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Frequently Asked Questions About Best Buy Logan

How do I check product availability at the Logan Best Buy?
How do I check my order status?
My local Logan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Logan stores’ holiday hours?

Recent Reviews

4.1
(1718 reviews)
Tayson R
October 26, 2024
1 out of 5
I bought a new stereo system from them was there all day waiting for them they finally said it was done. I get in my car and it was worse off than when I brought it in my speakers didn’t work. My backup camera didn’t work anymore and it made this awful noise while I was driving so I brought it back later and they wouldn’t fix it then so I had to bring it in the next day to fix it. I was there for three hours the next day and they still didn’t fix it. I spent over $1000 for my car to be worse off than when I brought it. It was a joke. Don’t bring your vehicle there to have them put a stereo in. They’re the worst. I’m going to take mine elsewhere to have them fix everything that they did wrong. They're TERRIBLE!!
Response from Best Buy
October 27, 2024
Hi Tayson, Thank you for taking the time to share your experience with us. I understand how frustrating it must be to spend a significant amount of money on a new stereo system and end up with more issues than when you started. Your time is valuable, and it’s disappointing to hear that you had such a long wait and that your car wasn’t fixed properly. I’d like to assist you further and ensure your feedback is addressed. Please connect with us by sending a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email, and mention that you're reaching out regarding your "Google Review" with conversation number 64308648 so we can quickly identify and assist you. Thank you again for your feedback, and I look forward to helping you resolve this matter. Best regards, ^Magee
Gwen T
October 05, 2024
5 out of 5
Left with a new laptop. Love it! Was almost $300 off price marked. Nice surprise at the checkout.
Kendon H
September 23, 2024
1 out of 5
People were kinda rude and didn’t seem to care about the issues my wife and I were having that we were told they could help us fix
Response from Best Buy
September 23, 2024
Kendon, Thank you for the review. I regret to hear that you and your wife didn't have a great experience. As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy
Timothy M
September 18, 2024
4 out of 5
Very clean and organized store as always. Easy to find what your looking by yourself. Knowledgeable friendly staff always eager to answer any questions. I myself don't necessary want to have to Interact with the staff to browse some headphones or screen covers. Now on the other hand I am quickly overcome when looking at new drones or routers and am grateful for the easy to find staff.

About Best Buy Logan

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