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Frequently Asked Questions About Best Buy Waco
How do I check product availability at the Waco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2762 reviews)
Carolyn W
February 28, 2026
1 out of 5
My grandchildren received a grant from state for use of electronic devices to assist in their education. My daughter ordered them each and iPad along with headphones. Best never provided a tracking number for the four items, and only the headphones arrived. When my daughter inquired they claimed they were both put in same box. Refused to investigate I mean refused. Someone who works for them is a thief or the shippers. Refusing to investigate theft of item purchased by the state education fund. We are reporting theft and requesting they be banned as a vendor for state. Disgraceful. I will never purchase anything from this company again. I have bought from many times but be warned they should have insured that package and investigated the missing expensive items. Cover up about to get uncovered.
Response from Best Buy
March 01, 2026
Hello Carolyn,
We can see why you’d be frustrated if you did not receive a tracking number for your items. And we’re really grateful you took the time to share your experience with us. We would like to see if can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #124376 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/nwb4jp)
• Twitter/X (https://bby.me/nwury4)
• Instagram (https://bby.me/yoxml2)
gilbert a
February 24, 2026
5 out of 5
Awesome place with everything you could want electronics...I think I may buy some stocks in this company.
Kellie G
February 24, 2026
5 out of 5
They were very helpful and polite
Ryan T
February 20, 2026
5 out of 5
Greg Cox was hands down the best and most helpful associate I've ever dealt with in 30+ years!