Frequently Asked Questions About Best Buy Sugar Land
How do I check product availability at the Sugar Land Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sugar Land Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sugar Land stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sugar Land Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4253 reviews)
Janet D
January 21, 2026
4 out of 5
I purchased an amazfit watch for my daughter for her twenty seventh birthday. The watch has been wonderful but the only thing I was not happy with is this particular watch was advertised as a "today" pick up at the store.
But when I got there, I was told that I had to order it and it would be shipped to my house within the next day or two.
Roger R
January 20, 2026
5 out of 5
Justin from the cellphone department greeted me and was able to help my locate the product I was looking for, he was kind and very helpful. He was able to tell me more about similar products to make sure I was getting the one that best fitted my needs. He knows a lot of computer parts and specs which helped a lot in my future of upgrading Pc’s. He should definitely be working for GEEK Squad as he’s an experienced tech guy and knows his way around technology
Mohsen R
January 16, 2026
4 out of 5
Service poor
Brooke R
January 16, 2026
5 out of 5
Usually has everything I need and the people are quick and friendly. Only thing im not a fan of is geek squad other then that my experience has been good.