Frequently Asked Questions About Best Buy Baybrook
How do I check product availability at the Baybrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baybrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baybrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baybrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4012 reviews)
John C
December 05, 2025
5 out of 5
do you like tvs and cell phones well they got both and some laptops
Christopher T
December 05, 2025
5 out of 5
The reason why everyone has to shop here is and the other electronic stores is because stores like Fry's Electronics and Circuit City went out of business, so that's why everyone has to come and shop here at Best Buy and the other stores.
Peter D
December 02, 2025
1 out of 5
The company doesn’t honor its “Price Match”. I followed a Best Buy Reps directions on the phone before making an over $1,000 purchase. They said call back after Dec.1st bc of the Black Friday/Cyber Monday deal and they would honor the price match if it’s still cheaper on Amazon. I’ve purchased two expensive TV’s from them in a year. I’ll be taking my business elsewhere from here on out.
Response from Best Buy
December 02, 2025
Hey there, Peter,
We would love to follow up with you on this and hear more about your recent visit. Please send us a private message on Facebook (https://bby.me/1bip9t), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #80039
AZM T
November 29, 2025
1 out of 5
Very bad service. I wanted to buy glasses I have to wait for long time and it’s customer responsibility to find a sales person. Honestly it wasn’t that much busy before someone answer me saying it was busy.