How do I check product availability at the Waco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2833 reviews)
Mando V
October 23, 2026
4 out of 5
Good store and staff. Would give 5 star but every time I go I have to hunt down a team member to help me what im looking for. Seems a little understaffed at times
Patricia O
October 17, 2026
5 out of 5
We were greeted immediately. Associate walked us to Steven.. who was extremely helpful. We were looking for tv headsets to amplify sound. He was very informative and pleasant. Showed us our options pointing out features . I am pleased with my purchase and would definitely go there for future purchases .
Brenda K
October 03, 2026
5 out of 5
Excellent customer service like no where else.
Tim B
September 25, 2026
1 out of 5
Poor service. Do not buy any warranty from them. It's just a scam to get you to pay more
Response from Best Buy
September 25, 2026
Hello Tim,
Thank you for your feedback. We're sorry to know your experience with our service didn't live up to what you'd expected. We'd love to chat with you further to see if there's anything we can do to help.
For further support, feel free to reach out to us on Facebook: https://bby.me/o5JCEe, Instagram: https://bby.me/gawzxu, or Twitter/X: https://bby.me/bEQeJo and reference Google review 226566 in the details you provide.