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Best Buy Logan
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Logan
How do I check product availability at the Logan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Logan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Logan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Logan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1724 reviews)
Melissa C
November 17, 2024
5 out of 5
KC again surpassed all my expectations. This being our second trip to Best Buy Logan. He was super attentive and experienced. He went out of his way to make sure that I got lined up with the associate and followed up with me through the entire process to assure that I was being taken care of. His Supervisor Steph was so patient with me and her willingness to understand how important my purchase was and that I needed it to be just perfect was both sweet and helpful. And the gentleman in the laptop section was the MVP sadly I suffer from social anixiety and I was in full panic attack by the time I was finally ready. However these three individuals have got to be Best Buy Best Investment as they truly treated me like I was the only one who mattered from the"Welcome to Best Buy" through the signups of my Best Protection Plan. I'm very impressed with these 3 as they were kind, patient, knowledgeable, helpful and understanding. You just don't find that any more. Thank you.
MVP
Michael M
November 14, 2024
1 out of 5
Waited over 40 minutes for someone to help me in the auto section, asked for people twice and no one came over or acknowledged me
Response from Best Buy
November 14, 2024
Hi Michael,
Thanks for sharing this review with us here. I'm concerned to hear about this experience and that you didn't receive any assistance while in our store, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this feedback is documented, and provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64427279 so we can assist.
Thanks,
^Caleb
Jessica
November 02, 2024
1 out of 5
I was standing in line to have someone to help me and no one asked me what I needed only helping the other people that were behind me (white people) with stuff like seriously? Even the manager saw me and ignored me. He only ask the white lady if she had help. Bad costumer service
Response from Best Buy
November 03, 2024
Hello,
Thanks for taking the time to share your feedback. I can understand waiting in line and having people behind you be assisted first, isn't a welcome situation. I'd like to have this reviewed by our corporate team.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also include a reference to your "Google review case 64381399" in your message to us.
Sincerely,
^Melissa
Tayson R
October 26, 2024
1 out of 5
I bought a new stereo system from them was there all day waiting for them they finally said it was done. I get in my car and it was worse off than when I brought it in my speakers didn’t work. My backup camera didn’t work anymore and it made this awful noise while I was driving so I brought it back later and they wouldn’t fix it then so I had to bring it in the next day to fix it. I was there for three hours the next day and they still didn’t fix it. I spent over $1000 for my car to be worse off than when I brought it. It was a joke. Don’t bring your vehicle there to have them put a stereo in. They’re the worst. I’m going to take mine elsewhere to have them fix everything that they did wrong. They're TERRIBLE!!
Response from Best Buy
October 27, 2024
Hi Tayson,
Thank you for taking the time to share your experience with us. I understand how frustrating it must be to spend a significant amount of money on a new stereo system and end up with more issues than when you started. Your time is valuable, and it’s disappointing to hear that you had such a long wait and that your car wasn’t fixed properly.
I’d like to assist you further and ensure your feedback is addressed. Please connect with us by sending a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email, and mention that you're reaching out regarding your "Google Review" with conversation number 64308648 so we can quickly identify and assist you.
Thank you again for your feedback, and I look forward to helping you resolve this matter.
Best regards,
^Magee