Lincoln G
December 07, 2025
Great selection on cell phones. One complaint i was going to test the phones and all the galaxy devices worked and so did the morterola but none of the iphones worked except the 16e though I was here on a trip so many the store has a policy or something.
I would highly recommend nobody call the store to ask anyone a question. You will get prompted with 20+ questions.
They don't carry as much as they used to, only newer more expensive items. If you want something else you either have to order online or shop elsewhere. Used to be that they were more helpful regarding electronics, but I believe the people working there don't know as much or feel they'd be wasting their time helping customers with possible online items. Was very disappointed with my trip there. Will be purchasing elsewhere in future.
Response from Best Buy
December 04, 2025
Hi, Joyce,
Thank you for reaching out. We understand how important it is to have options when shopping and to be able to get great customer service. We'd like to follow up with you to discuss your recent experience.
Please send us a private message on Facebook (https://bby.me/5pvhk8), Twitter/X (https://bby.me/upy37j), or Instagram (https://bby.me/i7y316). When reaching out, please mention "Google review 81576." Thanks!
Jeremy R
November 22, 2025
No good...the workers just not doing a thing...down hill..Best buy...don't go to the 1 in Waxahachie
Response from Best Buy
November 22, 2025
Hi Jeremy,
Thank you for your review. We appreciate you sharing feedback on your recent experience, as it helps us continue to improve.
To formally document your concerns, feel free to reach out to us on Facebook: (https://bby.me/g33z3a), Instagram: (https://bby.me/i4mjkf), or Twitter: (@BestBuySupport). Be sure to mention your Google review 73227.