Frequently Asked Questions About Best Buy North Star
How do I check product availability at the North Star Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Star Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Star stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Star Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6563 reviews)
Frank F
May 31, 2026
5 out of 5
Tony from appliances was absolutely amazing knowledgeable and respectfully answered everything and more GIVE THIS MAN A RAISE
M3e
May 31, 2026
2 out of 5
They have stuff listed online, went to the store and asked for a chair and desk. They told me it was only online. Nah.
Manuel T
May 25, 2026
5 out of 5
Muy buena atencion
Refugio A
May 16, 2026
5 out of 5
I bought an Insta360 X5 and a 512GB memory card with the help of Brandon at the video/camera area. He definitely helped me out making the selection based upon my preference for action and vlog. Many other workers also offered their help as we kept browsing throughout the time in the store. I really do appreciate the environment and customer service here at this Best Buy.