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Frequently Asked Questions About Best Buy Waco

How do I check product availability at the Waco Best Buy?
How do I check my order status?
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waco stores’ holiday hours?

Recent Reviews

4.2
(2824 reviews)
xbox a
August 24, 2026
1 out of 5
if I could give geek squad, zero stars, I would they were no help nor wanted to even try to help me
Response from Best Buy
August 24, 2026
Hi there, Thanks for your review. We strive to provide our customers with the best experience possible. Feeling this was not the case with you is upsetting to hear. We would like to learn more regarding what occurred and ensure this is addressed. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/LFzUGq) - Twitter/X (https://bby.me/77ogvk) - Instagram (https://bby.me/gveq6P) When reaching out, please reference your Google Review 209571.
xbox a
August 24, 2026
1 out of 5
I used to be able to come to Best Buy and get any kind of help I needed or even pointers on what to get or install into my car now when I show up, they say they don’t know nor can help me to try temple
Response from Best Buy
August 24, 2026
Hi there, Thanks for your feedback. We would like to get some additional information regarding your concerns. Please reach out to us by sending a private message on X, Facebook or Instagram. Also include the Google review number 209570 as reference. X: https://bby.me/bXHoR9 Facebook: https://bby.me/RgpioO Instagram: https://bby.me/8Xy8BG
cod d
August 24, 2026
1 out of 5
terrible terrible experience waited in line with my boyfriend for 10 minutes just for geek squad to tell us they can’t help us at all. They didn’t even want to hear us out nor cared about wanting to help the customer just wanted to have a sleeve saying they were no help at all. All we need was a car audio installation, but they didn’t even want to hear us out.
Response from Best Buy
August 24, 2026
Hello, thank you for leaving us a review. Knowing you will be able to get the assistance you need is important. Can you please reach out to us on Facebook (https://bby.me/KkkntT), Twitter/X (https://bby.me/yM45G0), or Instagram (https://bby.me/kEk9wm) with more information about your experience? Please begin your message with "This is regarding my Google Review #209569".
yunno w
August 24, 2026
1 out of 5
zero stars to the geek squad team that did not want to help me with my car installation saying there were no help at all that I’m better off going to temple. They didn’t even wanna hear me out with what I needed or wanted. They just said they can’t help me at all.
Response from Best Buy
August 24, 2026
Hello, Thank you for sharing your experience. It is concerning to hear that you felt your installation concerns were dismissed and that you were not given the opportunity to fully explain what assistance you needed. Every customer should be treated with professionalism, respect, and a willingness to listen, and we appreciate you bringing this interaction to our attention. We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you. Facebook (https://bby.me/hnwdI6) Twitter/X (https://bby.me/TWfDfs) Instagram (https://bby.me/qZwHka) When reaching out, please reference your Google Review 209568.

About Best Buy Waco

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