Frequently Asked Questions About Best Buy Wichita Falls
How do I check product availability at the Wichita Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wichita Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wichita Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wichita Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2089 reviews)
Ryan S
June 13, 2026
1 out of 5
No Help
Janice W
June 01, 2026
1 out of 5
I called the store to talk to someone about my phone. I had difficulty making AI understand that I wanted to talk to a human being. I was transferred to a person in South Africa! Your stores should at least talk to their customers! Terrible service and I would give 0 stars if possible.
Response from Best Buy
June 01, 2026
Janice,
Though phone agents are equipped with the tools needed to assist with most concerns, we can understand that there are times in which connecting with the store directly is needed. Hearing that the AI system also made things difficult is frustrating. We'd be happy to look into this further and assist with your concerns. Please send a private message via Facebook (https://bby.me/eXeYR3), Twitter/X (https://bby.me/OPtdeK), or Instagram (https://bby.me/qZbWm0). When doing so, pleaser state that you are responding to Google Review 159868.
Catherine B
May 25, 2026
4 out of 5
I have had so many problems trying to get my pc fixed and finally they just had to give me a new one. Thanks for the help.