I recently had a disappointing experience at this store. Essential items are frequently out of stock, making it difficult to complete my shopping. The staff, though friendly, often seem inexperienced and unable to assist effectively. During a recent visit, the system was down following a power outage, causing significant delays at checkout. These ongoing issues make shopping here frustrating and inconvenient. It’s understandable why many are turning to online shopping for a more reliable experience.
Response from Best Buy
March 31, 2025
Good Afternoon, Richard,
We absolutely understand how you are feeling after being unable to find the items you were looking for during your recent visit to the store. We would love to connect with you and review these concerns in depth. Please feel free to send our team a private message with your full name, phone number, email address, and Google review reference number: #64986778.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
I love this store! I am somewhat of a gadget geek! I love electronics, and I'm interested in every new-fangled item I see. Best Buy is a leader in having newly innovative items and this is my shtick! Love it and love this store!
I almost never post reviews but my family’s experience at the Temple Best Buy was incredible! The employees were so wonderful to my elementary aged kids who went in looking for Pokemon cards. They spent time asking them who their favorite Pokemon were and in general were just so friendly. To have employees who care and take the time to make my kids feel happy and enjoy a shopping trip is what makes for excellent customer service in my book! Thanks again to those who were working yesterday who helped make both of my kids day!
selection was good, pricing was OK, staff was friendly and helpful