aarti P
September 26, 2026
Sugar Land Best Buy store service and management is pathetic
We recently brought a top of the line Dacor Refrigerator with all the bells and whistles and a 5 year warranty
We scheduled installation- our old refrigerator was hauled away and the new refrigerator was placed - oh well - they had poor quality parts and couldn’t install the front panels
They don’t have it
And are asking us to wait for four weeks with an ugly look - well so I cannot host or invite anyone and until BestBuy gets the panels until mid October or end of October
Response from Best Buy
September 26, 2026
Hello, Aarti,
Thank you for reaching out to us here and sharing those details in this concern. We understand how excited we would be to show off the new unit, and we would like to take a closer look into this with you to assist in any way possible. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 226983.
Facebook (https://bby.me/RhfUOa)
X (https://bby.me/SVuqTW)
Instagram (https://bby.me/xysffG)
We look forward to assisting you there.
Leila R
September 24, 2026
The geek squad makes you pick an appointment time when to pick up your devices or etc. I come on time and theirs a bit of a line for people with other problems. I ask the worker I’m simply js here for a pick up and he says “sorry first come first serve “… what was the point of me making a time, waiting till that specific time , then coming and I gotta wait least 2 families ahead just to say “ I’m here for a pick up” get my computer and walk out.. yea that shit blew me.
Nathan t
September 22, 2026
Just had a very amazing interaction with Victoria and manager Adrianna both were extremely helpful and amazing. Victoria went the extra mile to help me put my screen protector on my new phone. Truly appreciated the kind gesture by Victoria. Thanks for making my day better today and I hope they both see this.