Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3738 reviews)
Kamran S
December 02, 2025
1 out of 5
Today I visited the Best Buy store in Round Rock. The customer service was very disappointing and terrible. I asked to meet the managers, but he didn't show up until more than 30 minutes late. I left the store without buying anything because of this unprofessional behavior.
Rodney A
December 02, 2025
4 out of 5
The appliance rep was awesome, knew his stuff and was able to get me in and out quickly.
Rebeca B
December 01, 2025
5 out of 5
We just bought a great TV bargain 77 inch Lg OLED 85 for 1,500 it has a beautiful definition. The service was Great and friendly, thsnk you Bryan!
Don H
November 29, 2025
5 out of 5
I went into this particular Best buy looking for something but they did not have it but the associate I talked to looked it up for me on their website and then he text it to me so I could buy it that way appreciate the help from the Best buy staff Great job