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Frequently Asked Questions About Best Buy Waco
How do I check product availability at the Waco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2807 reviews)
Dean C
July 30, 2026
5 out of 5
Very friendly, helpful staff
Norm B
July 30, 2026
5 out of 5
Great Staff!
Russell E
July 28, 2026
1 out of 5
Terrible customer service! Ordered a freezer for delivery 8 days in advance and they cancelled 2hrs before delivery. Offered to reschedule in 1 week between the hours of 7a and 7p??? Absolutely no way. Then they were happy as could be to just cancel the order and lose my business... What is this company now?
Response to BB: what?? Your customer service is done through social media? I have none of those three platforms. Seriously, what is going on? I've placed a new order through Lowe's and they're delivering freezer tomorrow for free. Can't believe I ever tried with BB
Response from Best Buy
July 28, 2026
Hello, Russell,
Thank you for reaching out to us here to share your experience. We understand how important a delivery can be, and we would be happy to take a closer look into this with you to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 194541.
Facebook (https://bby.me/bIZPA0)
Twitter/X (https://bby.me/CPqqWc)
Instagram (https://bby.me/u4Mt7f)
We look forward to assisting you there.
Eva C
July 17, 2026
5 out of 5
Ecxelente trato q ofrecen los empleados