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Best Buy Sugar Land
Services Offered
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Frequently Asked Questions About Best Buy Sugar Land
How do I check product availability at the Sugar Land Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sugar Land Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sugar Land stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sugar Land Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3887 reviews)
Q W
October 18, 2024
3 out of 5
Doesn’t have the most selections but customer service is good.
Response from Best Buy
October 19, 2024
Hello, Q,
Thank you for reaching out in regards to the selection available in store. We can understand that at times carrying the items most customers tend to want in store can leave some purchases out for orders, or pickup and can be difficult. We would be glad to assist you with making an order for an item you would like shipped to you or to pickup in store with some delivery options possible on certain items. Please reach out if you would like assistance with Review 64327908 to any of our Social Media Profiles below.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Kacie A
October 18, 2024
2 out of 5
Went to go get my phone battery changed. I made an appointment, it was pretty much an hour before they even looked my way. The main guy we rude and short with a lot of people. Best part of the story, they didn't have the part in the store.
Response from Best Buy
October 19, 2024
Hi, Kacie,
Thank you for reaching out in regards to your concern with getting a battery replaced in store. I can understand that not having the necessary part can be difficult. We would be glad to look into your concerns if you would like to reach out to us on any of our Social Media Profiles below with Review 64327717 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Mieko C
October 17, 2024
3 out of 5
I was out in 3 mins but when I first walked in lady was to busy to help just pointed me in a direction 🤦🏽♀️
Response from Best Buy
October 17, 2024
Hello, Mieko.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64322575" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Meghan
De F
October 15, 2024
4 out of 5
Basic Best Buy. Kinda hard to find.