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Frequently Asked Questions About Best Buy Waco

How do I check product availability at the Waco Best Buy?
How do I check my order status?
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waco stores’ holiday hours?

Recent Reviews

4.2
(2671 reviews)
Mike M
July 23, 2025
5 out of 5
The customer service here is always great. Glad to have a local best buy!
Ann B
July 16, 2025
5 out of 5
A really cool place to hang-out for informal meetings, which is what I had. The place is large, open, lots of windows, a good variety of “eats”, although I just had a good old fashioned Coca Cola in a bottle!
J S
July 07, 2025
1 out of 5
My 18 yr old son (with his own money) bought a Nintendo Switch for his brother’s birthday. When he opened it, the screen was scratched. Best Buy (the manager) refused to exchange it. My son had the receipt and it was within 15 days. I always thought they were a legit store, it obviously came from the factory like that or it was an open box which we were not aware of, he paid the full price for it, over $500. Best Buy denied accountability and the “exchange policy” for a product they sell, when the customer did everything required for the exchange. I think the manager looked at my son and took advantage of his age by telling him some BS! I’m genuinely upset for both of my kids! We will not be shopping there again!!!
Naresh
June 29, 2025
1 out of 5
Horrible service

About Best Buy Waco

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