Dennis W
September 10, 2025
Make sure you understand who provides an appliance warranty. Not Best Buy.
Response from Best Buy
September 11, 2025
Hey there, Dennis,
We understand your concerns surrounding the warranty of your appliance. We would love to follow up with you on this and see what may be possible. Please send us a private message on Facebook (https://bby.me/h41byf), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #41999".
Weldon H
September 09, 2025
Customer service was knowledgeabl
Marigrace R
September 06, 2025
Went in to buy my son some gaming headphones, mouse, and Webcam. Talked with 2 associates in blue who had no clue how to help. Ended up figuring it out myself. Check out guy greeted us with a half wave because he had a mouth full of food. No personality at all. What's going on???
Phone department needs serious customer service training. Especially the young heavy set man with glasses and afro. Terrible experience, they lie about their screen protector warranty.