I had a curbside order I love how Polite Mr Mohamed was with me great customer service great smile I came to this best pretty often
I am happy with products but customer service is horrible none of manager at sugar land location are worthy, they lack knowledge Ellisa, Ralph , manny which cause me loss , no compensation at end all they said was Sorry! There’s sorry don’t pay my loss and credit checks because of their miss information. And no one was even bother to help the guy Randy was only person who tried at-least helping out.
Response from Best Buy
October 05, 2025
Hey there, Gulnar,
We understand your concerns with not receiving quality customer service during your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/9gynvf), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #52035"
Not on time for my iPhone