Got stuck in a phone transfer, took forever. Was my fault due to size, but staff was friendly the entire time, set me up with a charger and chair while also consistently checking in. Thanks y'all, but make a transfer network with fewer bandwidth limits.
Elizabeth R
October 30, 2026
Went in ready to buy an iPad with a trade in , but they told me they needed to help other guests behind me first. When I walked in there were 3 employees just standing there talking so I just left to another store to purchase.
Response from Best Buy
October 30, 2026
Hello, Elizabeth,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 245988.
Facebook (https://bby.me/MvRtJi)
X (https://bby.me/sy5dNw)
Instagram (https://bby.me/tKsKfR)
We look forward to assisting you there.
Just went for a pokemon drop and they handled it very nicely! A man came with 5 kids to try and buy all of the product, Best Buy did not allow it to let some of the other people in line get some!! Shout out to them 🤗
I had a return out of date by a few days the manager and service representative was fantastic.