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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Samsung Open House
Trade-In
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Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3844 reviews)
Sherri P
March 31, 2026
5 out of 5
Found the flash drive and phone cable, I needed.
Soumy J
March 31, 2026
1 out of 5
This was by far the worst and the only experience I’ve ever had with Best Buy. I had a dashcam installed in my car by two technicians who claimed to have 20 years of experience — but their work showed a complete lack of basic knowledge and professionalism.
Their installation severely damaged my car’s wiring and completely ruined the fuse system. As a result, my charging ports no longer work and the battery is dead. It’s shocking that anyone with even minimal technical understanding could make such a mess.
This was careless and incompetent work that has cost me heavily. I will be filing a formal customer complaint and escalating this issue directly to top executives to ensure accountability.
Based on my experience, I strongly advise others to avoid this store and its technicians. Also, the store managers are always busy apparently to deal with someone busy and have no time for customers. What is the point of being manager then?
Response from Best Buy
March 31, 2026
Hello, thank you for taking the time to leave a review. Vehicle electronic installations are important to get right. Can you please reach out to us on Facebook (https://bby.me/uj0cc1), Twitter/X (https://bby.me/FiX7Mq), or Instagram (https://bby.me/7bMFL2) with more information about your experience? Please begin your message with "This is regarding my Google Review #136947".
Erick P
March 31, 2026
1 out of 5
I was told by a Best Buy employee that I would be able to return this item within 30 days since it was already opened when I purchased it. Now that I’ve tried to return it, Best Buy is not honoring that statement and I’m stuck with the product.
I’ll be taking my business somewhere else where they stand by what they tell their customers.
Response from Best Buy
March 31, 2026
Hello,
Thanks for taking the time to share this with us. We can understand finding that the item you purchased wasn't able to be returned as expected, isn't welcome news. We'd like to look into this with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/jmruLK), Twitter/X (https://bby.me/aB85iv), or Instagram (https://bby.me/EiPSEu), and refer to your "Google review #136946" in your message.
Bill F
March 30, 2026
5 out of 5
Employees helpful and friendly