Frequently Asked Questions About Best Buy San Antonio Ingram
How do I check product availability at the San Antonio Ingram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Antonio Ingram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Antonio Ingram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Antonio Ingram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4885 reviews)
Adrianna C
December 02, 2025
3 out of 5
I feel like its not very stocked
Kitty L
November 30, 2025
1 out of 5
Manager a jerk and lazy. Boyfriend and his dad just went to get our microwave fixed and its still under warranty and the manager walk away to tell another employee that my boyfriend is slow and doesn't know its under warranty. His father heard this and called the manager out on his bs. Very unprofessional and lazy but now seeing the other reviews from this store I shouldn't be surprised by this behavior. How sad
Yesenia F
November 30, 2025
5 out of 5
Excelente lugar para asistir
Qasim M
November 30, 2025
1 out of 5
I don't know if they have no manager or this is the strategy for the store to keep the client waiting so they can buy more items. It's horrible all that gather up in one spot and all the all the clients everywhere. Horrible experience.
Response from Best Buy
November 30, 2025
We understand the frustration when your experience in one of our stores fails to meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/fbkbnu), Twitter/X (https://bby.me/defgnk), or Instagram (https://bby.me/8stnk9), and mention your Google review, 78670.