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Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3049 reviews)
Joslyn G
August 28, 2026
5 out of 5
Huge shoutout to Jace with the Geek Squad! We came in around 7:45 PM and he was SO swamped, but he still made us feel like we were a priority. He was seriously amazing and had the best customer service. He was extremely helpful, and even amongst all the chaos, he took the time to help us find a solution.
Thank you, Jace, for making our experience so great and going above and beyond to help us!! We really appreciate you! 🙌🏼
Lucy C
August 25, 2026
5 out of 5
We came to purchase a laptop, and Andrew was amazing and helped me tremendously, extremely happy with his knowledge and patient with my 1000 questions. I love customer service like this .🙂
Carden R
August 23, 2026
3 out of 5
Had some great experiences with Best Buy, and some not great experiences. From my experience though, the “refurbished” items are not up to par. And the new items are almost always more expensive than other stores.
Connor L
August 20, 2026
1 out of 5
Waited over 15 minutes to be helped with product questions and the associate was rude when I reminded him I was still waiting for assistance after 15 minutes
Response from Best Buy
August 20, 2026
Hey, Connor,
Thank you for taking the time to share this review here, although we hate hearing you had a longer than expected wait time while seeking assistance in-store. We would like to connect with you to get more details and ensure your feedback is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook ( https://bby.me/b5oONQ), Twitter/X ( https://bby.me/psfF8S), or Instagram ( https://bby.me/nlp5Kn). Please also include a note stating you are reaching out from a Google review by including this reference number: 206845. We look forward to hearing from you!