Frequently Asked Questions About Best Buy Wichita Falls
How do I check product availability at the Wichita Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wichita Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wichita Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wichita Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2061 reviews)
Max C
January 06, 2026
1 out of 5
I bought an Otterbox case for my IPad. It was a purchase of more than $100. A young man in the store installed it for me. It is a great case and protects my device well. The problem is that the young man installed the wrong case. It has no camera access. Best Buy won’t address the problem for me. I did purchase it last July but the problem was theirs not mine. I will no longer patronize Best Buy.
Response from Best Buy
January 07, 2026
We understand the frustration when your purchase does not seem to be the right fit for your device. When an item does not meet your expectations, or is not the right fit, returns still must be processed with our Return & Exchange Promise. You can review our full Return & Exchange Promise rules and window here: https://bby.me/c8a3y8
If you have additional questions, please feel free to reach out to us in a private message on Facebook (https://bby.me/3op1z0), Twitter/X (https://bby.me/i3f4ue), or Instagram (https://bby.me/gybfvt), and mention your Google review, 101491.
pablo m
December 18, 2025
5 out of 5
Good place to buy electronics. Many people asked me if I needed help.
Lisa J
December 17, 2025
5 out of 5
Fast and easy for pickup a TV from purchase online
Lincoln G
December 07, 2025
5 out of 5
Great selection on cell phones. One complaint i was going to test the phones and all the galaxy devices worked and so did the morterola but none of the iphones worked except the 16e though I was here on a trip so many the store has a policy or something.