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Frequently Asked Questions About Best Buy City Base

How do I check product availability at the City Base Best Buy?
How do I check my order status?
My local City Base Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy City Base stores’ holiday hours?

Recent Reviews

4.1
(3762 reviews)
Amilcar
September 09, 2025
3 out of 5
No product pickup in the evenening
Response from Best Buy
September 09, 2025
Hey, Amilcar! We appreciate you for taking the time to share your experience with us! Using our Curbside Pickup (https://bby.me/tc02jk) is meant to be simple and convenient. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this looked into further for you. Please send us a message through our social media channels on Instagram (https://bby.me/mio0cw), X/Twitter (https://bby.me/37qnw5) or Facebook (https://bby.me/jr77ta) with the full details of what took place. Also add Google Review 41254. We look forward to hearing from you.
Roxie D
September 08, 2025
5 out of 5
The person who helped me Alberto was very kind, polite, was not rushing and knew all the products very well. I was extremely pleased. I mentioned to the manager how great Beto as they call him, he was very good at his job. He was very happy to hear that about his employee, "Beto." Keep it going!!!
Ivon S
September 07, 2025
5 out of 5
Awesome service
Diana S
September 07, 2025
5 out of 5
It was great the staff was on top of there game. Thank you,d

About Best Buy City Base

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