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Frequently Asked Questions About Best Buy Waxahachie
How do I check product availability at the Waxahachie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waxahachie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waxahachie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waxahachie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1851 reviews)
Brittney P
November 13, 2026
5 out of 5
Keith deserves a raise!!!! This guy really knows his stuff when it comes to PC’s!! me and my husband came in (with knowledge, just outdated) to get a new gaming PC, and we were a little stuck on what to get for what we wanted it for. Keith took the time to show us, and explain the whys behind what we were purchasing. he was never pushy and was extremely patient while we talked it over! Keith was super friendly and knowledgeable and didn’t just try to sell us the most expensive items. The PC we purchased has been fantastic and we are very glad we took his suggestions, it does exactly what we wanted it for and way more for future gaming!! Thank you, Keith!
Dustin R
November 10, 2026
4 out of 5
This Best Buy is nice enough, just feels like there's not enough people visiting at different times of day. More workers than customers usually which leads me to believe that it's not going to last. Nothing wrong with the store or the employees though.
Michaela T
November 07, 2026
5 out of 5
As a Waxahachie Native, I have come to this location for various needs over the years. From device accessories, cameras, phones and computers. I have always had a positive experience.
From being immediately greeted at the door to being educated on products.
But I specifically wanted to write a review of a positive experience I had recently. I came in with my Grandfather to get him a new screen protector and camera lens protectors for his new Samsung Galaxy & was happy with how he was treated as well as the accessories being installed for him. I also was pleasantly surprised and happy that the iPhone I wanted was in stock and I was able to get the phone I had wanted so easily & quickly. I forgot the associates name; but he was very kind, attentive, intelligent, and had a lot of great suggestions on accessories for my new iPhone.
Two days later; I came in with a broken screen protector, and I had it replaced quickly with Geek Squad. The woman who helped me was super sweet. Very satisfied with the service I’ve received.
suck i
November 05, 2026
1 out of 5
The phone uses a ai help agent that refuses to transfer you to a person at the store. Waste of time
Response from Best Buy
November 05, 2026
Hello,
Thank you for your review. It can be difficult when you aren't able to get the assistance you're looking for over the phone. All calls go to our Customer Care line, as the stores were getting too many calls for them to successfully take.
If you are in need of assistance, please send us a private message on social media. Please include Google Review 249105 when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport