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Best Buy San Marcos
1050 McKinley Place Dr
San Marcos, TX 78666
Services Offered
More to Explore
Frequently Asked Questions About Best Buy San Marcos
How do I check product availability at the San Marcos Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Marcos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Marcos stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Marcos Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1862 reviews)
Adrian F
September 05, 2024
1 out of 5
geek squad sucks.
Ana H
September 05, 2024
1 out of 5
Worst Best Buy ever. Made two appointments at geek squad for a “repair.” First appointment was turned away because I was 5 minutes late, and they took 20 minutes to even check me in. I was ok, my fault for being late. I rescheduled. Second time I came back arrived 5 minutes earlier. Took again 20 minutes to even check me in. Takes a look at my phone and tells me they have the part. Comes and tells me I will need to leave my phone over night. I’m okay with it. He then comes back out and tells me he doesn’t have the part. Person was already complaining that Apple repairs take “too long.” Don’t work somewhere you don’t want to do your job at. Horrible experience and such a waste of time:
Claudia C
September 05, 2024
1 out of 5
Customer service must not be a requirement to be a General Manager here. I was told to purchase my desired laptop online so that I could pick it up at the store the same day. I ordered the laptop just to be told they don’t even have it in store. Wasted about an hour here just to be treated with sassiness. Seems like the younger you are the less respect you are given at this location.
Response from Best Buy
September 05, 2024
Hi, Claudia,
Thank you for your review. We understand how important it is to feel welcome, appreciated, and respected when visiting one of our locations and see that this interaction did not meet those expectations. We would like to follow up with you, as we are always striving to make changes to help provide the best experience possible.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64163377" in your message. Thanks!
Regards,
^April
mary a
August 31, 2024
5 out of 5
Customer service excellent