Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4026 reviews)
Lisa P
January 03, 2026
2 out of 5
Employees were not helpful, and gave incorrect information. The product I left with did not work for my needs, even though the employee said it would. Parking is really weird.
Christopher J
January 03, 2026
4 out of 5
This is a great Best Buy location and is usually not busy at all.
Jeremy C
January 01, 2026
1 out of 5
Store doesn't allow you to use a Best Buy gift card to buy other gift cards. They could not even provide an explanation as to why. It sure would have been nice if that had been disclosed BEFORE I bought the Best Buy gift card as a present for Christmas.
Response from Best Buy
January 02, 2026
Hello, Jeremy,
Thank you for reaching out to us here to share your feedback here. We understand how important a gift card can be, and we would like to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 99056.
Facebook (https://bby.me/01kjvg)
Twitter/X (https://bby.me/ctb1vj)
Instagram (https://bby.me/869lgo)
We are providing a link below to the Terms and Conditions to our Best Buy Gift Cards below.
https://bby.me/1o92uk
Beto A
December 27, 2025
3 out of 5
Good employees But crazy traffic I'm to old for that.Bumper to Bumper
Response from Best Buy
December 27, 2025
Hi, Beto,
Thank you for leaving a review. I can understand not wanting to come in during the holiday rush.
If you are looking for a specific product, we would be happy to assist you with other options, such as shipping, on any of the following platforms: Facebook (https://bby.me/agcuw3), Twitter/X (https://bby.me/xplua1), or Instagram (https://bby.me/7fjcae).
Simply mention the phrase “Google review #96013” when reaching out.