header_logo

More to Explore

Frequently Asked Questions About Best Buy Legacy

How do I check product availability at the Legacy Best Buy?
How do I check my order status?
My local Legacy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Legacy stores’ holiday hours?

Recent Reviews

4.1
(3492 reviews)
Mike K
August 18, 2026
5 out of 5
Customer service was at its best this visit
Katherine M
August 17, 2026
5 out of 5
I brought my phone in because it was overheating and losing battery quickly. The technician removed some unused applications, cleaned the cache and memory, but unfortunately, it didn't solve the issue. However, he was very professional and kind.
Pamela H
August 14, 2026
5 out of 5
I love this Beet Buy and visit often to make purchases before and after my nearby salon appointments. The employees at this location are extremely helpful and the provide documentation of pricing and explain all that customers need to ensure successful purchases.
Marc M
August 09, 2026
1 out of 5
Shopping online here is the worst experience I've had shopping in nearly 40 years I ordered online never recieved the item or my refund do not shop at best buy. This generation destroyred best buy I will never come back I live down the street but my knee is broken so I cannot pick up my gaming chair even if it was available.
Response from Best Buy
August 09, 2026
Hello, Marc, We understand that having an item possibly lost in transit can be difficult. We would be glad to chat with you to see if there was any further assistance that we could provide you. Please reach out to us on any of our social media profiles below with Review 200687 for support. Facebook (https://bby.me/ee3sEk) X (https://bby.me/d3GqQe) Instagram (https://bby.me/a7G7hL)

About Best Buy Legacy

bestbuy.com