Frequently Asked Questions About Best Buy San Marcos
How do I check product availability at the San Marcos Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Marcos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Marcos stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Marcos Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2002 reviews)
Topanga R
September 15, 2025
5 out of 5
Very attentive and knowledgeable staff! I am very impressed and that's exceptionally hard for me to be!!
Mario P
September 14, 2025
2 out of 5
I always feel like they are going out of business when I walk through the door.
Leo W
September 13, 2025
1 out of 5
Understaffed and never stocked
Response from Best Buy
September 13, 2025
Hello Leo,
Thank you for reviewing our Mclinley location. I can understand how not having enough staff on hand can hamper your shopping experience. I would like to learn more about your experience and see if I can help you in any way. To connect, you can find me at a Social Media platform listed below and reference Google Review #42949 in a private message.
Facebook (https://bby.me/xn9ux1)
Twitter/X (https://bby.me/rznjmz)
Instagram (https://bby.me/qw93zx)
Thanks,
Brandon T
September 12, 2025
1 out of 5
Customer service at this store is zero. I went in looking for something and couldn’t find it. I finally found an employee and asked for help. They couldn’t help me so they said they were getting someone else to help me. I waited thirty minutes and nobody came so I ended up leaving and going elsewhere. Don’t waste your time.