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Best Buy Sherman
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Sherman
How do I check product availability at the Sherman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2027 reviews)
Thi P
November 10, 2025
4 out of 5
Staff didn't know a lot about what they were selling. A little rude as well.
Dana P
October 22, 2025
5 out of 5
My first experience with the Geek Squad and I cannot say enough good things! Clay helped me along with others behind the scene! Thank you so much!
Norma P
October 21, 2025
5 out of 5
Yes our go to place for lots of things: technology, camera items, even small appliances looking forward to go back
CaseyJones A
October 13, 2025
1 out of 5
This Best Buy always gives me issues and are so rude for no reason. I went today to see if I could return a phone case and IMMEDIATELY Denny at the front shook his head saying it wasn’t possible. He had no information on when I bought it, if I had a warranty or anything. He explained the policy and said after 15 days there’s nothing he can do but I can go get a receipt to check the date. I then explained it’s an otter box case with a warranty and he said I can get a proof of purchase receipt and reach out to otter box. I went to customer service and explained to the worker the situation and he was looking it up for me. Denny then rushed over to make sure that we were NOT being given a refund and said “yeah I already spoke to them over there” and started explaining the policy again. I was getting my receipt just as he instructed and he was acting like I was trying to trick someone else into giving me a refund. I don’t understand how people like Denny have customer service jobs and are so ignorant to common service standards.
Response from Best Buy
October 13, 2025
Hi,
Thanks for sharing this review. We're concerned to hear about this experience that you had, and can understand your disappointment with the way you were treated. We'd be happy to discuss this further with you to ensure it is properly addressed. To do so, feel free to reach out to us via our social media channels on Facebook (https://bby.me/e45ip4), Twitter/X (https://bby.me/xexq5v), or Instagram (https://bby.me/rik0g8) so we can help out. Please include the Google Review reference number #55311 when reaching out.