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Frequently Asked Questions About Best Buy Waco
How do I check product availability at the Waco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2678 reviews)
Gene R
August 07, 2025
5 out of 5
Great help and friendly
BISON T
August 06, 2025
2 out of 5
For a company that is not doing so well financially they sure allow their employees to make the wrong calls. I purchased a JBL PARTY BOX 120 and decided to return it for the 320. We had seen it on sale from JBL for $499. When we return the 120, literally the same day we bought it, they would not price match JBL! We found also found it on Amazon for $499 and they refused to match that too. I understand online purchasing vs in store but still, you would think that if the MANUFACTURER has it on sale they would match it. So we decided to return the 120 and purchase the 320 from Amazon. This completely blows my mind, again for a franchise that is clearly not doing so well, to just let money walk out the door.
Response from Best Buy
August 07, 2025
Hello BISON TWIN M
Thanks for reaching with a review! The Price Match Guarantee is one of the reasons I enjoy shopping at Best Buy, so I can understand how you feel. I'd like to see if I can answer any questions you have. Can you contact me through social media, you can find us at one of the links below and reference Google Review #25634. Please send us a private message. I look forward to hearing from you!
Facebook (https://bby.me/73gwrc)
Twitter/X (https://bby.me/deiery)
Instagram (https://bby.me/03gcrt)
Thanks,
^Ezra
Valerie S
July 29, 2025
5 out of 5
My daughter and I went to get apple headphones and a laptop and the wonderful people there helped us out so much! We had no clue what we were doing and they helped us die the better of an hour.
Matt254 N
July 27, 2025
2 out of 5
Just buy it online. They probably won't have it and won't sell floor models.