Best Buy Temple

If I could give a zero I would. First they went to the wrong home to deliver my appliance. Second didn't call me to reschedule. Then I called twice between 7am and 7pm and was told my item was still in route after the email said 930 to 130pm. It was 645 pm I called the number provided to wait an hour an 10 minutes for a real person to answer then told me that they was at my home but I didn't answer. Lied. They uploaded a photo of someone's else home. Then offered to deliver next day which is today, let's see how this goes. I missed work yesterday for my delivery not to show up. I am very disappointed and dissatisfied with the service received. 😒

Super bien atendida

Well, hello gang, I just came here to give my input on The poor service. Let’s start by my initial reaction when I came in here was wow it’s a small place. There’s not a lot of people in here. I walked around the store for about 10 minutes and I was finally approached by young lady with braids. I asked her about the exercise machine that I want to purchase and she had no experience with those so she radio in to other employees and she got no response so I told her don’t worry about it, I’ll just walk around after about 30 minutes. I started to see what everybody else in the comments has experienced and I couldn’t help myself but to get a little closer to the employees conversation and I noticed nobody cared to ask me did I need any help after circling around the guys at the Google station I started picking up items just to see if they would ask if I needed any help of course they didn’t so I took the picture. They’re just Hanging out. So I decided to buy one item, a pack of batteries While in line about another 10 minutes, and I turned around and one of the employees in this picture was thrusting and gesturing sort of a inappropriate manner I thought was Odd. This thrusting that he was doing immediately stopped once I turned around. I immediately felt DISGUSTED. The Individual happens to be in this photo. I’m sure those two ladies, both of African-American descent must be dealing with a lot of inappropriate behavior behind closed doors because if this happens on the sales floor, I can only imagine what happens when there’s no customers Insight. @bestbuy I have been a cardholder for over 7 years and it wasn’t until I bought those batteries that the thrusting individual realize that I was a loyal customer and a serious buyer that he decided to help me with my initial purchase. Last but not least I hope these individuals see this Post. No Customer or Employee should have to tolerate this.

Nothing spectacular other than good deals sometimes but lately most all best buys I go to in the country as I travel daily have their shelves extremely understocked. Google products are pointless to even try to purchase at best buy as they are always out of stock. How does a store stay open when their shelves are empty? I seem them going under in the foreseeable future