Frequently Asked Questions About Best Buy Waxahachie
How do I check product availability at the Waxahachie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waxahachie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waxahachie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waxahachie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1777 reviews)
Paul N
March 08, 2026
1 out of 5
They don't take care of loyal customers. Do not support Best Buy
Ryan H
February 26, 2026
1 out of 5
The Waxahachie store has terrible service. I went to purchase multiple large appliances. Waited 30 minutes for no associate to give me any help. Don’t go unless you want to wait for 30 or longer without ever getting helped.
Response from Best Buy
February 27, 2026
Hi there, Ryan,
Thanks for taking the time to leave a review regarding your recent visit. I can understand expecting timely assistance when trying to make an appliance purchase.
Please send us a private message via social media if you require further help on this matter. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #122350” when reaching out to us.
Bodark B
February 25, 2026
5 out of 5
Theres a girl up there named Rose, and she was the best. Got all my stuff figured out, and set up my new plan.
Andrea S
February 23, 2026
1 out of 5
I would rather be drug by a truck on gravel , into a chute made of razor blades in to a pool of rubbing alcohol than to spend another millisecond in this hellscape of a store. Clearly you have to come in here and start a fight to get some attention around here. I’ve been in the store almost 20 minutes waiting for a charging cord. These people are the worst excuses of customer service workers I had ever had the misfortune to experience.