How do I check product availability at the Sherman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2011 reviews)
David B
September 05, 2025
2 out of 5
They're doing some remodeling/organizing. Tons of workers moving stuff, but none to help. Needed an ssd for work but had to go to staples, couldn't get anyone to open the case.
Response from Best Buy
September 05, 2025
Hello, David,
We're sorry for our mess. Not being able to get help to open a case is really frustrating, so we appreciate you bringing this to our attention. If you'd like to formally document your experience, please send a private message. Please include Review 39875 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Weston K
September 04, 2025
1 out of 5
Went there to look at washer and dryers. Walked around for 20 min looking for help, no one acknowledged us. Decided to go down the road to spend $2k instead.
Response from Best Buy
September 05, 2025
Hello Weston,
Thanks for reaching out and providing your feedback. Getting help is the first step of good customer service, and it does not sound like your visit was ideal. I would like to see if I can assist you in any way. Can you contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #39614 in a private message.
Facebook (https://bby.me/rkm07v)
Twitter/X (https://bby.me/5earg1)
Instagram (https://bby.me/pnoeqg)
Thanks,
^Best Buy
Laurie T
September 04, 2025
4 out of 5
The employees are great at this location
Audrey W
August 29, 2025
4 out of 5
It didn't have what I needed (a phone case for an older model) but service was very kind and helpful. He was honest and truly cared about me. I wish I remembered his name :( it was Jay or Aaron or something like that.