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Frequently Asked Questions About Best Buy Tyler

How do I check product availability at the Tyler Best Buy?
How do I check my order status?
My local Tyler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tyler stores’ holiday hours?

Recent Reviews

4.0
(3223 reviews)
Reed C
November 20, 2024
2 out of 5
Hours are not conducive to people doing business.
Response from Best Buy
November 20, 2024
Hello, Reed Thank you for your Google my Business Feedback. Not having store hours conducive to your schedule is frustrating. We would like to hear about your local store, here at the corporate office. Feel free to reach out through social media with the links provided. Please mention "Google Review 64449444" when you are reaching out. Provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Jackie R
November 14, 2024
3 out of 5
I took my new iPhone in because the touch sensitivity is not working great. After diagnostic testing, it showed that the touch sensor in the middle of the screen was defective. Took it in on Tuesday to get the screen replaced. Got it back and still having the same issue so it was a waste of time.
Response from Best Buy
November 14, 2024
Hi, Jackie, Thank you for taking the time to share your experience with your iPhone repair. Our team would be happy to document this occurrence and investigate this further. To reach out to a Best Buy Social Team member for assistance, kindly send a private message or DM that includes your full name, phone number, email, receipt information, and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), and Instagram (http://instagram.com/BestBuy) When reaching out, be sure to mention Google Review 64427978. Though we try to assist all customers who reach out, please note that our typical hours of operation are as follows. Monday through Friday: 8 a.m. -7 p.m.,CT Saturday and Sunday: 9:30 a.m. - 6 p.m. CT If connecting with us outside of normal business hours, we will reach out with a response as soon as we can. Sincerely, ^Tina
Roberto G
November 13, 2024
5 out of 5
Always great , the manager I believe him to be also served made me feel like a part of the family ! Will return for all my electronic needs .
Pamela W
November 11, 2024
2 out of 5
Cashier rude to us.. we are deaf and hard read man lip..
Response from Best Buy
November 11, 2024
Hi Pamela, Thanks for sharing this review with us here. I'm certainly concerned to hear about this, and can understand your frustration regarding being treated in a rude manner. We take things like this seriously, and we'd like to discuss this further with you to ensure this is properly documented and addressed. To do so, can you reach out to us via one of our social media channels? We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64411517 so we can assist. Thanks, ^Caleb

About Best Buy Tyler

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