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Best Buy San Antonio Ingram
Services Offered
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Frequently Asked Questions About Best Buy San Antonio Ingram
How do I check product availability at the San Antonio Ingram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Antonio Ingram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Antonio Ingram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Antonio Ingram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4507 reviews)
José Y
October 17, 2024
5 out of 5
Muy bueno pero faltaba mercancía
Miguel M
October 16, 2024
1 out of 5
Walked in and already knew what I was looking for and needing, I mentioned to an associate that I need the item and if it can be taken to the front. 10 minutes go by and nothing, I then walk up to the “Manager” which is just standing at the front and I mentioned to them what I needed again and that I am ready to check out and then he proceeded to tell me that it will be another 10 minutes before anyone could get to the item to take it to the front.
I just walked out after that so good luck!
Response from Best Buy
October 16, 2024
Hi there, Miguel,
Thank you for reaching out to us here and for your candidness. I'd love to ensure that your attempts to receive assistance and experience are addressed further.
To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review.
Google Review #: 64318256
Thank you, and we look forward to hearing from you.
^Duncan
Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
Lisette O
October 16, 2024
5 out of 5
Lo.maximo !!!!!
Ariev D
October 11, 2024
1 out of 5
I do not recommend best buy. The customer service and geek squad service is the worst. They can't even figure out that 40 min earlier they made a ticket for my issue. They are not refunding prorated for my contract with geek squad. It's the worst to work with these people.
Response from Best Buy
October 11, 2024
Hello Ariev,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. This is certainly not the kind of experience we want our customers to have, We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64300180" and share your full name, email, and phone number.
Thanks,
^Vanessa