Went to go buy a computer- No ones available for the 20 min im there.
Customer service behind the counter cant even be bothered with like idk seeing if anyones available. I went back to look for like anyone and no one at all was there.
They probably dont get paid enough to help but damn lol
Chandlers I
March 04, 2026
Sam was awesome with our purchase. Helpful friendly and all around good dude.
Do not use. They're barely a drop shipper anymore. If you order through them they use OnTrac for fulfillment and Ontrac lies about delivery issues and best buy won't help you solve the issue.
Response from Best Buy
February 28, 2026
Hey there, Jared,
We understand your frustrations surrounding your purchase. We would love to hear more about this and look into this further. Please send us a private message on Facebook (https://bby.me/5yqspa), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #124119".
I recently visited the store looking to buy cell phones, and I can say the service was excellent. Shout out to the person who helped me (his name was Juan, if I’m not mistaken 😅 and if not… I’m sorry 😬 [I’m really bad with names]); he helped me very quickly and made my purchase a pleasant experience.