
Response from Best Buy
August 11, 2025
Hello.
Thanks for reaching out. We would like to hear more about your experience as well as assist in any way that we can. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/jcr3p6), Twitter/X (https://bby.me/lo4dt2), or Instagram (https://bby.me/1cikxx). Please also include Google Review number 27801.
Best,
^Allison