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Frequently Asked Questions About Best Buy Legacy

How do I check product availability at the Legacy Best Buy?
How do I check my order status?
My local Legacy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Legacy stores’ holiday hours?

Recent Reviews

4.1
(3347 reviews)
Eric B
October 04, 2025
1 out of 5
Do not buy geek squad protection it is a scam they do not fix your stuff if it is anything outside of the manufacture warranty
Response from Best Buy
October 04, 2025
Hello, Thank you for your review. Having an item not working as it should is really frustrating. Geek Squad Protection supports your products during and after the manufacturing period. We'd like to hear more about this and see what we can do to assist. Please reach out on social media via a private message and include Google Review 51706. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Rob R
October 01, 2025
5 out of 5
Service was great, staff friendly and knowledgeable. But leaving someone tried stealing my truck parked up front. Best Buy only has Cameras on the door. I guess I am lucky they didn't take it. Just damaged door and steering column.
R E
September 25, 2025
3 out of 5
Muy mala atención, más de afuerza que de ganas. :(
C K
September 17, 2025
1 out of 5
Most frustrating purchase ever! Bought a dash cam was told this location could not install it. Was directed to the Forum location, greeted by an unfriendly person stating, did they bother to tell you, you need an appointment. Told me to stand in a long line. Finally I asked if I could make the appointment by phone. Called into a call service that had the strongest accent I couldn't understand what she was saying. She asked me for my information and then said she had to transfer me to another call center that I could hardly understand asking for the same info, just to get a quote for install that was $30 higher than the camera. I will never go back.

About Best Buy Legacy

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