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Best Buy American Fork
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2951 reviews)
Lawrence N
November 15, 2025
5 out of 5
They were very courteous and helpful.
Joseph M
October 24, 2025
1 out of 5
Purchase a phone quite a while ago Samsung s23 ultra really good phone. Bought the Best buy geek squad insurance and had to use it to get my phone replaced. Geek squad sent me a new phone and it is junk. The screen in the right corner doesn't work. Went into this Best buy because that's what I was told that I had to do because they are no help over the phone at all, they tell me they do not have an appointment for another 8 hours before they can even get to me. There were a ton of employees standing around not doing anything one of them could have helped but instead of helping they just stand around not doing anything avoid this Best buy at all COSTS! ALSO SIDE NOTE THE ONE WORKING THE COUNTER THAT WAS SUPPOSED TO SET UP MY APPOINTMENT WHICH I NEVER DID WAS RUDE.
Response from Best Buy
October 24, 2025
Hi, Joeseph,
Our Geek Squad team does require appointments for support which you can reach out to us on any of our social media profiles below with review 59981 to set up. You can also set up an appointment online https://bby.me/l1ftl5 .
Facebook (https://bby.me/x1z4i1), Twitter/X (https://bby.me/cs3vxh), Instagram (https://bby.me/f154we)
Anthony Z
October 21, 2025
3 out of 5
There are some good workers, but there also some workers that don't seem to care at all. It can be hit or miss. Prob better off finding another bestbuy and try your luck there imo. But if you know what your looking for you will be aright here.
Response from Best Buy
October 21, 2025
Hello Anthony,
Thanks for reaching out and providing your feedback. When we go into a local Best Buy, we can expect to find helpful and friendly associates, so we can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/5l89pr), Twitter/X (https://bby.me/uv3tug), or Instagram (https://bby.me/3kkxro). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #58656.
Jack K
October 21, 2025
5 out of 5
SHOUTOUT BEN at the American Fork Best Buy, he’s genuinely helpful not just a salesman, he’s so easy to work with he makes you want to buy things you don’t even want or need due to his recommendations! Standup man+all around employee!