Madeline
January 18, 2026
Fantastic Experience; Adrian is the Best!
I had an incredible experience at the Best Buy Outlet on Vance Jackson Rd! I was looking for a new TV and Adrian helped me find an open-box 55" Hisense QLED QD6 Series for the unbelievable price of $197.99 even though it was listed at $219.99 on the website.
What really stood out was Adrian’s commitment to making sure I was happy with the purchase. He proactively offered to let me test the TV right there in the store before I bought it, which gave me huge peace of mind. He was incredibly knowledgeable and took the time to explain the factory warranty details to me.
I had some slight concerns about a perceived unevenness in the backlighting, and instead of brushing it off, Adrian spent plenty of time looking at it with me. Even though there were a handful of other customers in the store, I never felt rushed or like I was an inconvenience. He is genuinely personable and clearly enjoys providing top-tier customer service; he truly made me feel like a valued customer.
The store itself was also very well-organized and clean. If you’re looking for a great deal and even better service, go see Adrian at the San Antonio Best Buy Outlet!
Thank you Adrian!!!
-Madeline
Quick and easy transaction.
If you're looking for good customer service, don't go here. My husband and I were here for over 30 minutes and no one even acknowledged our existence. Also, their prices aren't that much better than Home Depot products that are brand new.
Christopher M
December 20, 2025
They have tons of stuff but dont expect them to go lower on the prices. What their computer says is what they will only sell it for. So I guess they are not trying to get rid of products. They still want as close to full price as they can get.