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Best Buy Round Rock
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3475 reviews)
Leo R
February 18, 2025
1 out of 5
Came in looking to purchase an Apple Pencil Pro and an iPad cover, expecting to browse a bit and explore other deals. As soon as I got to the Apple section, an employee quickly approached me, asked what I was looking for, grabbed the items, and walked me straight to the front. I wasn’t even done looking! I wanted to check out clearance items and see what was on sale, but I felt rushed.
After deciding to go back to the sales floor and actually try the Apple Pencil Pro, I realized it wasn’t worth the money—so I’m glad I took the time to reconsider. However, the experience was made even more uncomfortable by LP following me around, which only solidified my decision not to purchase from this store. I understand security is important, but the way it was handled made me feel unwelcome. If I shop here again, I’ll be more cautious about my expectations.
Response from Best Buy
February 19, 2025
Hey there, Leo
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience when making your purchase with us and felt rushed while. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64828207" and share your full name, email, and phone number.
Thanks,
^Jacob
Kylie R
February 16, 2025
5 out of 5
Just bought a TV at this Best Buy and had the best customer service from what we believe is a manager (we didn’t get his name) but he was so helpful and kind to my boyfriend and I. Will definitely come back to this location for future purchases :)
Chau N
February 15, 2025
5 out of 5
Best Buy recycles your old/ broken paper shredders and other small appliances for free.
Better for the environment than throwing them into trash and making the landfill worse..
Isaias M
February 15, 2025
1 out of 5
This best buy is a scam, they attempted to steal 450$ from me. Worst customer service ever, and I hope to get in contact with the main manager of the store.
Response from Best Buy
February 15, 2025
Hello, Isaias,
Thank you for taking the time to leave a review. I can certainly understand needing to get in contact with someone who can help with an issue such as this. For assistance, please reach out over social media. Please mention Google Review 64817166 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Warm Regards,
^Meghan