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Best Buy Round Rock
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Round Rock
How do I check product availability at the Round Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Round Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Round Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Round Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3488 reviews)
Yesenia F
March 03, 2025
1 out of 5
Came in today to fix the back of my phone. I called ahead and they assured me that they would be able to fix my phone and sent me over to the “geek squad”(That what they called it) when i arrived at the front desk the gut that was there didn't even say hi or anything. Was very rude and said they did not provide the service. I explained that i called ahead to make sure but before I could say anything else he said “ nope we don't do that”
1/10 service. Will not be coming back.
Response from Best Buy
March 03, 2025
Hi Yesenia,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and I can understand your frustration regarding not being able to get your phone repaired. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64885324.
Thanks,
^Caleb
Vodrick C
March 03, 2025
4 out of 5
Great informative service
Random M
March 02, 2025
3 out of 5
Unfortunately it seems like this Bestbuy lacks employees. Waiting around for assistance for over 30 minutes is a bit unacceptable. The store was no where close to busy either so that is not the reason.
Either way they lost out on a 2k+ sale.
Perhaps this is why people are just ordering on Amazon these days.
Response from Best Buy
March 02, 2025
Hey there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative service experience with us and issues receiving support. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64882200" and share your full name, email, and phone number.
Thanks,
^Jacob
Victor T
March 02, 2025
5 out of 5
best buy cares for consumer concern. Our best backers/ voters for Peace on Earth - We will do quote un quote out of fun, hopefully, to make sure ethical treatment is done. evil rogue people don't want Diversity, Equity, Inclusion.