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Best Buy The Woodlands
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy The Woodlands
How do I check product availability at the The Woodlands Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Woodlands Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Woodlands stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Woodlands Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3783 reviews)
Monica
February 16, 2026
2 out of 5
Came into this location to pick up and order from a customer. When the door guy met me upon arrival, he asked how he may assist me. I told him I was looking for a particular gaming cartridge. He pointed me towards the direction of 2 young men adding to ask on of them they would happily find what your needing.
As I approached the 2 young men standing conversing among themselves, I kindly asked if one of them could help me? The one facing me named Emery said 'Yeah, what's up?! The other young man had his back to me so I was unable to get his name, and immediately asked if he could help me. He turned around an said Yes he sure would be happy to assist. As Emery walked off I asked him his name and he completely ignored me personably. I had to ask another coworker what his name was and was told Emery.
Best Buy this is a shame you hire people with no respect nor have a professional way of caring of themselves or others.
I will be contacting corporate regarding this incident and experience!
Shame Shame on Best Buy 1550 Lake Woodlands Dr, The Woodlands, TX 77380
Elianne P
February 13, 2026
5 out of 5
Enrique helped me buy a laptop today; he was very helpful, very kind and I’m extremely happy with my product.
divewmn
February 10, 2026
4 out of 5
Good prices. Store is clean and there are employees willing to assist.
Kent M
February 09, 2026
5 out of 5
I went to this Best Buy to buy screen protectors for my granddaughter's Samsung tablet and my Samsung Galaxy S24 Ultra phone. Being an older gent who is not overly tech savvy, I needed assistance. Chris at the Geek Squad location in this Best Buy really stepped up to help me; as professional, polite, knowledgeable,
helpful, patient, and efficient as can be. I highly recommend this Best Buy; and in particular, Chris at the Geek Squad.