Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2899 reviews)
Christopher S
April 23, 2025
5 out of 5
We were in and out fast, as the items we needed were easy to find. Customer service was kind and helpful.
Justin S
April 19, 2025
3 out of 5
They are always out of the 10-foot type c chargers
Response from Best Buy
April 19, 2025
Hello Justin,
Thanks for reaching out and providing your feedback. We are saddened to hear that you have not been able to find a 10 foot charger at your local store. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 65058255" and share your full name, email, and phone number.
Thanks,
^Vanessa
J M
April 10, 2025
2 out of 5
Didn’t have what I needed in stock nor any other ones close by, but Amazon was same day delivered. Score for me not Best Buy.
Response from Best Buy
April 10, 2025
Hey,
Thank you for taking the time to share this review here, although we hate to hear we didn't have what you were looking for in stock at one of our locations. We'd be happy to ensure your feedback is formally documented on a Corporate level for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65031012. We look forward to hearing from you!
Regards,
^Katie
Isaac S
March 26, 2025
1 out of 5
Best Buy needs to go out of business already
Response from Best Buy
March 26, 2025
Hey, Isaac,
Thank you for taking the time to share this review here, although we hate to hear it may be due to a negative experience. We would like to learn more, and see if we can help in any way.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64971367. We look forward to hearing from you!
Regards,
^Katie