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Best Buy The Woodlands
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy The Woodlands
How do I check product availability at the The Woodlands Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local The Woodlands Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy The Woodlands stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the The Woodlands Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3728 reviews)
Cristian R
December 18, 2025
2 out of 5
Great people work there, but their systems or procedures are lacking.
On their website they advertise that they will give you 20% off a Logitech G903 if you bring in any older PC accesory.
They wouldn't take my old wired mouse and said I needed to specifically bring in an older Logitech mouse. This is mentioned nowhere on the website.
Response from Best Buy
December 18, 2025
Hi, Cristian,
Thank you for taking the time to share this review here, however, we hate to hear it was unclear how this discount would be applied. We can definitely understand your frustration here, and would be happy to ensure your feedback is formally documented for internal review.
To get started, please send us a message on Facebook (https://bby.me/98lkvs), Twitter/X (https://bby.me/5awxfx), or Instagram (https://bby.me/ljq3l0). Please also include a note stating you are reaching out from a Google review by including this reference number: 90527. We look forward to hearing from you!
Andrew H
December 16, 2025
5 out of 5
Pretty good …. Got what we needed
Croket B
December 16, 2025
1 out of 5
Avoid purchasing your appliances at Best Buy if at all possible. Customer service is terrible in every way.
Response from Best Buy
December 16, 2025
Hello, Croket,
We appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your appliance purchase. Getting new appliances is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/elylge), X/Twitter (https://bby.me/d94ody) or Facebook (https://bby.me/15s7t0) with the details of your experience. Also add Google Review 89100. We look forward to hearing from you.
bruce m
December 15, 2025
5 out of 5
Very nice and very helpful and polite.you have questions they can answer them.