Staff was friendly and helpful. Overall a good experience
The American Fork 'Best Buy' is a JOKE in the I.T. industry standards of performance. I have had many interactions with the 'management' and have even emailed the CEO, Corie Barry, about the incompetent manner the 'Geek Squad' is managed and the entire waiting period is a absolute joke. The last time I was at this location, they even took down there 'Monitor' which showed who had made an appointment over the phone or online, then I, we, hurried to the disgraceful American Fork Best Buy, to find out that they simply call the next person who was in line. Zero integrity. Zero respect for this Best Buy and the negative impact this location is having on Best Buy customers. I WILL NOT shop at any Best Buy ever again because of the lack of accountability shown. Best Buy has fallen off of their perceived purch of so called 'know how.' Goodbye.
The absolute worst experience! Made an apt with geek squad. They said they couldn’t help me. Contacted Apple back and was told I needed an apt with geek squad. Walked back up to counter and was told by the geek that I needed an apt. Refused to help me … never shopping here again