The customer service here is always great. Glad to have a local best buy!
A really cool place to hang-out for informal meetings, which is what I had. The place is large, open, lots of windows, a good variety of “eats”, although I just had a good old fashioned Coca Cola in a bottle!
My 18 yr old son (with his own money) bought a Nintendo Switch for his brother’s birthday. When he opened it, the screen was scratched. Best Buy (the manager) refused to exchange it. My son had the receipt and it was within 15 days. I always thought they were a legit store, it obviously came from the factory like that or it was an open box which we were not aware of, he paid the full price for it, over $500. Best Buy denied accountability and the “exchange policy” for a product they sell, when the customer did everything required for the exchange. I think the manager looked at my son and took advantage of his age by telling him some BS! I’m genuinely upset for both of my kids! We will not be shopping there again!!!