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Frequently Asked Questions About Best Buy Forum

How do I check product availability at the Forum Best Buy?
How do I check my order status?
My local Forum Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Forum stores’ holiday hours?

Recent Reviews

4.1
(4079 reviews)
Mayte M
October 20, 2025
5 out of 5
Very nice personal customer services very professional
Dan P
October 19, 2025
1 out of 5
Was going to spend about 8 to 10k on a new TV and surround sound system but then they didn't honor the pre-order game mats for my kids games for the newest Pokémon and even fed me some excuse about some corporate loop hole with Best Buy and Nintendo that make them not honor it. To add to that the service like others mentioned is either non existent or slow. If you want to pre-order games, gamestop does honor their pre-orders with out the loop hole excuses. If you want a sound system and TV buy from Target, Costco, Amazon or Walmart I would not recommend doing business with people that don't honor their own sales.
Misty O
October 17, 2025
1 out of 5
I have been sitting for my appointment to get a laptop fixed. Only one person has acknowledged Me. I set an appointment so I don’t understand why this is taking so long. I won’t come back for any repairs if it’s this time consuming. Yesterday I came in and purchased a desktop and service wasn’t that great either. Someone just said they would go get me help. Guess I’ll wait and see.
Gabriel G
October 16, 2025
5 out of 5
Had stocked Pokemon cards 🫡

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