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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Samsung Open House
Trade-In
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Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3820 reviews)
Susie K
March 03, 2026
1 out of 5
I took a new laptop together with my old laptop to have Geek Squad clone my files, install software and optimize to my new laptop. I picked up both my computers after being notified they were done. When I checked for my files, I was not able to find a folder that was sitting on my old computer. That folder contained more than 14 GB of family pictures: kid high school graduations, prom, senior pics, family vacations. They deleted everything in that folder, except for one small subfolder with a small handful of pics. None of those pictures were transferred to my new laptop, so all my family pictures were just deleted, nowhere to be found on either computer. I tried calling Geek Squad, then Corporate, and I just kept getting passed around from person to person and everyone would say there was nothing they could do. I believe that this was intentional. I am unbelievably angry. Everyone should beware that this might happen to them if they go to this Best Buy Geek Squad.
Jesus O
March 01, 2026
5 out of 5
Ricos tacos y buen servicio al cliente
J. H
March 01, 2026
2 out of 5
The cashier seemed like she didn't want to be bothered by me at all, didn't give me any eye contact and didn't even offer a bag for my item. Other than that the rest of the store was nice and the other employees were very professional.
Response from Best Buy
March 02, 2026
Good morning,
We appreciate you sharing this with us. While we're glad to hear that your overall experience was a good one, it's understandable having an experience like this with one employee, can be unwelcoming. We'd like to look into this with you further.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/k6k5dt), Twitter/X (https://bby.me/fcdf43), or Instagram (https://bby.me/c2pm1c). Please also refer to your "Google review #124602" in your message to us.
Samuel T
February 28, 2026
5 out of 5
Great store! Wesley gave us great service for what we needed.