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Frequently Asked Questions About Best Buy Sherman

How do I check product availability at the Sherman Best Buy?
How do I check my order status?
My local Sherman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sherman stores’ holiday hours?

Recent Reviews

4.0
(2108 reviews)
Peggy D
August 20, 2026
1 out of 5
No stars!!!! They only had a display of both computers we wanted. Had to order one of them. The other one wasn't even available to order!!!! Wasted 120 mile trip!!!!
Response from Best Buy
August 20, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
shawn n
August 16, 2026
1 out of 5
Honestly, at this point I will celebrate the day Best Buy goes out of business. Their customer service is a joke. Their delivery service is a joke. And Geek squad is a joke. Spend money on their total care package every year, just so that when you go to use it, they say it doesnt cover hardware. Order $8000 worth of appliances, just for them to NEVER show up, then when you try to call anyone to find out where you stuff is, you cannot contact an actual store. When I finally l find my appliances that were shipped to a store in a different town, they refused to deliver and install them. I had already paid for all of this. Try to make a claim on headphones, they say that they are only covered for a year, then when I tried to tell them nevermind I'll just deal with the issue they say "well we have already processed it" and flat out refused to give me MY property back and said I would have to pay $80 for a new set. At what point does class action lawsuit come into play, because I know im not the only one dealing with this garbage.
Response from Best Buy
August 17, 2026
Hello Shawn, Thank you for sharing your experience. Your review describes concerns with multiple parts of the process, including your membership benefits, appliance order and delivery, installation services, product protection claim, and the support you received when trying to get assistance. We understand the seriousness of the issues you've outlined and the impact that these situations had on your overall experience. We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you. Facebook (https://bby.me/hxIC4J) Twitter/X (https://bby.me/LdXAJw) Instagram (https://bby.me/UHTDxk) When reaching out, please reference your Google Review 204385.
Ann “
August 12, 2026
5 out of 5
Good i like it the service although didn't get what I wanted but they were so nice to us
Kathleen W
August 06, 2026
5 out of 5
Love the service. We use the Geeks and they have worked through several problems with our techology. I would hate to have to live without them.

About Best Buy Sherman

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