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Frequently Asked Questions About Best Buy Riverdale

How do I check product availability at the Riverdale Best Buy?
How do I check my order status?
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Riverdale stores’ holiday hours?

Recent Reviews

4.1
(4021 reviews)
Beto A
December 27, 2025
3 out of 5
Good employees But crazy traffic I'm to old for that.Bumper to Bumper
Response from Best Buy
December 27, 2025
Hi, Beto, Thank you for leaving a review. I can understand not wanting to come in during the holiday rush. If you are looking for a specific product, we would be happy to assist you with other options, such as shipping, on any of the following platforms: Facebook (https://bby.me/agcuw3), Twitter/X (https://bby.me/xplua1), or Instagram (https://bby.me/7fjcae). Simply mention the phrase “Google review #96013” when reaching out.
Amber B
December 22, 2025
5 out of 5
Customer service was friendly and knowledgeable.
Claire
December 20, 2025
5 out of 5
Ethan and Aaliyah at customer service were knowledgeable and SO helpful! It was super busy due to the Christmas season but they were awesome and didn’t let the long line stress them out!
T B
December 18, 2025
1 out of 5
Asked 5 different employees about an apple watch purchase. I now feel like this place is ran by a bunch of junior high school kids. I get one story from the lady who can't leave her post by the front door(although there were 3 blue shirts right there with her) and she would call someone to help. 10 minutes later and no help we went to the customer service window and chatted with 2 more students who then informed us if we picked the wrong color that there would be a $45 re-stocking fee to exchange the watch. Then we got told by 2 other people who supposedly work there that that didnt apply if the item wasn't opened. For the love can someone do some training at this store??? I can see why online shopping is the way to go. Asking a Best Buy associate is not a good experience. At least for me and the 10 employees I talked to it wasn't. Never again. Just stay home and shop online.

About Best Buy Riverdale

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