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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy The Woodlands
How do I check product availability at the The Woodlands Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Woodlands Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Woodlands stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Woodlands Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3948 reviews)
Cindy B
September 28, 2026
1 out of 5
TERRIBLE EXPERIENCE AND IT’S STILL ONGOING! Ordered a double oven and above range microwave. Store assistant was fantastic, Edison. He has been our only good experience with BB. The microwave came but no oven was picked up by installers. Installers did a terrible job at installation, damaging the casing of the microwave. So, another was ordered. 2 days later, the new microwave AND the double oven were scheduled for installation. We moved our schedule around again to accommodate them. Midafternoon, they cancelled! Called BB. They couldn’t reschedule because the appliances weren’t back in the warehouse. So, where ARE they??? I had to call the next morning to reschedule installation, though it was their cancellation. Scheduled for 3 days later. Schedules rearranged again. They just called and cancelled the installation AGAIN!😡NEVER AGAIN WILL I PURCHASE ANYTHING FROM BEST BUY!! We’ll see if they show up in 2 days as they said they would…
Response from Best Buy
September 28, 2026
Good morning,
Thank you for taking the time to share this with us. We understand getting new appliances should be an exciting time, but to have one not show up and the other needing to be exchanged, wouldn't be welcome. We'd like to review this further with you to see how we can assist.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/ox5x0u), Twitter/X (https://bby.me/MALmxH), or Instagram (https://bby.me/RF8uZE), and mention "Google review 227589".
Kyle A
September 27, 2026
2 out of 5
Bad experience with employee Hailey. Rude and condescending.
Tammy D
September 26, 2026
4 out of 5
Had a warranty on a TV. It stopped working. They wanted me to wait 2 weeks for a replacement, or to fix it. Kind of disappointed me.
ilknur d
September 26, 2026
5 out of 5
I went to this place feeling a bit apprehensive about whether my computer issue could be resolved, but I was attended to quickly. I would especially like to thank Karla for her understanding and courteous approach, as she listened to me in detail and suggested solutions.