Frequently Asked Questions About Best Buy Wichita Falls
How do I check product availability at the Wichita Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wichita Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wichita Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wichita Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2026 reviews)
Joseph J
July 10, 2025
2 out of 5
Made my mother have a bad experience with employees
Response from Best Buy
July 15, 2025
Hi, Joseph,
Not having a good experience with an employee can really change how you feel about a retailer. We'd like to hear more, formally document this experience, and see if we can assist. Please send a private message on social media along with your name, phone number, and email. Please mention Google Review 14029 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
una l
July 06, 2025
5 out of 5
The person that assisted me was very helpful
Charlie
July 03, 2025
5 out of 5
Always the same experience nationwide and this Wichita Falls Location helps uphold the standards that have helped make Best Buy "The Best Buy" from friendly staff to the incredible selection of everything Tech. From home to office, Best Buy is still the Best!
Vickie Z
June 21, 2025
2 out of 5
Had to stop worker from walking away, He was standing at the front door as usual but turned and started walking away. There was empty cards in place of what we were looking for.