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Frequently Asked Questions About Best Buy Riverdale

How do I check product availability at the Riverdale Best Buy?
How do I check my order status?
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Riverdale stores’ holiday hours?

Recent Reviews

4.1
(3988 reviews)
Austin W
September 15, 2025
1 out of 5
Worst customer service I’ve ever experienced. Sold me a fire stick and won’t return it because they “can’t find my card # “ as I’m showing my card and apple receipt.
Response from Best Buy
September 16, 2025
Hello. Not being able to return an item can be frustrating, and we would like the chance to look into this for you and see what we can do. If you have a moment, please reach out us to on Facebook (https://bby.me/8mm7wo), Twitter/X (https://bby.me/uqvzlr), or Instagram (https://bby.me/xxiz9c) and one of our agents will be glad to assist. Please also include Google Review number 43883. Thanks!
Daniel S
September 13, 2025
5 out of 5
I had previously gotten a screen protector for my phone at this store a while ago, and on Thursday, I found myself needing to get another one. Juan, a sales associate near the phones, helped me out. I stupidly realized I should have brought my old broken protector, which I didn't. Juan told me he had me covered this time, but next time, I'd need to bring the old one. While he installed the new one, we talked about other phone and tech stuff, and was overall very friendly. I've been to this store many times, but Juan was a real one.
Pat F
September 13, 2025
5 out of 5
Being new to the area, this was my first time in this store. I needed a special cord. All of the employees were very helpful and friendly starting with the gal at the front counter, then Jake (Jacob?) who helped me get the cord I needed, and Joey at checkout. I also came back at had Tony from the Geek Squad help me with a phone issue. The Customer Service was great! Thank you for your fine service! I'll be back!
Branden p
September 12, 2025
4 out of 5
Fun place little expensive

About Best Buy Riverdale

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