Right when I walked in the door there was somebody there to help with what I was looking for I only went to check prices that was not a problem I was helped to find things by two different sales people without the pressure did I expected was going to happen very pleasant visit
The only bad review I would have is I bought an ipad,screen protector and a case and the guy wanted to charge me an extra $14 to put the screen protector on...
I went into the store to take in my laptop. I got scammed on an email that froze up my entire computer and also infiltrated my personal information that required me to make bank account changes and such. I believe the initial techs name, that helped me at the Geek Squad, was Deonte' After leaving my co.puter to get "cleaned" I walked the store floor looking for some outdoor speakers. I was helped by staffman Trace who was very knowledgeable and new his products well. He informed me of many options which I appreciated. The store is always clean. The staff is always friendly and parking is ample. The store location is very easy to get to. I've never had a disapointing experience at this store.
Teressa T
February 24, 2026
Could not get any help, and as a senior citizen, I was lost trying to get help on a technical question.
Won't be back!
Response from Best Buy
February 24, 2026
Hi, Teressa,
Thanks for taking the time to leave a review. This is far from the feedback that we strive to hear from our customers. I can understand needing support on a technical question when coming in to our store.
If you require assistance, please send us a private message via social media. Our team would love to help you on any of the following platforms:
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Twitter/X: @BestBuySupport
Please reference the phrase “Google review #121300” when reaching out to us.