Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2842 reviews)
Edison S
September 06, 2024
1 out of 5
Horrible customer service, go to a different Best Buy like the one in Sandy, in this store it seems like it bugs them if you touch any of the display equipment.
Response from Best Buy
September 07, 2024
Hi, Edison,
Thank you for taking the time to share this review with us, although we hate to hear your recent store visits have been negative ones. We would like to ensure your feedback is formally documented within our Corporate system for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64168332. We look forward to hearing from you!
Regards,
^Katie
Ladawn W
September 01, 2024
4 out of 5
Most of the employees were nice and helpful
Cody A
August 28, 2024
5 out of 5
Their recycling is perfectly simple. 10/10 would recommend
Chiang A
August 25, 2024
1 out of 5
Everyone in this location was rude when I was there, literally the worst Best Buy ever. Don’t even bothering to give me a bag for the items I bought there
Response from Best Buy
August 26, 2024
Hello, Chiang.
Thank you for taking the time to share this review with us, although we hate to hear it is due to a negative in-store experience. We can understand your feelings here and would like to ensure your feedback is formally documented within our Corporate system for internal review.
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist. Please also include Google Review case number 64118335.
Best,
^AllisonS