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Frequently Asked Questions About Best Buy Tyler

How do I check product availability at the Tyler Best Buy?
How do I check my order status?
My local Tyler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tyler stores’ holiday hours?

Recent Reviews

4.0
(3452 reviews)
Chuck B
February 20, 2026
1 out of 5
Being a 94 handicapped male, I do all my shopping by delivery and curbside pickup. Due to size of my purchase, I took my walker out of car before leaving home. Parked in curbside spot in parking lot with BBuy curbside flag. No contact info on flag, pulled up website store site. Spent a half hour trying to find link for curbside p/u. Finally called on phone and tried to get to someone for curbside p/u, useless. !!!! Then went into store to ask what to do, had to go to pickup counter and wait in line. Finally they said order was coming and I started going to my car in parking lot. Turned around n order nowhere in sight, went back in and they said they couldn't take the order to the car. Said I had to bring car to store door for loading because they can't take orders to car. So I drove to front of store to finally p/u the order. No signs to indicate to p/u loading area which probably should be a no parking fire zone. Won't buy a thing there from now on
Response from Best Buy
February 21, 2026
Hello Chuck, We can see why you’d be upset with this pickup situation, and we’re really grateful you took the time to share your experience with us. We want to look into this situation and see if we can help. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #119942 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/gtm26f) • Twitter/X (https://bby.me/vn5mi8) • Instagram (https://bby.me/tbjzue)
Justin
February 15, 2026
1 out of 5
Unhelpful employees
Response from Best Buy
February 15, 2026
We understand the frustration when you felt you could not get good help from our local team. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/78pvpg), Twitter/X (https://bby.me/24ymmo), or Instagram (https://bby.me/lm43jt), and mention your Google review, 117709.
Ray B
February 14, 2026
4 out of 5
Exactly the same as every other Best Buy in America.
Recca T
February 14, 2026
1 out of 5
They don't have it in stock. What you ask? Whatever IT is you want.

About Best Buy Tyler

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