Customer service is Great
I get you all have to do a loaded marketing and updating and or alleged information dump to your customers but let’s be honest. You need to train your employees on how to make it apart of the conversation not just “I have to say this and let me ramble”. Just a thought.
Won’t ever deal with this best buy again. Dillon was a little on the rude and racist side, once all the other employees stepped away. Using foul language, not willing to help us, and being uprofessional. Never again.
Response from Best Buy
August 21, 2026
Hi John,
Thanks for your review. Diversity and inclusion are two of the most important parts of our culture here at Best Buy. We would like to learn more regarding what occurred.
Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
When reaching out, please reference your Google Review 207751.
Just wish had money to spend there lol