How do I check product availability at the Forum Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Forum Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Forum stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Forum Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4226 reviews)
Angela P
June 05, 2026
5 out of 5
Was in the store today and I just have to shout out Jack! He was extremely helpful and super kind! He greeted me immediately and answered all my questions! Very professional demeanor and knowledgeable as well! Qualities that are rare these days! Thank you Jack for all your help!
Oscar R
June 05, 2026
5 out of 5
Love this location went in for a computer and Jack was helping me out, the kid went on a lil goose chase to find what I needed. I appreciate all the employees who work here
Amy M
June 04, 2026
1 out of 5
Terrible customer service
Response from Best Buy
June 04, 2026
Hello, Amy,
We lament hearing you had a poor experience at the Selma, TX Best Buy location. Please reach out to let us know more about your experience so that we can assist in any way we can to correct any negative behaviors. Please reach out to us on any of our social media profiles below with Review 160853
Facebook (https://bby.me/m5Y7FV)
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