"5 stars for great customer service! Returns were processed smoothly without any long waiting, and the sales rep who assisted me with picking out a new laptop was extremely knowledgeable and patient. Excellent experience overall."
Order the TV from them on Labor Day weekend was told it was going to be delivered on that following Wednesday, no one notified us at the delivery date had got changed to this Saturday. Sat around through the window open time and once agian, showed up.Try calling customer care to find out what the issue was and got the runaround. We ended up canceling the order. Worst experience ever will not be purchasing me from this location. Ever again or any other best buy.
Frank D
September 08, 2026
I attempted to buy a cell phone from best buy, instead of financing it thru my cell phone company. I decided to buy it at Best buy, i got the phone and left the store, come to find out after a billing cycle that best buy did not cell me the phone but stuck it thru my cell phone company, which was exactly what I was trying to avoid worst experience ever.