Vinnie in electronics was super helpful and knowledgeable
I was impressed with his communication and professionalism was stellar
Kenneth B
January 13, 2025
Stereo accessories are hard to find.
Crystal S
January 11, 2025
Went and bought a refrigerator on December 7th. They said they had in stock due to holiday it would be delivered January 2nd, ok no problem, then maybe a week later we get a notification that it is not in stock and is now on back order and will February 4th for delivery. Yesterday we get a notification that it is still on back order and new delivery date is February 25. Not once have they offered another refrigerator or my money back. This is the worst service ever and the only explanation you get is sorry it shows it won't be ready till your delivery date. So now we are paying for something we don't have or don't know if we will ever get!
Response from Best Buy
January 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my appliances will be delivered during the timeframe indicated when the order was placed. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64666839".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
They do not repair iPads, although I read they do. Charging port needed replacing. Didn’t want a new one, my 80 year old brother-in law wanted his last four years of pictures on the iPad.
Response from Best Buy
January 10, 2025
Hi, Betts,
Thank you for leaving a review. We know it can be frustrating when you aren't able to get a repair on a device. If you'd like to have your experience formally documented, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64663729 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) We look forward to hearing from you.
Sincerely,
^Meghan