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Best Buy San Antonio Outlet
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Recent Reviews
4.0(187 reviews)
Brannigan Y
August 02, 2025
3 out of 5
Fridge arrived promptly but delivery people damaged it with their dolly as well as at the top. The refrigerator I purchased in store with delivery was open box but only marked down for "residue". Very frustrating.
Response from Best Buy Outlet
August 02, 2025
Hello Brannigan Young
I can understand how you feel if your refrigerator was damaged during delivery. I'd like to see if I can help you in any way. Can you contact me through at Social Media platform listed below and reference Google Review #23657. I look forward to hearing from you!
Facebook (https://bby.me/w2p67q)
Twitter/X (https://bby.me/ocg8in)
Instagram (https://bby.me/33jeu5)
Thanks,
^Ezra
Devin T
July 29, 2025
5 out of 5
The level of customer service here is really nice. I was working with a particular gentleman Ayham who went above and beyond to make sure my tablet was set up to my liking. Especially when working with used/refurbished tech a lot like an outlet location does, this level of care goes a long way.
Katrina W
July 28, 2025
5 out of 5
Dryer went out, a few years ago I purchased a out of box washer (great) good deal great $ so when my dryer died I looked up Best buy out of box and it lead me to the outlet. It was described as out of box and a dent which neither bothered me so I purchased and upon pick up realized I got a Great deal also (dent where 😉 can't even notice) and it's a digital sensor dryer. Great deal, will purchase again ✌🏾
DAN T
July 24, 2025
1 out of 5
Very rude customer service
Very rude manger
They do not know how to deal with old customer.
Response from Best Buy Outlet
July 24, 2025
Hello,
We appreciate feedback on Google. Receiving poor customer service from rude employees and managers is frustrating. We would like to hear about your experience. Feel free to reach out through social media links. When you are reaching out to mention "Google Review #19896", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/yfc0mh)
Twitter/X (https://bby.me/b3hj44)
Instagram (https://bby.me/sjqmva)
Here to assist,
^ Jay