Supersim135
October 28, 2025
Compared to other stores, this one has a great selection of electronics. It was the only one in my area that had 3d printer filiment, which saved me having to wait a few days for it to be delivered. In addition, Sergio was friendly and knowledgeable. I recommend this store to anyone who values convenience and excellent customer service!
The issue i had was with the repair process which now apperently can only be done at the Woodlands location. An appointment is needed to drop off the equipment needing repair and to pick it up after the repair has been completed. This process was way more complicated than needs to be. I needed an internal battery replacemnt in a laptop, had to order the battery myself, make an extra trip to BB because of being unaware about the needed appointments and got to take the used expanded battery home as a souvenier after the geek squad told me they'd recycle in store but then apologized as this was incorrect. Best Buy you should do better.
Always friendly sales associates standing by.
Clean store, decent selection, workers took initiative to help me which was nice.