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Best Buy Waxahachie
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Frequently Asked Questions About Best Buy Waxahachie
How do I check product availability at the Waxahachie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waxahachie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waxahachie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waxahachie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1755 reviews)
Reyna
December 24, 2025
1 out of 5
Bad management the supervisor with his broken leg is no good rude i pay for an video game one day before and the other store send me to pick it up the next day the other store say they gave two videos games only yo pay before someone takes takes them i drive 30min to this location and they told me they ignored my order. And sold the last two video games they have the manager told me they can get multy orders on the same item. I do not agree with him making people move drive from one store to another for nothing wasting gas time. I dont agree with this..his name is shan . His rude mean cant do job right carma got him on his leg. .
Response from Best Buy
December 24, 2025
Hello, thank you for reaching out to us here. We would like to get your experience documented on our corporate servers for you. Can you please reach out to us on Facebook (https://bby.me/uzqvoi), Twitter/X (https://bby.me/2di9m4), or Instagram (https://bby.me/lpeksy) with more information about your experience? Please begin your message with "This is regarding my Google Review #94482".
Shane
December 22, 2025
3 out of 5
They aren't really helpful here, there is a selection, in a sense, of electronics and whatnot. Seems like they get overloaded and worried more about a sale than informative communication
Stephen B
December 17, 2025
5 out of 5
A bit of a drive, but worth it for getting half-off on a 4K 43" monitor.
Maria A
December 16, 2025
5 out of 5
I went to Best Buy today and Waxahachie to purchase a few Christmas gifts. It was very busy when I got there so I was just browsing around trying to find a sales rep to help me find what I was looking for there is this main guy that was standing in the Front and I asked if I could get assistance and he looked at me up and down and said it will be a good minute if you’d like to wait I said yes that’s fine. I’ll just walk around so I go to the department that I was interested in and I’m waiting there a good 10 minutes. Never did anyone go assist me as I was standing there there was another employee that passed me up and asked if I needed any help finding anything and I told him that I had been waiting there for some assistance so he immediately send somebody over and the person he sent was very helpful but I did not catch his name. He explaining the product that I was looking at and I purchased the product. He also got me a little discount with me trying to sign up for the Best Buy credit card so I was happy with that little discount I received. He also carried my merchandise to my car. Thank you for being that sales person that was very helpful. Took his time explaining things to me. I wish I would have gotten his name for the guy at the front do better next time. Send your people when you say you will.