Frequently Asked Questions About Best Buy Waxahachie
How do I check product availability at the Waxahachie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waxahachie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waxahachie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waxahachie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1718 reviews)
Christian R
September 04, 2025
5 out of 5
Shoutout to Kevin and Gabby for helping me put together my first PC setup. They were super transparent about which products gave the best bang for the buck, and I left confident I got the best deal for my goals. Highly recommend this store thanks to these two 🤙🏽
Michael M
August 22, 2025
5 out of 5
Great people and service. They help and are accurate with my needs
Wes S
August 20, 2025
2 out of 5
I drove 3 hours round trip to get a "open box" tv that was described as excellent new : "works and looks like new. Restored to factory settings. Includes all parts and accessories. Packing may vary or be absent." After all the grief that is entailed in transporting a 75 inch tv this thing was not only not complete and very used, but it would not work. The only reason I give any stars is that they did allow be to return to a closer Best Buy store.
Response from Best Buy
August 20, 2025
Good Morning, Wes,
We absolutely understand how you are feeling after an issue occurred with the quality of your recently purchased open box item. We would love to connect with you and work to better assist you with this concern. Please feel free to contact our team by sending us a private message via social media. Don't forget to include your Google review in your message: #32072.
- Facebook (https://bby.me/xl2fmu)
- Twitter/X (https://bby.me/eo6gmb)
- Instagram (https://bby.me/l4wauz)
Earnest H
August 11, 2025
1 out of 5
Poor help
Response from Best Buy
August 11, 2025
Hello,
Thanks for sharing your feedback. While I'm not sure what happened exactly, I understand not getting the level of service that you needed, isn't ideal. I'd be happy to have our corporate team review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/d93ihd), Twitter/X (https://bby.me/28fvjp), or Instagram (https://bby.me/oilfnl). Please also mention your "Google review #27543" in your message to us.
Sincerely,
^ Melissa