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Best Buy La Cantera
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy La Cantera
How do I check product availability at the La Cantera Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local La Cantera Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy La Cantera stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the La Cantera Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3521 reviews)
vlad s
January 26, 2025
5 out of 5
Easy accessible electronics shop with helpful staff.
Matthew K
January 26, 2025
5 out of 5
although i never got what i came for the customer service was very good , can’t remember the name of the gentleman who helped me but very knowledgeable and kind , 10/10 for customer service. great store
Devin T
January 25, 2025
5 out of 5
The team here is awesome! I have frequented this store for years and their staff is awesome. The store is always clean and has good stock of what you need. It only gets seriously busy during the holidays, but otherwise the lines are usually very reasonable as well.
Tamia C
January 20, 2025
1 out of 5
I wouldn’t trust this location’s judgement on open box items. Drove all the way there for an iPad considered to be in “excellent” condition only for the speaker to be broken.
Response from Best Buy
January 20, 2025
Hello and thanks for reaching out on Google, Tamia.
We understand the frustration of receiving an open-box that did not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64711404.
Kindly,
^Graham