Our tv went out and my husband went down to Best Buy while I was at work on Wednesday August 12 about 12 PM. He went over to the TVs stood there for over 35 minutes and not one person offered to help him. There were only two other customers in the store as he turned to leave one of the employees walked over and asked if he needed help he stated quite nicely not anymore, I’ve been standing here for 35 minutes waiting for somebody to come and help me and now I’m just done. When I got off work about 4 o’clock, we went back and the gentleman that were there and offered wonderful help. We bought our TV against my better judgment because as far as I’m concerned, we shouldn’t have given the store any business whatsoever after that kind of service. I manage a retail store and if I would have heard the kind of treatment, a customer received by one of my employees that my husband received there would’ve been severe consequences. I don’t know what is going on with the store but upper management really should get it under control. The only reason I gave it two stars is because the three gentlemen helped us when I was with him were wonderful. The two that were there in the morning really shouldn’t be there anymore in my opinion. That kind of service will cost you business.
Jacqueline M
August 08, 2026
Amplo e completo. Bom atendimento
I get less ads on YouTube than promotion offers from employees in this store