Stood around over 15 min waiting for help.. Was told numerous times, someone was on the way..
Response from Best Buy
August 19, 2025
Hello,
Thanks for taking the time to share your experience with us. I understand being told repeatedly that someone would be coming to assist you, but they never show up, isn't a welcome situation.
Our employees should be ensuring that customers are being assisted in a timely manner. I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/03iklz), Twitter/X (https://bby.me/td9ls7), or Instagram (https://bby.me/ef9qym), and mention your "Google review #31850" in your message.
Sincerely,
^ Melissa
I had a fantastic experience! The store was spotless, well-organized and everything was easy to find. Every team member I encountered was friendly, welcoming, and eager to help.
A special shoutout to Manager David, who went above and beyond to assist me in choosing the right Starlink device. He helped me select the perfect one and saved me hundreds of dollars in the process!
I'm actually using my new Starlink setup to write this review, and the connection is flawless. Thanks to David and the amazing Best Buy team! Highly recommend this location for anyone looking for great service and expert advice!
Great customer service Mr Dillon did a great job helping us
Very helpful even understaffed....