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Best Buy Wichita Falls
Services Offered
Geek Squad Services
Apple Shop%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Wichita Falls
How do I check product availability at the Wichita Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wichita Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wichita Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wichita Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2088 reviews)
Bill H
May 20, 2026
5 out of 5
Professional, knowledgeable, Friendly.
skullbocks B
May 20, 2026
1 out of 5
EDITED MAY 22, 2026:
so, aside from the OPEN BOX ISSUE WITH FRIDGE, BEST BUY DIDN'T notify us that our EXPECTED DELIVERY FOR TODAY WILL NOT HAPPEN -- I HAD TO CALL THEM TO KNOW WHAT'S GOIN ON.. I don't believe that customer should suffer from the company's shortcomings.. the WICHITA FALLS BRANCH should have checked our delivery and advised us at least a day before that WE ARE WAITING FOR NOTHING.. WE ARE WORKING AND HAVE STUFF TO DO, but we have to set aside those things because of their delivery -- which we just found out today that it will not be happening..
BEST BUY was doing great when we first purchased from them, and suddenly, DISAPPOINTMENT AFTER DISAPPOINTMENT.. IF I CAN ONLY GIVE THIS BRANCH ZERO STAR, I WILL..
BE CAREFUL buying an OPEN BOX ITEMS from this store because THEY DON'T HONOR THEIR POLICY.. as per BEST BUY'S POLICY, any OPEN BOX ITEM WITH MISSING PARTS SHOULD BE INDICATED ON A YELLOW TAG attached to the item or product being sold -- but there was NO YELLOW TAG attached when we checked and purchased the item..
we bought an open box bespoke fridge from them and when it got delivered, the fridge is MISSING THE SHELVES ON BOTH THE UPPER PART DOORS.. went to the store and the manager i spoke with said if the missing parts are not in their warehouse (in-store), then our only option is to have it retured, which is very inconvennient because we are also in the process of moving..
I am not saying that the staff are not helpful, but they will not go the extra mile to satisfy a customer.. so just BE CAREFUL BUYING AN OPEN BOX FROM THIS STORE.. make sure you check and confirm from them if there are any issue or missing parts to the open box item that you want to purchase..
VERY HAPPY WITH WHAT WE GOT FROM THEM, BUT ALSO VERY DISATISFIED WITH HOW THEY HANDLE ISSUES LIKE THIS..
but their GEEK SQUAD TEAM THAT DELIVERED OUR FRIDGE ARE AWESOME AND MADE SURE I WAS SATISFIED WITH THEIR JOB BEFORE THEY LEFT -- KUDOS TO ISAAC AND NICK..
Response from Best Buy
May 21, 2026
Hello,
Thank you for the review. We certainly understand the importance of knowing if there are missing items with an open box purchase.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 155044
Honey A
May 13, 2026
5 out of 5
Geek Squad replaced the battery on my phone and did an amazing job in a timely manner. 10/10 would come back :) very friendly and informative staff
C J
May 13, 2026
1 out of 5
Employees dont seem to be to social. They stare and do not engage. Obtuse replies and negligence seems to be the overall aim amongst the store. I dont like going in to this store. Leaves a bad taste in my mouth everytime.