Best Buy San Antonio Outlet

I went for a refrigerator, the selection was huge.We found 1, 50% off. Very happy!

Amazing costumer support, we could not find what we where looking for on our own and employee immediately help us and we ended up making a great purchase. Extremely happy with the attention and care we got

Hunter was incredible. Very thorough, great service!

I went to this store and physically picked out a washer and dryer, paid in full including delivery and equipment, and was told it would arrive the next week. Two hours into my delivery window (which i stayed up late for because im a night shift worker), I get an email saying to reschedule. When I called customer service, they said my equipment was on back order. I drive across town to buy the piece, and get told my machines will be delivered in a couple days. That day arrives with another email saying to reschedule. After 3 hours on the phone, I find out the warehouse had COMPLETELY DESTROYED my machines the previous week and had not informed me, and that I would not be getting them. They told me this happens "all the time" and that there wasnt anything to be done except give me my money back (which will take up to another 2 weeks). Customer service was unsympathetic, and the warehouse is apparently unable to communicate their mistakes without wasting customer time. DO NOT BUY FROM BEST BUY. THEY WILL SCREW YOU OVER. Now im out money i could be using to get a washer and dryer from a company that actually cares about their customers and will deliver products according to THEIR OWN AGREEMENTS. I will never purchase so much as a cord from this awful company again, and I had planned on them supplying my gameroom tech this month too. Ill be taking my business to places that actually help their customers and dont destroy already purchased items due to incompetence. Id give negative stars, they dont deserve even this one.