Came here to buy a new tablet with accessories and to be talked into a good pc monitor and maybe a new mouse, but I stood at the tablets table for a good 15 minutes while the 2 employees in the section ignored me to chat with each other. Then, still in their section, I looked at all of the expensive monitors and mice I'm interested in for another 5 minutes, but still no one came by to talk to me. Left just ordered on Amazon instead.
Ernesto P
September 02, 2025
I can't say enough good things about Austin from Geek Squad. My PC was giving me trouble, but Austin knew exactly what to do. He's not just a great technician; he's also an excellent communicator. He explained everything clearly and made me feel confident that my computer was in good hands. A true professional with fantastic customer service. Thanks, Austin!
I had a situation with a new phone purchase and a trade-in value error. I won't bore you with the details of the transaction. It was nobody's fault, but a system glitch. My review is to praise Josh in the mobile department, Irma, and Android rep, Pierce. They resolved the issue even with all the complications thrown their way. Josh was extremely helpful, knowledgeable, and thorough. I understand that sometimes computers aren't always on our side, so I appreciate his patience and determination to find a solution. If you have any mobile needs, Josh is your guy. Thanks for all the help.