Not a lot of selection. Went there with wife to try on a Fitbit watch. No, you may not try any of them on, we were told. So we bought nothing. Very displeased. Won't go back.
Response from Best Buy
December 06, 2025
Hi, Phil,
Thank you for taking the time to leave feedback for us regarding your recent visit. I can understand wanting to try on and demo a product when possible.
Please send us a private message on any of the following social media platforms if you require support on this: Facebook (https://bby.me/wa9xfx), X (https://bby.me/2l1b0d), or Instagram (https://bby.me/kb6k98).
Be sure to mention “Google review #82867” in your social media message.
Excellent, got my second laptop here. Lenovo and
Ryan did a great job helping us tonight. If it hadn't been for his help, an already purchased sale would've been cancelled and a new purchase never would've happened to the tune of about $2500. So.. Thank you Ryan for excellent customer service! We know you were needed on sales floor, but you stuck with us. Thank you.