Terrible service, give you false information on their scammy “membership”. Don’t spend your money here
We visited this location to purchase a 75 in Samsung TV. The whole process was such a pleasure thanks to the incredibly helpful staff members Zay and Jay Casias aka “Jay with no warrants”. We were assisted by Zay, who was so knowledgeable about the products, took the time to plug the TV in to show me it worked, explained the return policy and the benefits of the Best Buy membership plan. Such a pleasure to work with! And then to have Jay with no warrants come in for the assist! Their team work complemented each other so well, it only enhanced my purchasing experience today. It was very representative of what our Spurs do on the court. I highly recommend visiting this location and please ask for either of these associates to help you. Top notch!
The people who are really helpful.
This store does not have small items, only returned appliances
Response from Best Buy Outlet
October 16, 2026
Hello,
Thanks for taking the time to share your feedback. We're happy to hear that the employees that you worked with were helpful, though we understand not finding the products that you were hoping for isn't ideal.
If there may be anything that we can do to help improve the rating you shared or if you need any assistance, feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/KwtJmo), Twitter/X (https://bby.me/oKJVsL), or Instagram (https://bby.me/jI4aQE), and mention "Google review 239085".
Matt did an awesome job showing me around! Made the process really simple!