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Best Buy North Star
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy North Star
How do I check product availability at the North Star Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Star Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Star stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Star Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6414 reviews)
Nico B
October 08, 2025
2 out of 5
Customer service was just not there, we have visited other locations and the service at this location was just not there, though an AT&T rep made an attempt to get us help, at the end even he was unsuccessful as the employees did not want to be bother
Response from Best Buy
October 08, 2025
Good Afternoon, Nico!
We appreciate your feedback, though we wish you had a better experience with customer service in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #53147" for reference. You can find us here:
Twitter(X):
https://bby.me/x2qvdl
Facebook:
https://bby.me/7gx0p6
Instagram:
https://bby.me/wqs3bj.
Debra Z
October 05, 2025
2 out of 5
Best Buy was ok I guess but the delivery service they have is horrible.
Los R
October 03, 2025
5 out of 5
I was just in there this morning.As soon as they opened up to buy a power supply and ssd and the employee who I don't know how to spell the name of (ee-sigh-ee) what is absolutely helpful and made my shopping experience that much more better.He is A-1 employee and was very engaged and absolutely.Help me with what I needed so much so that I felt like.I should write a review just about awesome.He was as a employee and made my shopping experience that much more better. I hope you all see this review and get him a little bit of praise because he was awesome
Bert J
October 01, 2025
1 out of 5
Worst phone customer service ever …all automated and useless .. never connects to an actual agent …
Response from Best Buy
October 01, 2025
Hello,
Thanks for sharing this with us. We're not sure why you weren't able to get through to an agent, but we get that's not the ideal experience. Can you please send a private message on one of our social media platforms, Facebook (https://bby.me/pz71g3), Twitter/X (https://bby.me/md2sfq), or Instagram (https://bby.me/a3321n), and refer to your "Google review #50527"?