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Best Buy Waxahachie
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Frequently Asked Questions About Best Buy Waxahachie
How do I check product availability at the Waxahachie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waxahachie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waxahachie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waxahachie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1627 reviews)
Scott S
October 13, 2024
3 out of 5
Well I am a tech person and the guy helping me today wasn't quite knowing what I was talking about, other than that it was great
Response from Best Buy
October 13, 2024
Hi Scott,
Thank you for sharing your experience with us through your Google review. I appreciate your feedback, and I’m glad to hear that you had a positive overall experience. I would love to offer any help that you didn’t receive while in the store.
Could you please send us a private message on one of our social media platforms listed below? In your message, kindly include your full name, phone number, and email, along with the conversation number 64306980. Additionally, please mention that this message is "In regards to my Google review" to help us quickly identify and assist you. This will enable us to address your concerns more effectively and ensure your feedback reaches the appropriate team.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
Thank you again for your input. We look forward to assisting you!
^Magee
Carla R
October 13, 2024
1 out of 5
Worst CS ever. Went 3 times to get help on a blue tooth speaker. I am a plus
little man that helped me last time was so rude and I will not return to that store again. I walked out without my speaker.
Response from Best Buy
October 13, 2024
Hello, Carla,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64306749. We look forward to hearing from you.
Sincerely,
^Deysha
Amanda P
October 12, 2024
1 out of 5
Asked for help, took almost an hr before someone helped. Store was far from busy. Maaaaybe 5 customers. Associate didn't know any info on the products nor asked someone who would. Just gave me idk after idk after idk. So I researched on my phone and made my selections within 10 mins. By the time I checked out I was over it but lo and behold the register froze and we stood there for a good 10 min before we used a different register. Everyone was so nonchalant about everything as if I didn't just waste almost 2 hrs at this point for a process that really should've been less than 30 mins 🙃 I go to best buy when I need a knowledgeable associate. I could've literally gone to Walmart and got the same stuff for cheaper and faster without help using my phone.
Response from Best Buy
October 12, 2024
Hi, Amanda,
Thank you for taking the time out of your day to share your experience and leave us a review. We know that customers want fast and efficient help by knowledgable associates. We'd like to make sure your feedback gets to the right place. Please send us a private message on social media with your name, phone number, and email. Please mention Google Review 64303769 in your message.
You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Meghan
Sandra G
October 09, 2024
5 out of 5
MacKenzie from geek squad is absolutely amazing!! I got a defective
phone and she made the process so easy! I will definitely be returning to this best buy for her customer service and great knowledge!!