Went there to buy camera, wasted 40 minutes as NOBODY helped me to buy it. I have asked 3 times other employees to help me to find right person to sell this camera, but no success....
Not surprised, why majority of the consumers prefer Amazon over BB.
Stephanie M
February 14, 2026
I have been shopping at Best Buy for many years. Purchased all of our TV’s and appliances there. I will never go back after my recent experience. What happened to this company??
Response from Best Buy
February 14, 2026
Hello, Stephanie,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (https://bby.me/z6nhhh), Twitter/X (https://bby.me/hcul1w), or Instagram (https://bby.me/e7j32i). When you message us, please include a copy of your Google review number #117183. We look forward to working with you.
Up2NoGood2
February 14, 2026
Never coming back here, I was ready to spend a couple grand on some computer stuff today for my Mom and I was ignored at the counter for 20 minutes by multiple associates on the morning of 2-24-26 and the GM didn't care and pretty much told me tough luck. Very trashy! No class! Can't even be greeted... lol
Response from Best Buy
February 14, 2026
Hello,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one. Nevertheless, we appreciate your feedback, and would like to look into this matter further. To better assist, please do not hesitate to reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #117175" when contacting us on social media.
Angela B
February 13, 2026
Big shout-out to Angel in appliances. He went above and beyond for us. Great customer service !