I was out and about and stopped in to the store for other electronics.
I bought an LG A/C online as Best Buy has the lowest prices and FREE SHIPPING..
Best Buy has held a special place in my heart since childhood—shopping there for CDs and video games to now buying TVs, consoles, and appliances. They’ve stayed competitive with great products and consistently excellent service. Well done!
Wonderful place for high end products but limited on low end products. I came in looking for an electric stove with coil burners but all the electrics are glass top. The salesman and a manager tried to find them in the online store but failed seeming like best buy doesn't support them. Also looked for a cheap chat headset but only found expensive full audio and communication headsets. Again sales person tried to help online but was unable to. I think they only carry expensive things now.
I bought an “open box - good” soundbar. I drove 30 mins to go pick it up and the guy came out with just the soundbar. It was missing literally everything. Subwoofer. Rear speakers. Remote. Wires.
The description for open box good is “might be missing non essential parts”.
Speakers are an essential part of a 7.1 surround sound soundbar.
What a waste of my time.
Crossing Best Buy off the list of places to shop.
Response from Best Buy
October 22, 2025
Hello, Justin.
Purchasing an open-box soundbar with us should be as easy as buying a new inbox soundbar. Please reach out to us on social media, so that we can help you out. Be sure to reference your review number #58768.
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