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Frequently Asked Questions About Best Buy San Marcos

How do I check product availability at the San Marcos Best Buy?
How do I check my order status?
My local San Marcos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Marcos stores’ holiday hours?

Recent Reviews

4.1
(1961 reviews)
Kalipigio M
July 13, 2025
5 out of 5
Tudo é muito em conta nesta loja de eletroeletrônico.
Texas M
July 11, 2025
1 out of 5
I love the call center bullshit where you can’t get a hold of anybody that actually works in the store because you guys are too lazy to actually do your job
Response from Best Buy
July 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. Our call center is able to handle most inquiries to leave in store associates available. We would love to document your feedback on our corporate servers for you! Can you please reach out to us via private message on Facebook (https://bby.me/idh44p), Twitter/X (https://bby.me/2d0d8t), or Instagram (https://bby.me/7ws0k8) with the information below, as well as more detail about your experience? Please begin your message with "This is in regard to my Google Review #14211". Full Name E-mail Address Phone Number Store Location Regards, ^ Josh
HollI k
July 04, 2025
2 out of 5
Long wait and not great service. Glad I don't go very often
Mark M
June 30, 2025
1 out of 5
This is for Best Buy overall - not the San Marcos, TX store. I love our new economic system! You can order stuff and it will say when it's due for delivery. Then, later, they'll change that delivery schedule to a whole week later. So you get on a chat on the website and they say they fixed it and it will be delivered THAT SAME NIGHT. If the contracted delivery person can't manage that delivery time, they can cancel your oder without you knowing. Thanks @Best Buy! Someone named Roadie couldn't get my order delivered last night as promised by the chat person online yesterday so good ol' Roadie just up and cancelled the order and nobody told me. I've only been online for the last hour-plus trying to fix it. #bestbuysucks

About Best Buy San Marcos

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