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Best Buy Sherman
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Sherman
How do I check product availability at the Sherman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1936 reviews)
Jeff R
January 16, 2025
1 out of 5
I am giving it a 1 because there is not an option for a zero. I ordered a car stereo a couple of weeks ago and it was supposed to be installed today. The tech called an hour before my appointment and told me that he was not comfortable installing this in my 93 corvette. Ok I’m good with that. He told me to try the Plano store. I went into that store and the tech told me that he was not qualified either. I called the Sherman store to get a refund on all of the merchandise that was never picked up or installed. The people at the store transferred me to an Indian outsources. The gentleman on the line could barely understand me and I could barely understand him. After a very lengthy conversation I think I finally got the refund. Hopefully!! I decided to call customer service to complain and was transferred to another Indian call center where I had the same translation problem. Best Buy has completely lost any future business from me and I would not recommend anybody to ever go through what I had to today. Bye the way I will be getting the stereo and instillation from Car Toys.
Response from Best Buy
January 17, 2025
Hello, Jeff,
Thanks for reaching out and providing your feedback. When I purchase a service, I expect it to be completed as well, so I can understand your frustration. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64689719". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
My D
January 16, 2025
5 out of 5
Geek squad offers great service, we're never disappointed.
Josh T
December 29, 2024
4 out of 5
I shop here a lot. It's hit or miss on if someone helps you or not. Most of the time I don't get any help and I have to track people down when I need something. Always has a good selection of everything I need though. The folks here are always nice as well when I do interact with them.
Blake T
December 16, 2024
1 out of 5
My wife has taken multiple items into this bestbuy to get the geek squad to work on it. They are either the laziest bunch of employees. Or they just tell you they can't help you so you will buy a new one. I thought the geek squad was supposed to help you. But not at this location. Worst service I have ever seen.
Response from Best Buy
December 16, 2024
Hi Blake,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and I can understand your frustration with the service that you received, which is not what you should expect when visiting our store. We'd be happy to discuss this further with you to document your feedback and provide any further assistance that we can. To do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64569336.
Thanks,
^Caleb