Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3802 reviews)
Silas C
February 16, 2026
5 out of 5
Easy to find things, clean, and helpful staff
Deanna N
February 14, 2026
5 out of 5
The customer service was actually really great and the guy who offered to help us was able to quickly pull up the account get us exactly what we needed and helped explain a lot about tvs etc. Very satisfied. He went above and beyond.
Danny K
February 11, 2026
5 out of 5
Fantastic service by the electronics guy wish I had a good memory on names
Janet A
February 11, 2026
4 out of 5
It takes longer to shop as I am not familiar with the store but for those with limited means the price makes it worthwhile. The quality is good though I had to go through several cartons of eggs before I found 1 without any broken or cracked ones in the cheaper ones & there were many broken ones on the shelves and floor of the compartment. I reported it to employee who immediately went to take care of it. It looked like previous shoppers had done the damage.
Though I live across the street from an HEB + I will still drive to Georgetown from Round Rock when my grocery list is long. Even considering gas cost their price makes it worthwhile and there other specialty stores at Wolf Ranch Center I shop