Best Buy North Star

Purchased some TVs. Everyone was Profesional and made my experience there very pleasant.

Good staff, it’s the regular Best Buy experience

This is my first purchase at BB after 20 yrs,last purchase was such a dissapointment that I promised myself I d never buy anything from them ever again,here I said,it can t be that bad,so I ventured again,I bought a unlocked S26,that s what I asked for,that s what I thought I d paid for,so when I got to my car,surprised,I had an S26 Ultra,which was not what I wanted,plus I am thinking,the poor girl may get in trouble by giving me the higher phone,so I went to return it,my idea was that I had underpaid,at no point was I told that indeed I had asked for the S26 and the S26 screen saver,BUT the girl charged me for the ULTRA version,so,no she wasn t going to get in trouble,but why would she give me the wrong size screen saver though? The Ultra was probably on sale so for $182.00 more I should ve kept the Ultra,I just wished they would ve told me that,the main reason why I returned it was so the girl wouldn t get in trouble and plus I thought I was taking something that I hadn t paid the full price for,I wasn t,I had paid the full price for it, I am not quite as much as 20 yrs ago,but still dissappointed,it ll be another 20 yrs before I buy from them again...which means I ll die before then. Best Buy: you really need to work on explaining things to your customers, the Ultra would ve been better than the basic S26. That girl...why would she sell me a screen saver for a S26,but sell me an S26 Ultra phone? No good deed goes unpunished.

I paid $27 for these phone camera lens covers, but when I opened the package, it was completely empty. There was absolutely nothing inside. This is very disappointing and unacceptable, especially for a $27 product. I expected better quality control from Best Buy. Please check your products before selling them to customers.