La casa de los artistas en Cúcuta
Eduardo E
February 28, 2026
They only care about their sales.
I have hearing impatient and they weren't willing to help me check if my heating aids would be compatible with the phone because they didn't want to spend the time to a simple setup and told me it would mess up with the phone warranty. That prefer to just wait until their shift is over so they can go home. So disappointing.
Response from Best Buy
February 28, 2026
Hello, Eduardo,
Thank you for sharing your concerns with your phone setup and ability to pair your Hearing Aids with your phone. We understand that having concerns with a setup that wasn't completed in store can be difficult. We would be glad to chat with you to set up a Geek Squad appointment to help have your phone setup for you in store with services starting at $39.99. You can review the options online at https://bby.me/53q5np . Please reach out to us on any of our social media profiles below with Review 124161.
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Best Buy allowed two AT&T employees to scam us in their building: we were Verizon subscribers for more than a decade, and these two guys showed us numbers for an AT&T deal that was supposed to be cheaper than our military Verizon subscription AND get us new phones. A promotion to get people to switch providers. 4 months later, the Verizon phone buy out STILL hasn't happened and AT&T owes us over $1200. So much wasted time, so frustrating, so unprofessional. Best Buy - throw these people out!!!
Patrick N
February 24, 2026
This Best Buy is not extraordinary, sure it is a standard one but not out of the ordinary. I went here on a mission to find the Garmin Forerunner 965 but their selection was so small. Not only Garmin though. It was everything. From cameras to watches they almost had nothing.
Response from Best Buy
February 24, 2026
Hello, Patrick,
Thank you for sharing your concerns with not having an extraordinary experience at the Farmington, UT Best Buy store. We would be glad to assist with any questions or concerns if you would like to reach out to us on any of our social media profiles below with Review 121262.
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