Not everything I was looking for.
Response from Best Buy
August 27, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that will be able to find what I need when I am shopping in store. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that we can properly document this for you? Please begin your message with "This is in regards to my Google Review 64125104".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Friendly and helpful staff!
Had to return a defective tv stand. While i was doing so, one of your employees decided to interrupt me as i was talking to customer service and made the comment "ughh i just cleaned that warehouse". Extremely unprofessional. The associate at customer service saved the conversation. I would've tried to find another tv stand there if it wasn't for that one woman. My kids safety comes first, it's not my problem she was annoyed my one item was an inconvenience and she had to do more for her job. She's the only one though, the others I encountered were kind and helpful. Good job to them.
Response from Best Buy
June 24, 2024
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS