Frequently Asked Questions About Best Buy North Star
How do I check product availability at the North Star Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Star Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Star stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Star Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6439 reviews)
Dennis F
November 11, 2025
4 out of 5
The staff was great. Helpful and knowledgeable. I had a return/exchange that they made painless and straightforward.
I only gave 4 stars because a) calling the store directly is USELESS, and b) a lot of what they sell is ridiculously marked up.
Richard J
November 11, 2025
5 out of 5
Efficient and friendly service. Sales person helped me select a tv and sound bar at a good price.
Cynthia C
November 09, 2025
5 out of 5
service has always been good. They go above and beyond to help.
Plenty of parking.
Atmosphere has always beengood
Adrian H
November 07, 2025
1 out of 5
This location does not honor scheduled appointments. My appointment was for 8:20 and I type this at 8:39.
Been helping the same people for almost 1 hour each while ignoring me.
Do better Best Buy. Do better.
Response from Best Buy
November 08, 2025
Hello Adrian,
Thanks for reaching out about your appointment. We would love to document your experience, so we can find ways to improve. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #66231 in a private message.
Facebook (https://bby.me/817th2)
Twitter/X (https://bby.me/mgrlm3)
Instagram (https://bby.me/wmq7lh