Yoandi L
November 08, 2025
Un poco pobre en productos pero buena atención del Costumer service
Best Buy tiene el poder de robar tu dinero venden productos que no sirven Yo pense que solo a mi me salen malas las cosas que compro pero en unos minutos llegaron mas de 20 personas regresando lo que compraron y encima de todo los gerentes no saben de servicio al Cliente
Response from Best Buy
November 03, 2025
We understand the frustration when something goes wrong with an item you purchased. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/z0qg9x), Twitter/X (https://bby.me/c1qcto), or Instagram (https://bby.me/8zpini), and mention your Google review, 64142.
It will be awesome to if they answered the phone and talk to a real person instead of a machine
purchased a printer today open boxed, asked if the ink cartridges was included. they said yes. just got home to set it up and it’s empty. called the store, they told me i can return it or purchase ink, but they also admitted it’s standard to be included. so no resolution to the fake sale and advertisement. my only option is to return or buy ink. i purchase a lot from best buy but they don’t offer anything other major retailers don’t so no point in getting blatantly scammed. so proceed with caution at least with this location.