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Best Buy Spring
Services Offered
Geek Squad Services
Apple Shop%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Spring
How do I check product availability at the Spring Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spring Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spring stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spring Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2801 reviews)
Sarah E
February 10, 2025
1 out of 5
This Best Buy looks like it had a rough past few quarters and is close to shutting down. Willowbrook is a better option
Response from Best Buy
February 10, 2025
Hi Sarah,
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, and that your experience in our store hasn't seemed to meet expectations recently, which I understand would be disappointing. If you'd like to share any additional feedback with us to document, or need any further assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64797423.
Thanks,
^Caleb
Glenn B
February 06, 2025
5 out of 5
Walked in, was greeted at the door and directed to the right location. Another store worker greeted me and showed me right to what I was looking for.
5 minutes later I walked out the door with my item.
In and out quickly. No waiting. Excellent service.
Alex G
February 04, 2025
1 out of 5
Really sad!
I have been paying my BestBuy Tech membership. For almost 4 years now.
And today, return a camera. (Which I did not use) And they charge me a $225 restocking fee. Really! The manager was rude when I tried to request help because I didn't want to pay that fee.
I did call customer service. But they open a case. And I just got an email. Saying I won't get back that money. So, I just lost $225
Thanks Bestbuy. Now I'm going to cancel my membership. Which is $179 a year.
Also, don't buy the membership .It doesn't make any sense.
Next time, I'll buy everything from Amazon. (No more BestBuy for me)
Response from Best Buy
February 05, 2025
Hi, Alex,
Though the Best Buy Return and Exchange Promise found https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 mentions a 15% restocking fee for cameras and camera lenses, I can understand your disappointment with paying a fee for an item you did not use. Our team would gladly look into this further. Please reach out by sending a private message or DM that includes your full name, phone number, email and receipt information using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64777509. We look forward to hearing from you.
Sincerely,
^Tina
Juan G
February 03, 2025
5 out of 5
Nice