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Best Buy Baybrook
Services Offered
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Frequently Asked Questions About Best Buy Baybrook
How do I check product availability at the Baybrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baybrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baybrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baybrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3793 reviews)
Rubén
December 07, 2024
2 out of 5
They used to care about me. Members of the store used to be willing and eager to assist and talk about what I was looking for. Now they just seem like they want to go home, which I get. So maybe pay them more so they’ll be happier on the floor? Idk. This has happened at multiple locations.
Response from Best Buy
December 07, 2024
Hi, Rubén,
We appreciate you sharing your feedback and would like to hear more so that we can look into this further. Kindly send a private message that includes your full name, phone number, email address and the location in question in a private message to one of the following:
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
When reaching out, please mention Google Review 64526869 for proper routing.
Sincerely,
^Tina
Antonio R
December 06, 2024
5 out of 5
Mucha variedad de productos y marcas
Sandy M
December 05, 2024
1 out of 5
Expensive and no one to help you with nothing !!! Go to Amazon at least you can read about items in your own comfort home .....
Response from Best Buy
December 06, 2024
Hi Sandy,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we've come to expect. We understand how frustrating it can be to not get the help you need.
We would love to get some more information about the experience you've had and the store you visited. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64521653 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Wade S
December 04, 2024
1 out of 5
Took my new laptop that I bought at the baybrook store on Black Friday, was coerced into paying for a full subscription for geek squad as well as a full price for a Microsoft account. Called geek squad to schedule an appointment for Monday to have some documents transferred to my new computer, brought everything in, waited past my appointment schedule dropped everything off and then waited, am still waiting and we are now going on day 3, still don't have my new laptop or my old ones. Can't talk to anyone at the store all call go to a call center out of country. I'll file my complaint with consumer affairs when this fiasco is done. I would have give a -3 star but the system is not capable of doing this.
Response from Best Buy
December 04, 2024
Hello, Wade.
I understand how waiting longer than expected to receive such an important device back can be frustrating. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64515413.
Best,
^AllisonS