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Frequently Asked Questions About Best Buy San Marcos

How do I check product availability at the San Marcos Best Buy?
How do I check my order status?
My local San Marcos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Marcos stores’ holiday hours?

Recent Reviews

4.1
(2057 reviews)
brody R
February 11, 2026
1 out of 5
Not very friendly or engaging staff bedsides the one guy who welcomed me in
Will B
February 03, 2026
1 out of 5
Terrible experience with a defective Corsair RM850x PSU – zero help from store management. Purchased a Corsair RM850x power supply in-store. It failed shortly after installation. Assuming it was a rare fluke, I exchanged it for a new one. Just 17 days later, the replacement failed in the exact same way. When I returned to the store for help, the General Manager (who was already at the register) flatly told me "there's nothing he could do" and refused any further exchange or refund. This was well outside the standard return window, but for two consecutive defective units, I expected some flexibility or assistance – especially since Corsair products typically have strong manufacturer warranties that retailers often help facilitate. Instead, I wasted time driving through traffic both ways, waiting in long lines, and dealing with unhelpful staff. I chose to shop in-person at Best Buy (and pay full price) over the convenience of Amazon specifically for better local support. Big mistake. Extremely frustrated and disappointed. I've been a longtime customer, but this rigid, unsympathetic handling of clear product defects has lost my business for good.
Yolanda Z
February 01, 2026
5 out of 5
We exactly what we were looking for at a good price
fiestera f
January 29, 2026
5 out of 5
Excelente

About Best Buy San Marcos

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