Best Buy Round Rock

My husband opened a package to see if it would work with his phone. It did but we couldn't repackage it because who can ever repackage electronics? We got followed as we made our way to the phone cases. I didn't get asked, "Hey, can I help you with something? Can I take that up front for you?" Instead, she just hovered...and hovered...and hovered. I finally asked her to please take the item up front for us because it was clear it was stressing her out. (She agreed that it was!) When we got up front, I made comments to the cashier about how we were followed instead of being asked if we needed help. He had zero comments about it. I even said, "I know you are ignoring me." And he told me he wasn't but didn't acknowledge anything said. Actually, he wouldn't even look at me. I understand that thieves are all over the place. Instead of hovering, ask if we need assistance. Ask if we can go to a counter where we can look at the item and repackage it. They were $40 headphones. We were both in tshirts and jeans and my purse is the size of a wallet. Where exactly were we going to put this thing?!?😆 I'm no Karen but seriously, communicate. Offer to help. Something. Don't worry, I won't be back.

Awesome staff super helpful and friendly!

Encantador

Nice store, definitely the one for tvs !!