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Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Waxahachie
How do I check product availability at the Waxahachie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waxahachie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waxahachie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waxahachie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1809 reviews)
Bris B
June 14, 2026
5 out of 5
Blake provided excellent customer service at Best Buy. He was helpful, patient, and knowledgeable. He went above and beyond to make sure I found what I needed. Great experience! The GOAT
odrareg g
June 11, 2026
5 out of 5
Friendly staff, found what I needed.
Eric L
June 03, 2026
5 out of 5
It was a good experience. Everyone was incredibly helpful and polite.
Jennifer O
May 27, 2026
1 out of 5
Horrible customer service. I was shopping a Dash and Jackie was walking . I i indicated to her that I needed help. She\nWas moving fast like she had no intention of helping me. I ask her if I should follow her.She told me that she would send someone to come help me. She literally walked past me again with the person in the department that I was in , and they literally walked past me. It was a black lady with fake hair that was working in the department. Even when i walked past her before I needed assistance I said hello , she didn't even say hello. The\nBlack lady in the printer department and Jackie in the warehouse have very poor customer service.I will never be coming to do DoorDash again.At this location. The dates was May 27th 2026 at 10ish a.m
Response from Best Buy
May 28, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 158028