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Best Buy Victoria
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Victoria
How do I check product availability at the Victoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1179 reviews)
Manny R
February 22, 2026
5 out of 5
My favorite electronic store
Punki
February 19, 2026
1 out of 5
On February 11th, my husband and I went into Best Buy in Victoria, TX to purchase outdoor speakers for our property. We were initially looking in the $300–$400 range, but after being shown a much more expensive model (around $865), we decided to stretch our budget because we loved the sound and were told it would be worth it.
The store did not have it in stock and would not allow us to purchase the demo unit. We were told it would arrive within two days.
It is now February 19th. The tracking has shown it sitting in Austin since the 15th. After multiple days of no updates, I contacted customer service. After being transferred around, I was finally told it won’t arrive until February 26th.
That is NOT what we were told in store.
We rearranged plans and expected this product for a weekend gathering. We stretched our budget significantly based on what the salesman told us. The lack of accurate communication and follow-through is extremely disappointing.
If the delivery timeline had been honest from the start, we would have made a different decision.
Very frustrated with how this was handled!!
Response from Best Buy
February 19, 2026
Hello,
Thank you for sharing your review with us. It is never a welcome experience to find your order is arriving much later than expected. We'd be happy to take a look at this for you.
Please send us a private message on Facebook (https://bby.me/mfsinb), Twitter/X (https://bby.me/m1po3e), or Instagram (https://bby.me/badpyp). Please include "Google review number 119341." Thanks!
Perry S
February 13, 2026
5 out of 5
Nice selection.
Maura was very professional and courteous
Michael E
January 05, 2026
2 out of 5
Hardly anyone working in this place and not much help one you do, more trouble trying to find someone to check out.