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Frequently Asked Questions About Best Buy Tyler

How do I check product availability at the Tyler Best Buy?
How do I check my order status?
My local Tyler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tyler stores’ holiday hours?

Recent Reviews

4.0
(3369 reviews)
Scott M
September 27, 2025
1 out of 5
Abysmal customer service. Indescribably bad.
Response from Best Buy
September 27, 2025
Hello Scott, We appreciate your review. We never want to know that one of our customers had a poor experience while shopping with us. We would like to know about your visit to the Tyler location, so we can improve. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #48823 in a private message to start the conversation. Facebook (https://bby.me/mxtfcm) Twitter/X (https://bby.me/43f0dp) Instagram (https://bby.me/9cbvpn) Thanks,
Chris F
September 26, 2025
3 out of 5
Out of stock on item and the AI phone customer service is not pleasant.
Response from Best Buy
September 26, 2025
Hello, Chris, Not being able to get the item you came in for due to it selling out can be frustrating. If you'd like assistance or want to formally document your experience, please send a private message on social media. Please include Google Review 48257. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
James K
September 25, 2025
1 out of 5
The management is atrocious. I sat there and waited AN HOUR and no help. Only thing saving this place is the really friendly staff, but even then, the staff will notice someone needs help and will ignore them. Horrible.
Response from Best Buy
September 25, 2025
Hi, James, Thank you for sharing your concerns with your experience in store. Many stores can be busy as employees are trying to help customers as they arrive. Many stores will have a greeter in the front that will add you to the list for support as people become available. If you need support please reach out to us on any of our social media profiles for support. Facebook (https://bby.me/1950em), Twitter/X (https://bby.me/dbjfb9), Instagram (https://bby.me/902hhc)
Julie B
September 25, 2025
5 out of 5
Employees are always helpful

About Best Buy Tyler

bestbuy.com