header_logo

More to Explore

Frequently Asked Questions About Best Buy Temple

How do I check product availability at the Temple Best Buy?
How do I check my order status?
My local Temple Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Temple stores’ holiday hours?

Recent Reviews

4.0
(1792 reviews)
Jeannine W
January 13, 2025
5 out of 5
Very friendly and professional. They fixed my computer very quickly.
Supitsara M
January 13, 2025
1 out of 5
We were told by the employees that the iPhone 16 pro max screen protector is the same as iPhone 15 pro max screen protector. They were wrong. The same thing happened when we also purchased the Ipad pro 13 screen protector. The employees again confirmed that the ipad pro 13 screen protector can fit on 12.9 in ipad. They were wrong. We had to exchange them later at another location. Yes I know that there is a return policy; however, please ensure that you are giving your customers the correct information. For us, we do not live in Temple so it was an inconvenience to do the return.
Response from Best Buy
January 14, 2025
Hello there, Thank you for providing your feedback on Google my Business. Being misled about fitment of a product is frustrating. We would like to hear about your store interaction, here at the corporate office. Feel free to reach out through social media with the links below. When you are reaching out. Please mention "Google Review 64675359", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Sra. Á
January 07, 2025
5 out of 5
Staff is curtous & knowledgeable. Pat helped me out & he made small talk, but it was real talk. I appreciate them helping me out.
Kaila M
December 20, 2024
1 out of 5
I have been to this store several times in the past few weeks. I've been looking for a new computer and a video doorbell. Each time has been at different times throughout the day. I've asked for someone to help me to answer questions, and not once has anyone come to help. Tonight, I went in and asked once again for help, and it was not busy at all, and not one person came to help. As I watched 4 employees standing around the front desk when you walk in, just talking and laughing, not doing anything. And the one I originally asked for help just kept glancing at me so he knew no one came to help. This is absolutely unacceptable and ridiculous.
Response from Best Buy
December 21, 2024
Good Evening, Kaila. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64588317" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey

About Best Buy Temple

bestbuy.com