Andrew C
November 02, 2025
Went to the Geek Squad for some computer trouble shooting. They were able to find the problem, courteous, and all for no charge.
It’s nice in there, the person at the door was super helpful. Everyone checks in the make sure you’re good. I honestly didn’t expect that most stores just walk past you and that’s it. All the items were neatly displayed, it’s a great store.
Do not buy geek squad protection it is a scam they do not fix your stuff if it is anything outside of the manufacture warranty
Response from Best Buy
October 04, 2025
Hello,
Thank you for your review. Having an item not working as it should is really frustrating. Geek Squad Protection supports your products during and after the manufacturing period. We'd like to hear more about this and see what we can do to assist. Please reach out on social media via a private message and include Google Review 51706.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
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Twitter/X: @BestBuySupport