If you have an issue, expect the online support to be as unhelpful as they can possibly be. They messed up my shipment and support refused to alter the address. When i got that refunded, they didnt even give me a full refund. 24 dollars down. Thats robbery in my opinion.
Response from Best Buy
October 04, 2026
Hi, Rudy,
We can imagine how upsetting it could be to have a delay with a refund and would like to help. Please send a private message to via Facebook (https://bby.me/8R3nUn), Twitter/X (https://bby.me/jspzTe), or Instagram (https://bby.me/H3wWpY) and reference Google Review 230406. We look forward to hearing from you.
From the time I walked in, they greeted me, were friendly, and helped me with what I needed. Dylan at the front especially was nice.
Made me want to shop here more often as the employees were knowledgeable and helpful.
Barbara S
September 15, 2026
Shout out to Michael at electronics, he was super nice and very helpful. He took his time answering all my questions. Now a days it's very rare for employees to go out of their way to help you and with kindness. Michael did just that! Thank you Michael!
Nathan R
September 14, 2026
Went to get a laptop and got a great deal. Magic was very helpful and enjoyable to talk to.