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Frequently Asked Questions About Best Buy Legacy

How do I check product availability at the Legacy Best Buy?
How do I check my order status?
My local Legacy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Legacy stores’ holiday hours?

Recent Reviews

4.1
(3255 reviews)
Kathy A
March 29, 2025
5 out of 5
This review is for Geek Squad. My aunt was having trouble transferring the data from her old i-Pad to her new. I brought her in even though we didn't have an appointment. After waiting our turn, the 2 young men that were behind the counter were not only knowledgeable but friendly and respectful. Since our issue required waiting for reboots and information transfers/ downloads, they helped other customers simultaneously without making us feel like we were being pushed aside or brushed off. All the while, they're also answering random questions, like what to do with old and broken devices that are piling up in the corner of my office? They were great! Technology can be frustrating when you're trying to navigate areas that you don't deal with very frequently. How often do you purchase a new device? Every 3 or 4 years? It's hard to even remember how to change the clock in the car every 6 months for daylight savings! Thank you, guys, for being such pros!
Robert L
March 28, 2025
4 out of 5
Nice store, clean and well kept. Friendly employees and great management team
Ruby B
March 27, 2025
5 out of 5
Went in to ‘look’ and came out making a purchase of over $700. Beats Solo buds earphones are perfect. I tested out the call quality and people are not complaining of all the background noise they hear around me, thankfully. My husband is sure gonna thank me when he sees his new celebratory gift for his promotion! He’s been needing a new watch and now he can have the best one on the market. This heavy titanium watch that is scratch proof and water proof (not just water resistant) is definitely gonna a game changer for him and his job. The staff at this store are super polite, considerate, and most of all NOT HOVERERS AT ALL. They come to you if you have questions, they don’t come to you for a sale.
uwu_bot
March 27, 2025
5 out of 5
Tristan was very helpful in explaining my warranty! Great service

About Best Buy Legacy

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