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Best Buy La Cantera
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy La Cantera
How do I check product availability at the La Cantera Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local La Cantera Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy La Cantera stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the La Cantera Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3535 reviews)
Marc A
March 29, 2025
5 out of 5
The employees are very attentive and friendly. Thanks
Karina Z
March 27, 2025
5 out of 5
This store has the best customer service!! Yesterday my fiancée went to pick up a locker order and was immediately approached by Cynthia who only assisted him but also stated she would get his order so he didn’t get wet! Today I went in and Cynthia again approached me and asked how she could help. Not only did she listen to what I needed patiently but she also called the right employee to assist me. I was in and out happy with my purchase very fast!
Also, Archie in electronics is very patient and knowledgeable. Highly recommend this store for their friendliness and customer service.
Ronney J
March 17, 2025
5 out of 5
Ty 😊
Kyra R
March 15, 2025
4 out of 5
Great service was in and out. One star short cuz after waiting in line they shut down those registers and we had to wait again in a longer line at customer service to check out. Hire more cashiers