Customer service is fantastic and very helpful
Jnickster
October 28, 2026
I got my computer for a redemptive and it works great, I am very pleased. It will be used for school, the item was delivered curbside promptly, very courteous staff.
Breville associate Lanie shared an unforgettable and memorable experience thru her knowledge and passion of coffee using Breville products. She guided me step by step in making an amazing coffe. The experience was truly amazing, I'm grateful to have shared this moment with the Associate as her passion for her work made a lasting impact.
Tiffany V
October 13, 2026
So many employees walking around doing absolutely nothing. Took us 15 mins to get help to buy a phone we wanted. Had to go to customer service for them to walk to our section to have the employee for that department help us. Everyone there is just walking around, talking with each other or actively trying to hide from the customers.
Response from Best Buy
October 13, 2026
Hello,
Thank you for the review. We can understand your frustration with trying to receive help, when shopping with us. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 237689