William R
February 15, 2025
Decent store,.took some electronics for recycling. Some communication issues.
Response from Best Buy
February 15, 2025
Hi, William,
Thanks for choosing to recycle responsibly. I am saddened to hear that there were some communication concerns during your Best Buy store visit. Please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the details of what took place. When reaching out, be sure to mention that you are responding to Google Review 64817580.
Sincerely,
^Tina
Muhammad A
February 14, 2025
Customer service was delightful, Josh was very helpful and courteous, the place was neat and tidy. However, we didn’t find what we were looking for (which was a voltage converter)
I have tried 2 different times to schedule the installation of a TV sound bar. In both instances I told them my schedule. Both times, the time was changed. I called the number associated with the new
Response from Best Buy
February 04, 2025
Hi, Penny,
Having a scheduled installation changed unexpectedly is less than ideal. Please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) and mention Google Review 64773230 so that we can look into this further. When reaching out, be sure to send a private message or DM that includes your full name, phone number, email and order number.
Sincerely,
^Tina