Arturo R
September 16, 2025
Lo más nuevo en tecnologia
Slater E
September 16, 2025
Service is always awesome.
The security person at the door knew my name and knew I purchased my item because I used my email. I felt that was pretty cool! It's nice to be told to have a good day by name.
They always check in and ask if I need help, and if I do they're always knowledgeable or know another employee that knows about that subject.
Refunds also always go smoothly, I bring in the item, they refund it without questions. Amazing service.
My only complaint is that, well, their prices tend to be higher than what you can find online.
Zagg screen protector replacement was slow and bureaucratic. Seemed understaffed.
Response from Best Buy
September 12, 2025
Hello Gary,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/b7py9y), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 42488.
Thanks,
^ Vanessa