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Best Buy Sherman
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Sherman
How do I check product availability at the Sherman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2046 reviews)
Tobin K
December 24, 2025
5 out of 5
Ethan helped me with all my questions with expert advice in multiple departments. Above and beyond!
Patrick R
December 22, 2025
1 out of 5
Went through an issue with a car radio install that took a few months awhile back and ended up having to file a claim (Best Buy was at fault). Talked with the GM at the time and was so nice and patient and did everything he could to help out. Went back in a few days ago to find out there is a new GM, Cannon? Canon? Not sure how to spell his name. Just know that it might be helpful for that young man to get a refresher course in customer service. Did not seem to care at all about the issue and either lied right to my face OR does not actually know the difference between his responsibility/authority as a GM and Best Buy’s legal team. Hopefully he was just having a bad day and this is not how he treats other customers. I do not look forward to having to shop at Best Buy in the future.
Response from Best Buy
December 22, 2025
Hi there! That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/5r9vi7), Twitter/X (https://bby.me/11tzlm), or Instagram (https://bby.me/s29yff). When reaching out via social media, be sure to mention that it's in response to Google Review number 92865. Thanks.
Sven S
December 20, 2025
1 out of 5
This Store at best or Best Buy as a whole , does not back the products they sell. They conned me into buying their service plan for my second Lenovo, and still are trying to charge me for a device under factory warranty! Also Geek Squad rep and manager had the poorest attitudes I've encountered. DO NOT USE THEM!!!!!
Their response is circular and does not allow me to respond effectively.
Response from Best Buy
December 20, 2025
Hello, Sven,
Thank you for leaving a review. This is far from the perception we want our customers to have when interacting with our Geek Squad.
So that we can take a closer look and assist where possible, please send us a private message. We would be happy to assist you on any of the following social media platforms: Facebook (https://bby.me/z9kpl1), Twitter/X (https://bby.me/ecw89i), or Instagram (https://bby.me/51u8zo).
Please mention the phrase “Google review #91946” when reaching out.
Kevin B
December 15, 2025
1 out of 5
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