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Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Waxahachie
How do I check product availability at the Waxahachie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waxahachie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waxahachie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waxahachie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1822 reviews)
Yarely L
August 03, 2026
1 out of 5
never answers phone, automatically transferred to office phone and even they can’t connect me to the store and tell me to go to the store. useless to have a phone number.
Response from Best Buy
August 03, 2026
Hey there, Yarely,
We understand your frustrations surrounding your experience and not getting support. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook, Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#197626
Adriana L
August 02, 2026
5 out of 5
If you’re shopping for a new computer, laptop, or anything tech-related, go see Nate at Best Buy in Waxahachie. He went above and beyond to help me find the MacBook, monitor and set up, I needed for my business. For someone so young, he was incredibly thorough, knowledgeable, attentive, and professional. He took the time to answer all of my questions and even helped carry my monitor out to my vehicle. Great customer service is hard to find these days, and Nate absolutely delivered. Highly recommend asking for him the next time you’re shopping at Best Buy Waxahachie!
Lindsay B
August 01, 2026
1 out of 5
Valerie could care less about her job today! I did an online order and came in to ask about being able to pick it up…she acted like I was interrupted her doing nothing and her tone was like “please go away” I normally love this location- boo 😒
Horacio M
July 17, 2026
1 out of 5
Makes customers wait in line for product they don't have
Response from Best Buy
July 17, 2026
Hello,
It can be frustrating to miss out on a highly anticipated item, so we understand your disappointment. If you would like to formally document your review, please send a private message on social media. Please include Google Review 189034 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport