Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3872 reviews)
Arslan I
May 22, 2026
1 out of 5
It’s my worst experience to buy something from Best Buy I went to buy a tv and there sales man was like this tv is perfect for you and he convinced me to buy it then he said we are out right now you gonna receive on may 5 I was like it’s only 5 days I can wait and then Best Buy start playing from 5 may it went up to 12 may then again it change to 22 may and now they are saying your pick is delay again now you can wait or you can get refund if you can’t provide something to the customer on time so better not to do a statement
Response from Best Buy
May 22, 2026
Thanks for sharing your experience with us. We're concerned to hear about this experience and that your order has been delayed, which we understand would be frustrating. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/BeSnD8), Twitter/X (https://bby.me/DpRprA), or Instagram (https://bby.me/SDT357) and mention your "Google review #155650," we'll be happy to look into this with you.
Derrick L
May 16, 2026
5 out of 5
All tech you can ask for.
Renee M
May 13, 2026
4 out of 5
Ordered for pick up. The line was slow the first cashier couldn't find my order. Another cashier came and helped me. Made me feel uncomfortable they way she didn't help the 1st with whatever the error was she just made her go away and look bad. Shame on you you should have helped her know what to do next time. She is showing up to work help her to help the team!