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Best Buy American Fork
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2944 reviews)
Gideon M
October 15, 2025
1 out of 5
Bad customer service, managers won’t help and will do all they can to save a couple bucks over a long time total membership customer
Response from Best Buy
October 15, 2025
Hello, Gideon,
Thank you for being a My Best Buy Total member and for taking the time to share your experience with us! We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. Let's get this looked into further for you.
Please send us a message through our social media channels on Instagram (https://bby.me/pjvi7j), X/Twitter (https://bby.me/1anmwf) or Facebook (https://bby.me/xp397f) with the full details of your situation, along with Google Review 56235. We look forward to hearing from you.
Marcela G
October 14, 2025
5 out of 5
Came in for a router/modem and Raegan was super helpful. She gave us several options to fit our budget. She was very attentive and knowledgeable.
Laurence B
October 07, 2025
5 out of 5
This Best Buy consistently has great service. Great staff that go out of their way to help.
Jason N
September 29, 2025
1 out of 5
I used to love to shop here. It was fun to walk in and checkout different things just for the hell of it. Usually end up splurging on something cool. Now, It’s like you have someone harassing you every 2 min asking if you need assistance. It feels more like they are pushing you out of the store before you have a chance to enjoy looking at anything. Pushy salesman harassing you to buy AT&T phone service. This place is a joke. I’d rather just shop online. Sad to say… there is really no point for these stores besides having some kind of tech support. Less comfortable experience each time I come here.
Response from Best Buy
September 29, 2025
Thank you for sharing your feedback regarding your experience during your visit, Jason. We try to pride ourselves in ensuring we provide great customer service. We’d like to ensure this gets to the right hands.
Please message us through our social media channels on Instagram (https://bby.me/kr7pmf), X/Twitter (https://bby.me/p2j3h7) or Facebook (https://bby.me/9alexa) with the full details of your experience. Also add Google Review 49496. We look forward to hearing from you.