How do I check product availability at the Waco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2770 reviews)
Jonas P
March 21, 2026
5 out of 5
Muy bien muchas ofertas
Vanessa J
March 21, 2026
5 out of 5
My favorite is the shrimp cocktail! However, recently tried their Caldo de Res and it was yummy too!
Malik
March 18, 2026
2 out of 5
Customer Service at this store sucks they don’t never have anything. They don’t update their website/app even when it says they have some in stock they make you wait for 30 minutes for one item and you’ll be standing around looking for some assistance and other associates. Will walk right past you look directly at you and won’t say anything.
Response from Best Buy
March 18, 2026
Hi there!
It is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/Nehi10), Twitter/X (https://bby.me/TMcUGq), or Instagram (https://bby.me/N0Cqi7). When reaching out via social media, be sure to mention that it's in response to Google Review number 130852.
Thank you.
Sarah G
March 07, 2026
5 out of 5
Excellent customer service from Bruno and his manager JT. Terrific guys we appreciate your assistance with our dashcam replacement 😀
Will stop by again when in the area