Frequently Asked Questions About Best Buy Victoria
How do I check product availability at the Victoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1162 reviews)
Zachary R
November 16, 2025
1 out of 5
Won't honor their price match guarantee and the manager wouldn't accept the price from the OEM for the price of the headphones that I wanted. If the price on your own website as well as the manufacturer's website is as listed, why are you not honoring it? Manager was rude about it too.
Jennifer
November 02, 2025
5 out of 5
Great stadium with a kind community. Bleachers and facilities were clean and easy to access.
Lawrence N
October 27, 2025
2 out of 5
Made an appt with them through AppleCare+ to get my iPhone repaired. When I showed up, they said the repair (cracked screen) would take longer than they were open so I'd have to make a morning appt and they couldn't guarantee they could fix it so I should prepare to be without my phone for a while. Nope. I'll be taking it to the Apple store. Bye Buy.
Response from Best Buy
October 28, 2025
Hello,
Let's discuss not having Apple repair the same day. Mention review #61461 when reaching out on social media links.
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Krystal L
October 23, 2025
5 out of 5
The customer service was great and the team members were nice and demonstrated initiative by going above expectations of looking up a product and going out to find it on the sales floor.