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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Temple
How do I check product availability at the Temple Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Temple Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Temple stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Temple Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1905 reviews)
Lane C
May 26, 2026
1 out of 5
Horrible customer service tried to resolve an issue and was forced to play phone tag with no resolution. Would not do business here!
Response from Best Buy
May 26, 2026
Hi Lane,
Thank you for your review. We can understand your frustration here with the phone and not having gotten a resolution. We would be happy to follow up and assist with any questions or concerns you may have. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/XJnw47)
- Twitter/X (https://bby.me/3riGjD)
- Instagram (https://bby.me/RFO72h)
When reaching out, please reference your Google Review 157446.
Jessie W
May 15, 2026
5 out of 5
Customer service is great
tj t
April 07, 2026
1 out of 5
I tried multiple times to purchase a specific Gaming Pc that only this small town located had in stock. I was twice denied. It was like they never seen a black man purchase 2k gaming pc before. I have Best Buy credit and other lines of credit, but all I received was very frustrating unpleasant experience. This paranoid manager damn near call the police because I wanted to make purchase with best buy account but didn’t have my card on me at the time. I gave him all the right credentials but that didn’t pacify him. A week later I got a better online deal for the same Pc at the same location. So I purchased it online instead and went to go pick it up the same day. And got the same unpleasant results. I am sorry I don’t know if this place is so paranoid to sell any item over a dollar, or I was just getting the classic small town racist treatment.
Response from Best Buy
April 07, 2026
Hello,
Having this kind of customer services is upsetting. Let's discuss this experience. Mention review #139430 when connecting with us on social media link.
Facebook (https://bby.me/QhD542)
Twitter/X (https://bby.me/ZnPScK)
Instagram (https://bby.me/smLtSn)
ImABot
April 02, 2026
1 out of 5
Terrible customer service
Response from Best Buy
April 03, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
Thanks!