Not enough staff to meet the time I needed, she was helpful and knowledgeable, very nice lady 😎 !! Yes I would like to visit
Again to improve my knowledge.
Response from Best Buy
August 05, 2025
Hello, Richard,
Thank you for taking the time to leave us a review. I understand the importance of receiving attentive customer service, while visiting your local Best Buy store. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #24731” when reaching out on social media.
Regards,
^Ruby
I was there for a simple cable and even though my visit was quick, I received a pleasant greeting at the door and an associate took me right to what I needed. The only issue I had was while I waited to be checked out. I don't know what the guy in front of me purchased but they were trying to sell him everything under the sun. Extended warranty, credit card, club card, secret handshake procedures. It was very annoying to listen to. Thankfully they simply rang me up, I paid, and was on my way.
work on engaging with every customer…
Geek Sqaud on the floor.. but can’t answer TV questions
friendly … pls be approachable
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google, Charlie.
We understand the frustration when unable to get help in our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/9a055f), Twitter/X (https://bby.me/f4ktfi), or Instagram (https://bby.me/qygus1). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 15211.
Regards,
^ Graham
I went there to buy a new TV. The sales rep was very helpful in explaining the differences between the various types. They didn't have the specific one I wanted in stock, so instead of trying to up sell me into a more expensive one that they did have, he offered to order the one I wanted and it should arrive in about five days. I'll update to include the delivery experience when it gets in.