Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4040 reviews)
Paul T
February 09, 2026
5 out of 5
Found what I needed in and out.
richard w
February 08, 2026
1 out of 5
Say they price match Amazon but when it came down to it they wouldn’t price match. They literally want 200$ more than Amazon! Ripoff
Response from Best Buy
February 08, 2026
Hello. We can understand wanting to have an easy-to-understand price matching system. If you have questions, please send us a private message on social media. We ask that you include your review number, which is 114752, when you reach out. Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Mary L
February 05, 2026
5 out of 5
Had a fabulous experience with the young woman Quinn who helped me put in a new memory to my sister's phone. Could not have figured it out myself LOL Great service!
Jaxon A
January 29, 2026
5 out of 5
Enma was super helpful, helped me pick out a good headset and was wonderful to meet!