Best Buy City Base

The employee at this store that assisted us with our purchase of a pair of Meta Oakley glasses was amazing and went above and beyond.

I went to this location 3 days ago to pick up an online order and what a mess this was. Although I was assured my order would be ready within 1 hour it wasn’t. Then the employee at the pickup counter told me she had no idea when it would be ready. No idea?!? What does that mean? She was without thought. She couldn’t even fathom a point in time my order would ready. I asked her if I could grab the hard drive off the shelf and bring it to her to fulfill my order. Essentially do the work they could not do. She told me “I wouldn’t do that if I was you”. What does that mean? I walked away and she told me hopefully it will be ready before they close. What? I then decided to walk around the store and hope for the best. After wasting more of my time and my life I looked around for an employee and discovered no one was working the floor. This is at a Best Buy?!? I went to the front and found a young lady and asked her if anyone was working. She did not greet me. She did not smile. She turned her head quickly and told me that she only had two employees in the store, and she was short staffed and “what I needed”. I’m the employee and that’s how she spoke to me! A person wanting to spend my money. I told her I wanted to buy a hard drive and she told me she would call someone from the warehouse. What does that mean? Why tell me that? I walked away stunned at the way I was treated. Like trash. Like a fool. I ended up cancelling my online order and buying the hard drive off the shelf. Avoid the Best Buy at all cost.

Axel doesn't know what he's doing. I don't know if axel was apart of the vehicle audio department but when I called for help in this department Axel was the one to come. He said "i don't know" on questions I asked about the product. Walked out empty handed. Please hire someone with knowledge

Genial, encontramos exactamente la laptop que buscábamos!!!