How do I check product availability at the Waco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2607 reviews)
Farrah K
March 01, 2025
5 out of 5
Staff is always friendly to me and my grandparents whenever we come in. They always try their best to help us.
Brett C
February 28, 2025
1 out of 5
They sold me an open box phone that was locked to the previous owner. Wasted a lot of time dealing with it. They wouldn’t replace it with a working phone or do anything to help other than refund. Not great customer service
Response from Best Buy
February 28, 2025
Hi, Brett,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64873233 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
cong p
February 27, 2025
5 out of 5
Great workers
Martin W
February 22, 2025
1 out of 5
Best Buy Sells The GE Profile Ice Maker - It is HORRIBLE! Best Buy replaced it once, good for Best Buy but gave notice they would not replace again because "all of them make noise". GE's Customer Service Is HORRIBLE. Took them over 10 months to finally replace the ice maker. Next day - makes the same noise. PLEASE - Best Buy - Stop selling GE products that you won't replace and GE takes 10 months to replace.
Response from Best Buy
February 23, 2025
Hello, Martin,
Thank you for reaching out to us here on Google, and taking the time to share your experience. We understand how important a reliable product can be, and know we would be reaching out for support as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64843841
regards,
^Brandon