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Best Buy The Woodlands
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy The Woodlands
How do I check product availability at the The Woodlands Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Woodlands Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Woodlands stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Woodlands Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3702 reviews)
Bee O
November 17, 2025
5 out of 5
Best Buy is truly a standout location for anything electronics. The employees are incredibly knowledgeable in their sections, and no matter what you’re shopping for, they’re always a pleasure to work with. They take the time to explain, recommend, and make sure you walk out with exactly what you need.
The customer service is consistently top-notch—friendly, informative, and genuinely helpful. Whether you’re hunting for a new TV, laptop, gadget, or accessory, this store makes the whole process smooth and stress-free. Hands down one of the best electronic stores around, and always reliable for whatever you need.
Maks
November 15, 2025
1 out of 5
Purchased refurbished MacBook, stopped working. Not able to power on the laptop within 3 months of purchase
valerie v
November 12, 2025
1 out of 5
On Nov 2, 2025 I purchased a new refrigerator from Best Buy, woodlands with the delivery set for Nov 5. But they cancelled it with out warning. They then bumped it til Nov 7-only to scrap that one too, right on the morning of. Undeterred(or so I thought), they rescheduled for today, Nov 12 and u even checked the night before. Guess what? Cancelled again this morning. To top it off, we opened a Best Buy credit line just for this fiasco. Nearly two weeks later we are still fridge-less, eating take out and boiling water on the stove like the Stone Age. Words can’t captire my disappointment and tevuksion at this incompetence. Steer clear of Best Buy- total circus. Not a retailer. Don’t say I didn’t want you. Off to Home Depot to buy a fridge
Response from Best Buy
November 12, 2025
Hello,
Thank you for sharing your feedback with us. We can understand having your refrigerator delivery be delayed multiple times, isn't an ideal experience. We'd be happy to look into what is going on with your order.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/x67aq2), Twitter/X (https://bby.me/e9jre7), or Instagram (https://bby.me/a0ppls), and mention your "Google review #68177".
Lee P
November 11, 2025
5 out of 5
Got a nice microwave