How do I check product availability at the Spring Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spring Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spring stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spring Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2914 reviews)
Horacio M
August 07, 2025
5 out of 5
Muy buena tienda de electrónica. Encuentras de todo
David P
August 07, 2025
5 out of 5
Anthony was really great with the dash cam installs on my 2018 Honda Civic and 2024 Mazda CX-30. All the cables are hidden, and he also setup the parking mode perfectly.
laila c
August 06, 2025
1 out of 5
Poor customer service from the hispanic lady at Geek Squad I dont not trust them to tell the truth. My laptop is under the geek squad tech plan however since it is Apple they are not certified to work on the laptop. I had to call other stores which verified that and all she had to do was tell me they are NOT certified to work on my laptop instead of being nasty. Wasting time instead of telling me the truth absolutely ridiculous. Just tell me you cannot work on my item SIMPLE!
Response from Best Buy
August 06, 2025
Hello, Laila,
Thank you for taking the time to reach out on Google with a review. We are fully committed to providing a seamless process in store with our Geek Squad. We would love to know more about your time with us and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #25457 in your message. You can find us here:
Facebook (https://bby.me/b0trr0)
Twitter/X (https://bby.me/byflwl)
Instagram (https://bby.me/1m6s5b)
Best regards,
^Ryan
Dub W
August 01, 2025
2 out of 5
Most of the associates/salesman? were busy talking about what they had planned for after work, I asked them twice about an item when they ended up showing me where the item was located and told me to go look and they would be there in a few minutes. By by best buy !!
Response from Best Buy
August 01, 2025
Hello there!
We appreciate you leaving feedback for us here on Google. When shopping at your local Best Buy, I can understand wanting attentive support, and I am disappointed to hear that this was not the case.
So that we can look into this closer, kindly send us a private message on any of the following social media platforms: Facebook (https://bby.me/5gh749), X (https://bby.me/q1znyz), or Instagram (https://bby.me/w509x8).
Please be sure to mention “Google review #23431” in your social media message.
Regards,
^Ravi