How do I check product availability at the Waco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2776 reviews)
Teiarraa N
April 08, 2026
5 out of 5
I came in today for service on my iPhone and I was helped by the geek squad and I just wanna say this Brianna had really good customer service she was fast and very professional I was in for a 15 mins and I left very satisfied, its very rare these days to run into someone who is as great as she was !!! I will be coming back and recommending this location.
Dave D
April 08, 2026
2 out of 5
Staff is not very knowledgeable and suggested I go next door to get cable I needed before I found it myself on the shelf and purchased
Response from Best Buy
April 08, 2026
Hello, Dave,
We are sorry to hear that the staff in our Waco, TX Best Buy location were not able to assist you with finding the cable you needed. Having concerns that go unheard in store can be difficult. Please reach out for support to us on any of our social media profiles below with Review 139603 for us to review your concerns.
Facebook (https://bby.me/mSiIdd)
X (https://bby.me/CqJ9WE)
Instagram (https://bby.me/viJcGb)
James M
March 31, 2026
5 out of 5
Brought my computer in for a repair and it was ready the next day. Excellent communication and I am very pleased with their work. Also purchased more stuff because you know...more stuff 😉