Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4129 reviews)
Ashtyn K
September 06, 2026
1 out of 5
Made an appointment to get my phone fixed and they said they called but my phone was broken so I didn't get the call. They called after I had already left and so I got there and they said the guy wasn't there to fix it so they couldn't fix it. I have gotten a babysitter and it was a huge waste of my time when I had even made an appointment
Rowland F
September 05, 2026
5 out of 5
Bought a laptop at a really good price. Staff answered all of my questions. No "hard sell" at all.
Corbin
September 05, 2026
2 out of 5
They’ll try to sell you a pre owned iPhone for 15% above regular price and don’t offer any warranty on it. LMAO
Response from Best Buy
September 05, 2026
Hello,
Thank you for your review. It can be difficult when you don't find the deal you're hoping for, so we understand your disappointment. If you need assistance, or would llike to formally document your review, please send a private message on social media to connect with an agent who can assist. Please mention Google Review 218488 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Roy W
August 30, 2026
3 out of 5
Went for a small point and ahoot digital camera
.they only had a few options..was disa pointed..