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Frequently Asked Questions About Best Buy North Star
How do I check product availability at the North Star Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Star Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Star stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Star Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6659 reviews)
Elaya H
November 09, 2026
5 out of 5
They had what I went there for.
Eugene R
November 08, 2026
1 out of 5
It’s crazy that at a store like Best Buy, you can’t even see all the available Pixel phone colors in person.
Response from Best Buy
November 08, 2026
Hello, Eugene,
We can understand the importance of having a wide-selection of products at our locations
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
Facebook ( https://bby.me/BFj11s)
Twitter/X ( https://bby.me/eEIWED)
Instagram ( https://bby.me/gntPkq)
Please be sure to mention your review, #252011.
Val C
November 08, 2026
5 out of 5
Geek Squad provided friendly customer service.
John I
November 06, 2026
5 out of 5
I stopped in about 3 weeks ago shopping for an action camera for my upcoming vacation. A young man with awesome hair Named Brandon went above and BEYOND with customer service and was so helpful!! He was extremely informative and had extensive knowledge on all the action cameras and was able to help me choose the best camera for my personal needs based on what activities I was going to film on my vacation. I ended up purchasing the INSTA360 ACE PRO 2 action camera, and I am beyond happy with my purchase!! Brandon’s customer service is elite status and deserving of recognition and applause.
I personal would make this trip back to this Best Buy solely on the amazing experience I had here.
If anyone is considering action cameras or any other information on the cameras, find Brandon at this location!