Best Buy Temple

Well, it seems to be a consistent thing. The previous review echoes my same experience. Saturday afternoon today, only two employees on the floor and I ran into the same Mexican lady as you did apparently they did not take your review into account ,frankly, it shows they don’t care because she gave me the same attitude she gave you. I don’t know how you’re shorthanded,your Best Buy. You should have enough Employees on the floor and two the section I was looking in was half stocked either. They’re not stocking items or they’re not ordering enough to keep on hand either way it’s an awful experience.

Don’t waste your time coming here! I waited 15 minutes just to get assistance purchasing a $2,800 gaming laptop. I asked the girl at the front door twice for help and explained that I didn’t have all day to wait. Her response was, “Sorry, there’s nothing I can do to help you.” Meanwhile, several associates were just hanging out in the card section, doing absolutely nothing. It seems like nobody here wants to work or help customers. I came ready to spend $2,800, but apparently that wasn’t enough to get anyone’s attention. Hopefully, this place gets better management someday because I honestly don’t know who hires these incompetent employees. Absolutely terrible customer service!

Looking for a photo stick. I was told Best Buy has them. The lady at the door pointed me in a direction but was no help at all. Could not find any help. It is easier to shop on Amazon.

Went in to look at computers, and struggled to find what I was looking for. Eventually, somebody came up and asked if I needed help. I told him what I was looking for, but he didn't really listen. He repeated back to me what he thought I said. I corrected him, and he repeated it back incorrectly AGAIN...but with attitude. I told him what I had already looked at, but he led me right back to them. He then suggested "other" options...non gaming desktops, which is what i told him I was looking for. He asked what my budget was, and I told him. His face was indignant. "You won't find anything for that". He then showed me a laptop that was $50 over my max price. He then tried to pressure the sale. I told him no. He pushed financing. Again, I said no. Then he got another guy involved. At that point, I decided that I wasn't spending any more time in there. I went home and bought a desktop on Amazon for $150 less than my max, $200 less than the "cheap" laptop he was trying to push on me. My desktop arrives tomorrow. Its got 3xs the storage, a better chipset, and 4xs the RAM. There's a reason this Best Buy almost never has people inside. When your people try to push you into something you tell them you can't afford, then try to make you feel bad about it....that won't get you a sale. It will get you a reputation....and not a good one.