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Frequently Asked Questions About Best Buy Temple

How do I check product availability at the Temple Best Buy?
How do I check my order status?
My local Temple Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Temple stores’ holiday hours?

Recent Reviews

4.0
(1860 reviews)
Derek C
November 09, 2025
3 out of 5
Walked in to buy a TV ... found what we wanted in less than 5 minutes, but we couldn't get anyone to help for another 15 minutes. Only salesperson in TVs was helping a couple decide what they wanted. Working in retail I get it, but take a brief second to acknowledge others- and call for help.
Response from Best Buy
November 09, 2025
Hello, Derek. Getting help with a purchase in store should be easy and we understand the frustration of this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/ibhxwn), Twitter/X (https://bby.me/ykdjuo), or Instagram (https://bby.me/g8xczq), and mention your Google review, 66887.
Heabber S
October 28, 2025
3 out of 5
I feel like Best buy never has the thing I am looking for and since its basically a tech store they are the best chance at finding what you need. However, 9 out 10 times I have to go online to Amazon to find it instead.
Response from Best Buy
October 28, 2025
Hey there. Thanks for reaching out. We know how important it is to have available products in stock while shopping with us, and we would love to help you find what you need. Please reach out to us on social media. Be sure to include your Google review #61711. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Nastasha R
October 27, 2025
3 out of 5
When did bb get so pricey especially for phone cases. Geez we just went to Walmart
Response from Best Buy
October 28, 2025
Hi Natasha, Thanks for sharing this review. We can understand your disappointment if the products you were looking for were more expensive than expected. If you'd like to share additional feedback with us or need any further help, feel free to reach out to us via our social media channels on Facebook (https://bby.me/7m1hv7), Twitter/X (https://bby.me/ako0ij), or Instagram (https://bby.me/j69gvp). Please include the Google Review reference number #61393 when reaching out.
Hansy H
October 27, 2025
1 out of 5
Customer service is horrible
Response from Best Buy
October 27, 2025
Hello, Hansy. We understand the frustration when you feel like we did not deliver a great experience for you. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/l2dy2w), Twitter/X (https://bby.me/bvr2vo), or Instagram (https://bby.me/fspd2c), and mention your Google review, 61252.

About Best Buy Temple

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