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Best Buy San Marcos
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Frequently Asked Questions About Best Buy San Marcos
How do I check product availability at the San Marcos Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Marcos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Marcos stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Marcos Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1925 reviews)
Kari K
February 19, 2025
5 out of 5
Very happy with this location!!!!! The manager MC are his itials was very helpful, I tell my friends to go there. My experience I will be returning to the San Marcos location, for all our electronics needs. Thanks again MC,
Carl K
February 16, 2025
1 out of 5
Joke should hold a circus there and door guy is the ring leader
Response from Best Buy
February 16, 2025
Hi, Carl,
Thank you for the review. We can see that your visit was not a proper reflection of the expectations we have in place. We would like to follow up with you and learn more about what occurred.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64818755" in your message. Thanks!
Regards,
^April
Noel
February 12, 2025
5 out of 5
Buena atencion, y buenos productos
Tanya S
February 03, 2025
4 out of 5
It’s kind of disappointing. There wasn’t enough stock. We were there to look at turntables amps and sound bars, but there wasn’t really anything to choose from.