Best Buy Legacy

At the beginning of my search for a good soundbar the young man wasn't too helpful then, he took me to a area and a few men helped me and we got the job done and danced finger snapping to. 🎶 🎵 😀 😄 👍 😊 😉

A smaller location, but still has all the essentials. Staff was very helpful and efficient. The young man who helped me did not try to push anything extra on my purchase and I was very grateful that. They found the MacBook I needed and got me out of the store in record time. Very nice experience!

The service was terrible. A Best Buy employee and an LG employee were just chit chatting away while I was standing there staring at them for several minutes. I asked for assistance with a specific TV I was going to buy. I asked the BB employee where this TV was located and he said very condescending "those are in the back" and stared back at me again as am waiting for him to say something. I was like, can you go get it out of the back? I would like to purchase that TV. He said "wait here". Then the guy in the LG shirt said I can ring you up on the 2nd register. I proceeded to enter my phone number for rewards purposes and asked if I wanted to put it on my Best Buy card. I said no, I will be using this card that was already on my hand ready to pay. LG guy then says why didn't you use your Best Buy card? I said I'd rather use my interest free card. He then says, ALL credit cards have interest! I said this one does not and he continues to hound me on my method of payment. I told him this is my bank card and I asked why he was so concerned about how I pay. He then tells me to go park out front in the fire lane and I will be out there. I went to get my truck and pulled into the fire lane and waited again after he was talking to another Best Buy employee. I lowered my tailgate and LG says, I assumed you would want it in the back seat. I said no, I'm putting it in the bed of my truck. He just sits there staring at me. I said just give me my TV and I loaded it myself. Just plain terrible customer services all around. Do better Best Buy!

Awesome experience and knowledgeable staff. Felt very comfortable with my purchase 😊