Kenneth V
November 01, 2025
Went to Best Buy at market place looking for truck stereo system, ask for assistance at front door. Was told someone would be there shortly. Waited around 40 minutes, even asked another employee and was told again that someone was on there way. Needless to say no one showed up. That says everything I need to know. I'll never be back.
Response from Best Buy
November 02, 2025
Hi there. Waiting that long for any assistance is far from ideal, and we can understand your frustrations. We would like to get this documented and help assist if needed. If you have a minute, please reach out to us on Facebook (https://bby.me/khrwbz), Twitter/X (https://bby.me/zstqyx), or Instagram (https://bby.me/7jvz4k) and include Google Review number 63482. Thanks!
William H
October 31, 2025
I went to The office Depot next to Best buy on I-35 in Waco. To buy a Shaquille O'Neal office chair rated for 400 lbs. I have two of those chairs now.
There was a young man at the customer service and he was very polite, compassionate, passionate and understanding towards my grandma who has memory issues, and walked her through her iPad.
Very friendly. Pretty helpful. Geeksquad do a good job and fair priced. They look out for you instead of sucking every dollar out of you. Prices for tvs are solid. The tv section can be slow to help tho sometimes. Microwaves a bit overpriced but good. All videogames are overpriced or just not worth getting. Very good printers and accessories though. Best buy the only one to stay good over the years in technology.