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Frequently Asked Questions About Best Buy Waco

How do I check product availability at the Waco Best Buy?
How do I check my order status?
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waco stores’ holiday hours?

Recent Reviews

4.2
(2637 reviews)
Comer L
April 22, 2025
1 out of 5
Called for someone the Geek Squad. Got some one that Talked english but could not understand English. I wanted to know if i bought a NEW printer from best buy, would they deliver and install, and take away my old printer. She could not under stand this concept. Hire Americans that speak English, And understand same.
Robert M
April 18, 2025
1 out of 5
On 2-21-25 I bou6a dryer from best buy it was over $1,000 with a 5 yr warranty. The dryer has not dried correctly since the 3rd load I called bust buy they Said reach out to the manufacturer because it's still under manufacturing warranty I pay for the 5-year extended warranty so I wouldn't have to deal with the manufacturer . With that being said the manufacturer wants to charge me to come out and look at it and Best buy does not want to work on it because it's still under manufacturing warranty so at this present moment I paid $1,000 for a dryer and I cannot dry nothing and neither one of them want to do nothing and they're saying now I can't return it to get a different one or to get my money back I would not recommend best buy to even buy anything they are no help I'm also waiting in a call from the supervisor from Best buy which I have not gotten.
Response from Best Buy
April 18, 2025
Hello, Robert, Thank you for leaving us a review. As a consumer myself, I understand the importance of requiring assistance with your dryer, particularly when it has been a recurring problem. We appreciate your feedback, and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #65055150" when reaching out via social media. Thank you, ^Ruby
Max S
April 16, 2025
4 out of 5
Excelente local como todos los de esta cadena, me llamó la atención un poco de faltantes y variedad en electrónicos chicos en el local (supongo que por el incremento de ventas web, ya que en las compras en línea si existe gran variedad de los mismos). Igualmente en lo que respecta a la atención y la voluntad del personal del salón de ventas es digna de resaltar, y que cada empleado que te pasa cerca muy amable y no invasivamente te recuerda que si necesitas algo solo lo llames y hasta el nombre te dicen, lo cual te da cierto confort de calidad humana en el trato con ellos. La verdad nunca esquivo una oportunidad de visitarlos. Y en Waco todos, pero todos los vendedores que crucé fueron extremadamente amables, no puedo evitar remarcarlo.
Brant G
April 11, 2025
1 out of 5
Went to this Location, my experience was one star.
Response from Best Buy
April 11, 2025
Hello Brant, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 65032915" and share your full name, email, and phone number. Thanks, ^Vanessa

About Best Buy Waco

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