Vicente T
February 10, 2026
Not enough on staff to help with anything
Response from Best Buy
February 10, 2026
Getting help in our stores should be easy, and we understand the frustration when you felt there were not enough associates to assist. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices.
Please reach out to us in a private message on Facebook (https://bby.me/4c6vzl), Twitter/X (https://bby.me/w35s28), or Instagram (https://bby.me/9krtq6), and mention your Google review, 115474.
The attention to customer needs is exemplary. I was asked by 4 different associates if I was finding everything ok or if I needed help. When I did have a question, it was answered quickly. When I made my purchase, all options were explained in an easy to understand way! Had my purchase delivered and the techs were courteous and communicated arrival times well.
Claudia R
January 19, 2026
Charles was extremely helpful! Saved us a lot of money. Very friendly and knowledgeable too.
PappyRodriguez
January 17, 2026
Very nice environment. Very clean.