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Best Buy Baybrook
Services Offered
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Frequently Asked Questions About Best Buy Baybrook
How do I check product availability at the Baybrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baybrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baybrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baybrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4010 reviews)
AZM T
November 29, 2025
1 out of 5
Very bad service. I wanted to buy glasses I have to wait for long time and it’s customer responsibility to find a sales person. Honestly it wasn’t that much busy before someone answer me saying it was busy.
Jacob B
November 27, 2025
5 out of 5
The lady running customer service helped me to not only process a couple of returns that I had, but also led me to where the Logitech handheld gaming system was, recommended several essential accessories for it, and had me out of the store within minutes with a huge smile on my face. Customer service at its finest!
Michel B
November 25, 2025
5 out of 5
Friendly and skilled staff
Justo J
November 24, 2025
5 out of 5
I normally have pretty decent experiences at Best Buy but today’s trip was exceptional. I went in there to get a replacement phone and an outdoor camera for my mother’s house. I walked him and was greeted and helped by Mr Jorge. He was very knowledgeable, extremely respectful, confident in what he was saying but most important, he was fast and efficient in looking up all the information up I needed for the phone and the cameras. He gave me a quick and full breakdown of the cameras to help me find exactly what I was looking for and even helped me with getting a screen protector online. If stores had more employees like him, I would for sure be out and about more often shopping than doing most of it online. Thanks again Jorge!!!