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Best Buy American Fork
Services Offered
Geek Squad Services
Windows Store
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Apple Authorized Service Provider
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Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2849 reviews)
zaid a
September 27, 2024
5 out of 5
Best Buy great place to buy phone or laptop or tv or or 🤩🤩
Joel P
September 26, 2024
1 out of 5
Best Buy sucks. I preordered a game and they won’t/can’t fulfill. I tried to get an answer as to why and got the run around. I tried to lodge a complaint and was stonewalled. Bottom line is do t do preorders through Best Buy.
Response from Best Buy
September 26, 2024
Hi, Joel,
Being unable to play a pre-ordered game on launch day is never ideal. We share your disappointment and understand how frustrating this may be. Our team would be happy to look into this further. Please reach out to our team by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy).
When reaching out, be sure to mention Google Review 64247450.
Please note that our typical hours of operation are as follows: Monday through Friday: 8 a.m. -7 p.m. CT and Saturday and Sunday: 9:30 a.m. - 6 p.m. CT
We look forward to hearing from you.
Sincerely,
^Tina
Vincent L
September 26, 2024
1 out of 5
Horrible experience with a preorder. Wish I could easily call the store manager rather than some random person in a call center who isn't provided with any meaningful information.
Response from Best Buy
September 26, 2024
Hello, Vincent,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Meda platform listed below and reference Google Review #64246956. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64246956
Thanks,
^Ezra
Sk S
September 15, 2024
1 out of 5
Scheduled an appointment to have two batteries replaced. We get there and it turns out that they don’t even have the batteries in stock. You’d think that would be something they’d tell you before you make the trip. Imagine scheduling an appointment with the doctor and you get there and they then tell you the doctor isn’t in that day. It’s about getting you in the store deceptively. Absolutely disgraceful business tactics.
Response from Best Buy
September 15, 2024
Hello, Sk Sp,
Thank you for making us aware of your experience. Your time is incredibly valuable, and I understand arriving for a scheduled appointment only to be told the parts were not available would be an unwelcomed surprise. That should have been noticed and communicated before your arrival. It is important your feedback is formally documented, as we would not want this to reoccur.
You’re welcome to connect with our team through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please include your full name, email address, and telephone number to complete the documentation process. For your security, please be sure to send those details privately through private message or DM. Please also reference Google review, 64204361.
Best,
^Sarah