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Frequently Asked Questions About Best Buy Waco
How do I check product availability at the Waco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2624 reviews)
Elisa H
March 29, 2025
5 out of 5
Super helpful customer service!!
Mercedes C
March 24, 2025
1 out of 5
What is the point of 1 hour pickup window! I purchased a MacBook on 3/24/2025 at 4:23p for $1,027.29 just for me to be told it’ll POSSIBLY be ready for pickup the NEXT DAY! What kind of foolishness is that. A waste of time and money! False Advertisement on Best Buy behalf and I’m not surprised a lawsuit hasn’t been filed! I was skeptical of buying from Best Buy at first and I should’ve just went elsewhere. Best Buy is a scam!
Response from Best Buy
March 25, 2025
Good Afternoon, Mercedes,
We certainly understand how you are feeling after an unexpected delay with the pickup of your recent order. We would love to connect with you and look further into this situation. Please contact our team on social media with a private message, so we can better assist you. Be sure your message includes your full name, phone number, email address, and Google review reference number: #64965502.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Caleb M
March 21, 2025
1 out of 5
Drove to Best buy to get a TV mount and needed the specific one that slides onto my TV mount brackets. I took a picture of the TV and showed the black guy there with the dreads and I already had a feeling the tv mount wouldn't fit because I showed the guy the picture twice and he barely he bothered to look at it. Obviously he gave me the wrong one and now I have to drive 15 minutes back to Best buy to return it. There are multiple workers who just stand around and you can't even take the time to help me with the specific thing I need now I have to take time out of my day to correct your mistake. Best buy please for the love god hire people who actually know about technology.
Response from Best Buy
March 22, 2025
Hi there, Caleb,
Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand wanting knowledgeable sales associates.
If you require additional support here, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64955338” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Josh E
March 19, 2025
2 out of 5
I literally gave them my motherboard specs to verify the compatibility of a CPU in the store and they still gave me the wrong one. I had to order it from Amazon because they couldn't get it anywhere in their stores after returning the wrong one back to them. This computer is only a few years old at best.
Response from Best Buy
March 19, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know I will be able to get proper assistance in my purchasing when I don't know much about the product I am buying. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64947097".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)