Extremely helpful and expensive
Always clean and great customer service.
They had so many things out on display which is so helpful to see it in person working before purchasing. I really appreciate that they do that and that almost all the displays actually work, unlike other places.
1-Star Review:
I spent $1,600 on an OMEN laptop from the American Fork Best Buy, and it never worked properly from day one. I brought it in three separate times for repairs, and on the fourth visit they told me it was out of warranty and refused to do anything to help me. No replacement, no trade-in, no accountability, just a dead-end after months of frustration.
This store sold me a faulty product and failed to stand behind it. They wasted my time, my money, and my patience. I expected better from a major retailer. I will never shop here again, and I strongly advise others to be cautious when buying expensive electronics from this location. Customer service is nonexistent once they have your money.