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Frequently Asked Questions About Best Buy Wichita Falls

How do I check product availability at the Wichita Falls Best Buy?
How do I check my order status?
My local Wichita Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wichita Falls stores’ holiday hours?

Recent Reviews

4.2
(2054 reviews)
Lincoln G
December 07, 2025
5 out of 5
Great selection on cell phones. One complaint i was going to test the phones and all the galaxy devices worked and so did the morterola but none of the iphones worked except the 16e though I was here on a trip so many the store has a policy or something.
Arick J
December 06, 2025
1 out of 5
I would highly recommend nobody call the store to ask anyone a question. You will get prompted with 20+ questions.
Joyce V
December 04, 2025
3 out of 5
They don't carry as much as they used to, only newer more expensive items. If you want something else you either have to order online or shop elsewhere. Used to be that they were more helpful regarding electronics, but I believe the people working there don't know as much or feel they'd be wasting their time helping customers with possible online items. Was very disappointed with my trip there. Will be purchasing elsewhere in future.
Response from Best Buy
December 04, 2025
Hi, Joyce, Thank you for reaching out. We understand how important it is to have options when shopping and to be able to get great customer service. We'd like to follow up with you to discuss your recent experience. Please send us a private message on Facebook (https://bby.me/5pvhk8), Twitter/X (https://bby.me/upy37j), or Instagram (https://bby.me/i7y316). When reaching out, please mention "Google review 81576." Thanks!
Jeremy R
November 22, 2025
1 out of 5
No good...the workers just not doing a thing...down hill..Best buy...don't go to the 1 in Waxahachie
Response from Best Buy
November 22, 2025
Hi Jeremy, Thank you for your review. We appreciate you sharing feedback on your recent experience, as it helps us continue to improve. To formally document your concerns, feel free to reach out to us on Facebook: (https://bby.me/g33z3a), Instagram: (https://bby.me/i4mjkf), or Twitter: (@BestBuySupport). Be sure to mention your Google review 73227.

About Best Buy Wichita Falls

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