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Frequently Asked Questions About Best Buy City Base

How do I check product availability at the City Base Best Buy?
How do I check my order status?
My local City Base Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy City Base stores’ holiday hours?

Recent Reviews

4.1
(3732 reviews)
Jonathan X
July 09, 2025
1 out of 5
Worst customer service ever, they won’t acknowledge you, they won’t even try to ask you if you need help, you walk up to one, they will act like you are not there.
Jeff K
July 06, 2025
1 out of 5
Terrible service
Eren
June 28, 2025
1 out of 5
Worst shopping experience ever. An employee named Ryan was very rude and unprofessional when shopping in store allowing people to cut who I think he may know; in addition, to deny purchases of an item. He even confronted me while I was talking to the manager and harassed me angrily making demeaning comments waving his hand in front of my face. Very unprofessional and didn’t even seem like the managers cared or tried to de-escalate the situation. The worst of it was the people he let cut where making threatening remarks to me and even were hanging in the parking lot.
Stacy Z
June 26, 2025
5 out of 5
Clean well displayed merchandise fast friendly customer service

About Best Buy City Base

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