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Best Buy Logan
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Logan
How do I check product availability at the Logan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Logan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Logan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Logan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1715 reviews)
Gwen T
October 05, 2024
5 out of 5
Left with a new laptop. Love it! Was almost $300 off price marked. Nice surprise at the checkout.
Kendon H
September 23, 2024
1 out of 5
People were kinda rude and didn’t seem to care about the issues my wife and I were having that we were told they could help us fix
Response from Best Buy
September 23, 2024
Kendon,
Thank you for the review. I regret to hear that you and your wife didn't have a great experience. As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Timothy M
September 18, 2024
4 out of 5
Very clean and organized store as always. Easy to find what your looking by yourself. Knowledgeable friendly staff always eager to answer any questions.
I myself don't necessary want to have to Interact with the staff to browse some headphones or screen covers. Now on the other hand I am quickly overcome when looking at new drones or routers and am grateful for the easy to find staff.
Sara M
September 07, 2024
1 out of 5
I give 1 star because I don’t have a 0 ,I order a treadmill with them that I was supposed to receive the delivery today , and they never show up but took picture of my house , I was waiting for them to call me as I was promise yesterday from an employee that they will contact me before they arrive , I have cámaras and they never came to my door I got a call from Best Buy with the excuse that no one was home when I have been waiting for them the whole morning because of this call i received yesterday I spoke today with Manuel, Ana and Alejandro “sup” right after I got the call that i wasn’t home and they answer was sorry is nothing we can do to have this delivery to your house you will have to wait another or so for this to happen “thank you Best BUY for helping your costumers in the best way . I wish some one care for the costumer service and get a better deliver company and not lazy drivers or people who lie to not get they job done ,
Response from Best Buy
September 07, 2024
Hello Sara,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64170601. We look forward to working with you.
Regards,
^Aaron