My wife and I made one of the quickest, most easiest decision on a new washer and dryer thanks to Christian in appliances. He answered all our questions and explained the features of both washer and dryer thoroughly. He was friendly, provided great customer service and was professional. We hope Best Buy retains Christian and compensates him well.
I had an excellent experience with Adan (Samsung). He explained everything to me in great detail. As someone who doesn’t know much about IT, he took the time to explain things as many times as I needed, always in a simple and clear way.
He really understood what I needed, provided different options, and explained the pros and cons of each one so I could make the best decision. It’s clear that he truly knows what he’s talking about.
Best Buy is very fortunate to have such a valuable team member. Adan showed great leadership, even helping his coworkers while continuing to provide us with outstanding service.
He is excellent and bilingual (habla español perfecto!), which was a huge plus. If you are visiting the Best Buy in Sugar Land, definitely ask for Adan!
They did not have enough employees, we had to wait 20 minutes for them to attend to us and the sound of an alarm remained for 15 minutes non-stop, giving me and my son a headache.
Helpful staff and the products I needed