Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3978 reviews)
William B
August 27, 2025
1 out of 5
Worst best Buy location I have visited. Customer service is non existent spent over an hour just trying to get someone to help me find the right printer ink. Go to another location absolutely ridiculous
Nathan H
August 26, 2025
4 out of 5
They had what I needed, finding help was a bit of a struggle, but once I had someone they were super helpful
Matt G
August 22, 2025
5 out of 5
Connor in the computer department was super helpful. Did not try to upsell me with stuff. I didn’t need. Every Best Buy should have a Connor.
Jacob W
August 20, 2025
1 out of 5
Heard that bestbuy did buyback of phones. What a joke. I got offered 60.00 of instore credit for a s20+ and an s20 ultra. Both phones are unlocked and in great condition. That would not even buy a case or tempered glass and they wouldn't have installed it if I did because they dont work on samsung.
Response from Best Buy
August 21, 2025
Hello, Jacob,
Thank you for leaving a Google Review. I can fully understand the desire to get the most value possible from a device trade in. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #32505" for reference. You can find us here:
Twitter(X):
https://bby.me/nuo4qb
Facebook:
https://bby.me/vpj0az
Instagram:
https://bby.me/3oitj4
Kind Regards,
^Ryan