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Best Buy San Antonio Ingram
Services Offered
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Frequently Asked Questions About Best Buy San Antonio Ingram
How do I check product availability at the San Antonio Ingram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Antonio Ingram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Antonio Ingram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Antonio Ingram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4587 reviews)
DeTexas C
January 16, 2025
5 out of 5
Great service
Nathan T
January 14, 2025
5 out of 5
Drew the store manager was very helpful with an issue regarding a speaker return. We appreciated his prompt help regarding the matter. We are very satisfied with his knowledge and ability to make things right. 😊
Christian P
January 11, 2025
1 out of 5
I have never once been annoyed enough to write a review.
I've been to this store twice. Let me start off by saying I am a big computer person. I went in the first time knowing exactly what I wanted. A simple SSD and some ram. I knew it would be in the case so right as i walked in I asked for help getting the items from the case. He sent me over where I waited 15 minutes. Then when I went to ask for help again he said he forgot and told me someone would be with me shortly again. And I waited for another 20 before I asked AGAIN. Finally they got me my things.
The second time (today) a similar thing happened. I waited next to a case waiting to be helped for 20 minutes. Granted it was busy so I didn't mind. But when I went to go ask for help I waited another 10 while I saw employees just talking to eachother. I understand when times are busy I will have to wait my turn but there were numerous workers standing there greeting people and talking amongst eachother. It's as simple as walking over, unlocking a case, grabbing an item, and walking back. It takes less than a minute.
Response from Best Buy
January 11, 2025
Hello, Christian,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting timely support when shopping at your local Best Buy.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64667881” when reaching out on social media.
Regards,
^Ravi
Jose L
January 09, 2025
5 out of 5
OK