How do I check product availability at the Sherman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1950 reviews)
Justin G
February 19, 2025
5 out of 5
They had my curbside pickup ready as soon as I pulled up!😁⭐️⭐️⭐️
King O
February 19, 2025
5 out of 5
Best place to get all your electronics and more
Camila L
February 17, 2025
1 out of 5
Black guy who stands and the front of the store and does absolutely nothing was RUDE. I needed help and he shrugged me off and then started talking bad about me to other employees. Obviously loud enough so I could hear. Childish behavior.
Response from Best Buy
February 17, 2025
Hi Camila,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, as the behavior you described here does not match what you should expect when shopping with us. We'd like to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64823844.
Thanks,
^Caleb
Hagen P
February 13, 2025
1 out of 5
Everyone at the store is lazy I went to get a screen fixed on my phone with apple care and they couldn’t help me and made some bogus ass excuse up on why they couldn’t help me I’ll be calling higher-ups to try to get corporate manager fired
Response from Best Buy
February 13, 2025
Hi, Hagen,
Thank you for your review. I understand how challenging it can be when service doesn't meet your expectations. At Best Buy, we're committed to providing excellent customer service, and we appreciate you sharing your feedback.
We'd like to understand more about what happened in your situation and provide any assistance we can. Please reach out to us via Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter at twitter.com/BestBuySupport. When you do, kindly include your full name, email address, phone number, and a mention of your Google review 64809886.
Kind regards,
^Pre