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Best Buy San Marcos
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Frequently Asked Questions About Best Buy San Marcos
How do I check product availability at the San Marcos Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Marcos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Marcos stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Marcos Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1961 reviews)
Texas M
July 11, 2025
1 out of 5
I love the call center bullshit where you can’t get a hold of anybody that actually works in the store because you guys are too lazy to actually do your job
Response from Best Buy
July 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. Our call center is able to handle most inquiries to leave in store associates available. We would love to document your feedback on our corporate servers for you! Can you please reach out to us via private message on Facebook (https://bby.me/idh44p), Twitter/X (https://bby.me/2d0d8t), or Instagram (https://bby.me/7ws0k8) with the information below, as well as more detail about your experience? Please begin your message with "This is in regard to my Google Review #14211".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^ Josh
HollI k
July 04, 2025
2 out of 5
Long wait and not great service. Glad I don't go very often
Mark M
June 30, 2025
1 out of 5
This is for Best Buy overall - not the San Marcos, TX store. I love our new economic system! You can order stuff and it will say when it's due for delivery. Then, later, they'll change that delivery schedule to a whole week later. So you get on a chat on the website and they say they fixed it and it will be delivered THAT SAME NIGHT. If the contracted delivery person can't manage that delivery time, they can cancel your oder without you knowing. Thanks @Best Buy! Someone named Roadie couldn't get my order delivered last night as promised by the chat person online yesterday so good ol' Roadie just up and cancelled the order and nobody told me. I've only been online for the last hour-plus trying to fix it. #bestbuysucks
Xiohara G
June 29, 2025
4 out of 5
I went to this place twice during my vacation in SA Texas. On first visit, one of the crew I spoke to had not enough clue about what she was selling. I asked questions that she cannot back-up with her own knowledge so she had to go back and forth to another crew member. At that time, I was quite hesitant to buy. The next day, I felt more confident on buying and this time, a more knowledgeable crew assisted me that made me buy an additional Kindle Scribe aside from the MacBook Air M4 13-in that I bought. On top of that, I gave her a tip for assisting me so well. She was so good at selling that I didn't even had to think and eventually I found out I couldn't use the BestBuy membership that I got since I live outside the US. I would say she was smart enough not to tell me the downside of what and how I was buying. But that way, she was effective. I had no regrets buying but next time, I have to be wiser though. Haha.