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Best Buy American Fork
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2990 reviews)
Reece O
February 03, 2026
2 out of 5
Drove to the store to buy an item that said was available in store for an open box price and was told I couldn’t buy the item for that price because that’s the online price so the in store open box price is different, but it said it was available in store, why list it if I can’t go get it? I then asked if I could place a pickup order and was told yes I can but I’d have to pick it up tomorrow because it’s 7:30 and it has to process. I could see the item, with the red open box sticker and was told that they are kept at the service counter. Yet I can’t buy the item I drove here to get that was within reach. I did pay for the pickup but now I’m going to have to come tomorrow to get it creating a 2 day ordeal. I understand it’s the fault of the system, not the person helping me, however it is not a customer friendly system. 1/5 experience this time however overall I do enjoy buying my items from Best Buy in general, but this left a bad taste in my mouth.
Rio s
February 03, 2026
5 out of 5
Shout out to Ethan, the geek squad associate that helped me with my PC and laptop repairs. Very knowledgeable and thorough.
Zel A
January 30, 2026
2 out of 5
The customer service here is pretty much worthless. I was looking for desktop speakers. Even though I was clearly sampling what demo speakers were working the four guys who were standing around didn't make any attempt to come over and offer assistance. When I finally did go over and ask for assistance I was told that a certain guy was very knowledgeable. However he didn't give me any more information than what I could just read on the box and was reluctant to do that. He basically came over and said "Here they are". Pretty much waste of time. I did purchase a set since I can bring them back in 2 weeks if I don't like them. It just seemed like they had a lot of sales people on the floor but none of them were really interested in helping people. Maybe a manager will read this and try and make some changes. Good luck Best buy, I guess I'm going to keep shopping at Amazon since it's basically the same thing of buy and return to get information on products.
Ben P
January 30, 2026
1 out of 5
Trying to call this store is an absolute nightmare.