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Best Buy American Fork
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2890 reviews)
Kyle G
February 17, 2025
1 out of 5
A 15-day return policy shows a severe lack of customer consideration. Refusing a return on a brand-new, unopened item just three days past that window is unacceptable. Choose a business that values its customers.
Response from Best Buy
February 17, 2025
Hello there, Kyle!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to take advantage of our Return & Exchange Policy. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64823499 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Respectfully,
^Ryan
Riley N
February 16, 2025
5 out of 5
Broke my phone and needed a new one ASAP. walked in and talked to a worker, I think his name was Locklan. Told him I needed to walk out of there with a working phone. he helped me purchase it, replace the sim card and transfer all my apps and data on the spot. Walked out of there less than 30 minutes later back up and running. Thanks for the help man you were awesome
Kim G
February 14, 2025
5 out of 5
I needed a new case and a new screen protector for my cell phone. They had what I needed. Then,Josh applied the screen protector
James F
February 07, 2025
1 out of 5
Visited 5 times, first two times I couldn't find anyone to help me. The next three times I had sale associates sell me items that were not in stock and tell me I could either order online or drive to another store to make the purchase. Do not recommend this location. If you do not have product in stock take it off the shelf, HINT if someone is out in a brick and mortar they do not want to order online!
Response from Best Buy
February 08, 2025
Hello, James,
Thanks for taking the time to leave a review here on Google. I can certainly understand to have items readily available in store.
If an item is unavailable in store, we do our best to accommodate you using a multi-channel approach that may include locating the item at another store or ordering it for you.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Be sure to mention the phrase “Google Review, Convo #64789428” when reaching out on social media.
Regards,
^Ravi