Frequently Asked Questions About Best Buy Riverdale
How do I check product availability at the Riverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4147 reviews)
Slow B
October 12, 2026
2 out of 5
Came to this store to purchase some Therabody stuff and had 7 employees ask me if I needed help finding anything. While shopping for the Thera body stuff there was one employee who just kept hovering near me, didn’t ask if I needed anything she just kept near me. Made me feel like she thought I was going to steal something. It was really awkward. I don’t think I’ll shop at this store physically anymore.
Jake H
October 11, 2026
5 out of 5
Reading allot of negative comments and I just want to say that rewards fixes almost every problem I read.. yes I get 200 a year is a lot but it saves you time and money all around.. I have brought probably over 50 items in the last 3-4 years and never I had i problem with prices or anything like that. But then again I get people don’t like the idea but for me personally my stuff is cover for a long time and when stuff breaks or any problem they take care of it no question asked!! Thank you Best Buy for being great!!
Shayleigh B
October 10, 2026
1 out of 5
Went to purchase this and it rang up at a higher price than what it was signed. The cashier asked that I go back and take a picture. She called another cashier over and when he seen the price discrepancy he radiod another worker that was standing by the door who just rolled his eyes and shook his head. The second cashier was incredibly sarcastic and insinuated that I changed the sign and he would not be honoring it and that was that.
Instead of offering a solution, it was made out that I was being dishonest.
Response from Best Buy
October 11, 2026
Hi there!
We appreciate your review, although it's concerning to hear you had a poor experience recently with an in-store experience and customer service. We encourage you to contact Best Buy on Facebook (https://bby.me/N3ujlr), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your Google Review number 233454. Our support teams would love the opportunity to learn more and assist!
Thank you.
Mark D
October 08, 2026
1 out of 5
Absolutely terrible that you can't call the store anymore with their local phone number. When you finally talk to the person that's not in the country via Ai they can't even transfer you to the store and they don't have a direct phone number to the store. Why have your local phone number posted if we can't reach the business that we're trying to reach to ask the questions we need to ask to a live person at the physical location. Won't be physically walking into this store and buying anything anymore.
Response from Best Buy
October 08, 2026
Hello!
We understand how important it is to be able to reach someone when you have questions or want to reach out to your local store.
Facebook (https://bby.me/KU5l7Q)
Twitter/X (https://bby.me/HSQsSv)
Instagram (https://bby.me/6ADl9V)
Be sure to mention your App Review number, #232361, in your message. Thank you.