For the holiday season, it was great!
5 stars for Carina being super thorough in locating exactly what I needed for the price I was after. Very patient and kind…
I was out of town visiting in Tyler. Having charging problems with my iPhone. Went to Best Buy on Tues., Dec 16, found a person to talk to he said they were out of the item I needed, but they would have it in next day, Wed, Dec 17. Went back to Best Buy (very close to where I was staying. Couldn't find the guy I spoke with day before, but...a young man named Kevin stepped over and asked if he could help. What I liked about him was that he wanted to understand the issue. So I went over details and he had a much better recommendation than I got on my initial visit. They had the Items I needed in stock and he explained in detail how they worked, changes Apple had made in some of their support products. He helped me with selection, offered ideas about other items and got me exactly what I needed!
Plus he taught me a few things for a much better understanding of my iPhone and what support Items were available for it.
My iPhone charging issues resolved with other benefits such as much faster charging at home and in my truck.
I want to thank Kevin! A super nice, very well informed Best Buy employee. I was very pleased with Best Buy AND I had a quick conversation with a young lady, Riley on my way out. We had a laugh and shared Merry Christmas wishes! Overall a definite 5-Star Rating!!! Thank you Best Buy and Merry Christmas!!!
Martin K
December 11, 2025
So many things to choose from!