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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Samsung Open House
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Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3906 reviews)
Ronald W
July 25, 2026
5 out of 5
I own a 2015 Dodge Ram truck and several months ago I purchased new speakers for the stereo. Jake Shawver did a great job helping me choose the speakers and installing them. I continue to enjoy the sound quality with family and friends. Thank you!
Troy T
July 25, 2026
1 out of 5
Rudest Best Buy I've ever been to. The sales associates were extremely rude as well and to top it off my cashier had an terrible attitude with me for no reason. It by far the worst experience I've seen in my life.
Response from Best Buy
July 25, 2026
Good Morning, Troy,
We understand how you are feeling after having a poor experience while in store, and not receiving the assistance you needed. We would be happy to review this further. Please feel free to send us a private message on social media that includes your Google review case ID: #193169.
- Facebook (https://bby.me/7nVekS)
- Twitter/X (https://bby.me/3ijNdH)
- Instagram (https://bby.me/5ttkq6)
Alma C
July 19, 2026
5 out of 5
Excelente lugar para comprar sus electrodomésticos
Hamza A
July 16, 2026
1 out of 5
Ordered a Samsung NEW TV with Installation. Almost $2000 Order with sound bar and they can't come and install in time.
First Appointment they forgot to send the mount that goes with it,
Second Appointment they sent one person to install and was three people job,
Rescheduled another install.
They wasted over 8-10 hours of my time.
I have ordered tv install past with Samsung and it was great.
Best buy service is bad, Customer service wait time is for 30 minutes, and they keep blaming store and installation people. No one has even apologized yet once.
Response from Best Buy
July 16, 2026
Hello, Hamza,
Thanks for taking the time to leave a review. When expecting an order, I can understand wanting it to be delivered and installed in a timely manner. We are disappointed to hear that this may not have been the case.
Please send us a private message using social media. Our team would be happy to take a closer look at this matter and assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #188647” when reaching out to us.