Best Buy The Woodlands

Great service. Dropped a computer off for some analytics & service. Dan, the technician at the Grek Squad, was very patient and courteous.

WARNING: I WOULD GIVE THEM ZERO STARS IF I COULD! I am writing this to warn anyone—especially students or young women—about the predatory sales tactics at the Best Buy in The Woodlands (Lake Woodlands Dr). A bilingual (Spanish/English) salesman with brown hair completely ruined our experience and manipulated us into a contract we never would have signed if he had been honest. This salesman used a "calculator trick" to look us in the eye and promise that our new iPhone 16s would cost exactly $7.99 a month, totaling $287.64 over 36 months. He even showed us the math on his own calculator to gain our trust. In reality, he "crammed" an extra $10.00/month "Next Up Anytime" fee onto each of our lines without saying a single word about it. When we questioned the blurry, unreadable iPad screen he was holding on the table, he literally told us, "Don't worry about the blurry screen, it’s just the standard legal stuff." He then explicitly lied and told us we could keep our old phones as a "perk" of the promotion. However, our actual AT&T Order Summary states that a trade-in kit is being mailed and we have a strict 30-day window to return our old devices or we lose our credits. He did this same thing to three of us at once. He waited until we paid the taxes to provide the summary, knowing we wouldn't see the truth until we got home. This is not just a mistake; it is a calculated "bait and switch" designed to hit sales quotas by lying to customers. If you see this salesman, do not trust his calculator or his word. He is more than happy to trick you into a 36-month commitment filled with hidden fees you never agreed to. Best Buy management needs to address this dishonesty immediately.

Excelente lugar para ir de compras en tecnología

Hate that I had to drive all the way here but my son was happy with his gift