Best Buy Baybrook

Geek squad, and this store sales staff were top notch and well prepared

Great service, got exactly what I wanted and received a lot of help from the staff

If you want a great customer service and a guy who knows his stuff talk to Justin He is the best.😉

Bad experience at this location yesterday. This is the Best Buy store of preference. Close to me and have bought many, many things here. I was looking for 2 LG tvs and 2 tv mounts, I waited a while and someone showed up. I told him what I was looking for and he gave me some info and said he would be back. After 30 mins and this person still not back. (Don’t remember his name but has an unusual name or nickname). Went to the front and ask the person at the door, (an older man with long hair) I asked if I could get help and annoyed he replied that he was short handed and that’s all he said. Not an apology or anything. I back and waited a little longer and still no one to help. Decided to leave and as I was leaving at told him that I was surprised how they could have someone so rude at the door and He didn’t even look at me, he ignored me. I work in customer service and have been doing this for many years and take my job very seriously and when people in customer service are rude they need to get a different job. When I said this to this guy I didn’t say it raising my voice, I thought maybe then he’d apologize and say; I’m sorry, we’re short handed today but if you please come back tomorrow, we’ll be better staffed but that didn’t happen. Good thing is we have other choices and will buy my tvs somewhere else. It’s a shame, this store was were I bought all my electronics.