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Best Buy The Woodlands
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy The Woodlands
How do I check product availability at the The Woodlands Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Woodlands Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Woodlands stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Woodlands Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3517 reviews)
Gihanga G
May 01, 2025
5 out of 5
Good customer service with descent product availability. Had no issues and sales reps usually know what they are talking about
Chris M
April 28, 2025
5 out of 5
Sean went above and beyond today to help me. Will definitely recommend anyone to go see him when you are looking at getting a new TV.
Romer V
April 27, 2025
5 out of 5
Satisfactoria buena atención
James M
April 27, 2025
1 out of 5
I ordered an open box Ipad Magic Keyboard last night for my niece's birthday tomorrow. This morning I received an email notification telling me that it was ready for pickup. So I go to pick it up and the employee brings the keyboard to the counter and realizes its a new one vs open box. So he calls the manager Amina over and she tells me sorry that she cant sell me the keyboard they pulled. Pretty frustrating when you drive 47 miles (1hr each way) + 94 miles total from Crosby to the Woodlands to save some money on an open box item only to loose $20 in gas and 2hrs time because a best buy employee pulled the wrong item.
If they did not have the open box in stock I should have received an email or phone call but instead they pull a new one and tell me to come pick it up. Not my fault. Sell me the one you pulled if I drive all that way to get it. Not happy