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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
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Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3945 reviews)
Luis A
September 15, 2026
5 out of 5
Super 👍
J T
September 14, 2026
5 out of 5
I went to pick up an order for my boss for a wedding I was working where the photographer had called out! There was a little bit of complications due to the fact that I wasn’t the one who had placed the order. However, the staff was so patient and helpful and also made sure I got everything in the order and double check to make sure everything was correct as it was for a wedding that was happening that day!
Vanessa S
September 13, 2026
1 out of 5
My husband saw a 15” MacBook Air on sale at the Best Buy in Round Rock for $1500. We went to the store and were told that wasn’t the price it was between $2,000 and $3,000 depending on which model we chose. We said we could get it for $1500 on Amazon and were going to do that and left. Then I worried about having it delivered while we weren’t home, so I got on Instacart and went to Best Buy and was able to purchase it for $1,499.99 and had it delivered to my doorstep in less than two hours! Thanks Best Buy for not honoring your own prices in store. I will never walk through your doors again!
Response from Best Buy
September 13, 2026
Hello Vanessa,
Thank you for sharing your experience. It's concerning to hear that the pricing information you received in the store did not match the price you were ultimately able to purchase the laptop for through another Best Buy channel. We appreciate you taking the time to detail what happened and how it impacted your shopping experience.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/4PW07V)
Twitter/X (https://bby.me/nYiD6Q)
Instagram (https://bby.me/g6vk1i)
When reaching out, please reference your Google Review 221935.
Nicholas Z
September 12, 2026
5 out of 5
Great customer service