Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4088 reviews)
Kole
May 27, 2026
1 out of 5
Picked up a pair of Large rayban gen 2s for the Memorial Day sale, they showed up today and weren’t as described and I tried to exchange for a standard pair. Well within the 15 day return window. They WOULD NOT do a simple exchange. They said I had to pay the $66 dollar difference (which makes no sense as it’s the exact same model but a smaller size) and essentially said my reason for returning them was invalid. Its quite ridiculous and absolutely unprofessional.
Greg D
May 26, 2026
5 out of 5
Even though Amazon is convenient, nothing beats stopping into this best buy to pickup earbuds that both the lady partner and I forgot on our 3500 mile road trip. Thanks Best Buy!
Chris F
May 25, 2026
5 out of 5
They are great very helpful and they all work as a team
I give them 5 stars cause they deserve it
Nathan B
May 23, 2026
1 out of 5
Apple support sent me here for a phone problem arrived on time and absolutely nobody could be bothered to assist even with my appointment got told to wait at the geek squad and someone would help and waited 20 minutes for absolutely nothing couldn’t even be bothered to greet and say it would be a minute so absolutely avoid all tech repairs here unless your really wanting to just waste your time with this worthless store.