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Best Buy American Fork
763 W Grasslands Dr
American Fork, UT 84003
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2846 reviews)
Sk S
September 15, 2024
1 out of 5
Scheduled an appointment to have two batteries replaced. We get there and it turns out that they don’t even have the batteries in stock. You’d think that would be something they’d tell you before you make the trip. Imagine scheduling an appointment with the doctor and you get there and they then tell you the doctor isn’t in that day. It’s about getting you in the store deceptively. Absolutely disgraceful business tactics.
Response from Best Buy
September 15, 2024
Hello, Sk Sp,
Thank you for making us aware of your experience. Your time is incredibly valuable, and I understand arriving for a scheduled appointment only to be told the parts were not available would be an unwelcomed surprise. That should have been noticed and communicated before your arrival. It is important your feedback is formally documented, as we would not want this to reoccur.
You’re welcome to connect with our team through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please include your full name, email address, and telephone number to complete the documentation process. For your security, please be sure to send those details privately through private message or DM. Please also reference Google review, 64204361.
Best,
^Sarah
Todd W
September 13, 2024
5 out of 5
I had an issue with my laptop mouse pad not working. I did NOT purchase this laptop at Best Buy. Initially I met Nick at the front door who was above and beyond helpful and courteous. Then on to Jerod at Geek Squad who simply pushed a button which turns that pad on and off. Being computer illiterate at 64 I did not know this. He didn't charge me, though I offered l, for the five second instruction. THAT'S what I call service.
Candice G
September 12, 2024
5 out of 5
Quick pick up and cheaper than everyone else. Thanks!
Edison S
September 06, 2024
1 out of 5
Horrible customer service, go to a different Best Buy like the one in Sandy, in this store it seems like it bugs them if you touch any of the display equipment.
Response from Best Buy
September 07, 2024
Hi, Edison,
Thank you for taking the time to share this review with us, although we hate to hear your recent store visits have been negative ones. We would like to ensure your feedback is formally documented within our Corporate system for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64168332. We look forward to hearing from you!
Regards,
^Katie